Holiday Village Turkey

I stayed in this hotel as family 2 adults and 2 small kids, and the first problem occurred when we entered the room, not well cleaned and the fridge wasn’t working, and I started to sort out problem instead of enjoying my holiday, technician come and said the fridge would be ok in an hour waited more and still not working, called the service to replace the fridge but was told it won’t work, so I have to insist and get another fridge and it worked. Sometimes you need to chase the cleaners for cleaning your room ,Food wasn’t to a 4 star hotel standard, as I stayed next door hotel Hilton dalaman ,4 years ago and last year in 4 star hotel in antalya I noticed a big difference in service and everything, I am wondering some gave good reviews and coming back again, maybe they did not try similar hotels in antalya or other place otherwise they would know the difference and never go back again, the one star left may be could go to swimming pool as are well kept but apart from that very disappointed .

All positive feedback and honestly have nothing negative to say! Arrived at hotel around 2330hours after booking a taxi with Basket travel- well worth it, 20 minutes transfer & only £20. We got booked into hotel straight away beating the queue and cases were taken to the room for us. We stayed in a kids den 2 adults and 2 kids aged 5&8. Requested a ground floor room which we got and found the rooms big enough for us. Clean, tidy and kids enjoyed the bunk beds. Tv in the rooms great with enough choice of channels for everyone. All pools are great, we would hop between the main pool and slide pool every day- main pool for the day entertainment which kids loved getting involved in the pool dancing and water sports. The slides are great fun for all ages- children and adults. It’s also great that there are no age limits, 5 year old could use them all and loved them. Swimming lessons were done at this pool too- we booked the 5x group lessons for both kids and the teachers are brilliant. 5 year old was scared to put her head under water but after just one lesson she was jumping in the pool and became confident straight away. Food is fantastic, I’m a very fussy eater but ate LOADS! Such a good range everyday and you can constantly get food all day at the main buffet, lunch bar or beach bar. Everyone loved the food and especially pancakes! Drinks also great but would have loved the option of real cocktails even if we had to pay for them! Entertainment team are amazing, this is our second holiday village (previously visited Rhodes) and first choice entertainment at HV’s are fantastic. All day & night they are on the go and do a great job. Kids loved Charlie & Oliver & James at live and loud. We watched Aladdin and everyone was so good in the show. Kids club staff were brilliant, the kids went there twice day time and twice night time at the payable parties and enjoyed! We spent every night at the amphitheater. We went down to the chill out bar twice after the amphitheater entertainment and enjoyed the music there. Us adults were gutted we only realised there was adult entertainment at he activity bar towards the end of our week, whilst the kids were in kids club we went here and had a great few hours laughing. Entertainment was brilliant with James. We done a ‘Fast trip’ which was booked at the hotel through the guys at the scuba diving stand. It was two hours and we went from the beach on a boat to a nice beach area where we done the zip wire across the sea, had some time to chill here then to the caves and cliff diving then to the rabbit and goat island. It wasn’t expensive and we had such a good time. We didn’t want to do a long day excursion so this was absolutely perfect for us! We took a taxi into town one day only a short distance away and done a bit of shopping and had some nice cocktails at Street 61 bar. Didn’t find the quality of clothes very good except at he first two shops which I believe is owned by Basket Travel. We bought the majority of our stuff at the shops in the hotel. The inflatables are all good prices and there is such a range of stuff at all the shops. We bought loads of clothes at the shop nearest to the slide pool- we found the quality fantastic and much better than in town. My other half bought a watch from the shop in the main building and had fanstic service. Our first visit to Turkey and it’s such a beautiful place. We would definitely return to Turkey HV, the hotel and every single staff member are brilliant.