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    Hotel Carlton

    PPPPP Plus

    InSan Francisco, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3551 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Hotel Carlton is a brilliant base for exploring San Francisco. The restaurant’s open for breakfast and dinner, while daily wine receptions take care of drinks.

    In 15 minutes’ walk, you can reach some of the city’s A-list shopping spots, like the Westfield Mall and Union Square’s big-name-brand boutiques, from this hotel.

    Hop in a cab – or hitch a ride on one of the city’s street-level cable cars – and you can trundle over to Fisherman’s Wharf in 10 minutes. This waterfront district’s brimming with sea-view restaurants, and is home to a wild sea lion colony.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    You'll need to pay a security deposit by credit card upon arrival – this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 161

    Things you'll love

    • Trendy food joint
    • Free wine in the evenings
    • Close to clubs and bars

    Location

    • 1.6km from the famous Lombard Street
    • 2.4km from Fisherman's Wharf
    • 5km from the Golden Gate Bridge
    • View Location

    Facilities

    View all facilities
      accommodationData.facilities
    • Saha Lounge

      This place combines classic Californian dishes with a Mediterranean twist.

    Comfortable European style Hotel with Cheerful Staff
    15 Mar , 2020 Julie S, 32999
    The lobby is light and welcoming and the staff very cheerful. Ride the funky elevator to the upper floors (there is also a well-lit staircase) to a clean comfortable room. We could see the neon Hotel Carlton light out our window but they had a black out screen that kept the light out. The noise wasn't an issue until the blasted trash pick up. The staff was helpful every time we asked for anything. There is parking on the corner of Larkin from a private garage for $25. It is walking distance from so much including City Hall.
    Liked my room and the location was handy but...
    11 Mar , 2020 lisaz194
    I booked my stay over the phone but no one told me that there would be work being done during my stay. I arrived and was able to check in a bit early, which was a relief as I was exhausted from my travels. So I lie down and instead of peace and relaxation, I had to listen to the sound of some kind of machine (I guess they were finishing the floor on which they would be laying carpet). Then I saw the note in the room about it...really annoying. The room was very clean and stylish but it was on the chilly side. When I called the desk before I went to bed to ask for a bit warmer temp (no control in the room) I was told the heat wasn't working but maybe it would go back on later?? What kind of answer is that? It was suggested I could go downstairs to get a space heater (not have it brought up)??? Ugggh I just put the extra blanket in the closet on, but that was a bit disconcerting. They did have computers for guests and I needed to work on something on one so that was nice to have, and the filtered water was a nice touch. And lastly, I would have loved to try the restaurant but it was only open in the morning on the days I was there and I couldn't make it with my schedule. Oh, I almost forgot...my bathroom window (that could be opened to let outside air in) faced Larkin street and provided a good view of the homeless tent encampment across the street. I witnessed city workers chase them all out and clean up the street, only to have them return and set their tents right back up! The streets of SFO are filthy and I did not enjoy walking around (also lots of dog poop lying around - why)?
    Love it
    10 Mar , 2020 475italyc, 1926767
    Clean, friendly, very nice front desk people, quite, location perfect to everything you want to go, like Lombard street, beach, little Italy street i will definitely come back and recommend to everyone, thanks Carlton for the nice staying.
    Nice boutique style hotel
    06 Mar , 2020 Borgan68, 580430
    Nice rooms not spectacular but clean and comfortable. Walls a bit thin. Has great little restaurant Saha serving modern Arabic food. Only complaint it’s not open every evening but when it is it’s popular. I’d come here again!
    Five days in SF
    29 Feb , 2020 OnnnnnnnnnnA
    I just got home from spending five days at the Hotel Carlton while attending the RSA conference. I was concerned about the hotel based on reviews I read. I didn't have a choice of where to stay (business trip) so I wanted to provide my own review after my trip. I arrived Sunday afternoon, check-in was easy and quick. I asked for a mini-fridge and they said it would be right up. The elevators are small but that wasn't a problem at all. The room itself is small but I wasn't there to hang out in the room so no issue for me. King size bed, TV, large walk in closet, functional bathroom. The fridge arrived no more than 5 minutes after I got in the room. My room was clean and in great condition. Yes, this is an older hotel so you'll see things like pipes along the ceiling but no concerns for me. The only worn spot was in the bathtub by the drain. Again, not an issue for my showers. There isn't any A/C so no way to cool off the room other than opening the windows which is what I did. On the 6th floor so I had no safety concerns. A nice touch is a dark screen shade that you can pull down to block the sun but still get the fresh air. There is a ceiling fan also that helped. Noise. It is true you can hear your neighbors, I did the first night but not really the rest of the time. My co-worker said he could hear his neighbor's TV and conversation but it didn't cause him issues. Yes, I heard noise from the street. Just like in any city. When I closed the windows it wasn't a problem for me. I ate in the little bar/restaurant next door one night (Millers Rest). Nice place, decent food, clearly a neighbor hood hangout. I had breakfast at the hotel two mornings, food was okay. I wouldn't complain for the price. Service was good. So all in all I had a good stay. Bed was comfortable, hotel quiet enough and staff was all pleasant. Nothing wrong with the neighborhood, I felt fine walking around alone.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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