TUI BLUE Side Family Resort

From our experience, this hotel was able to offer us quiet time(lounge/reading area,plenty of social interaction with the other guests/staff (entertainment and dining)Also we found we were able to venture out independently rather than excursions. The location of the hotel was perfect as it was close to the taxi stand and the buses stopped directly outside. What we also found breathtaking were the early morning walks around the nearby lake as the gym was full at this time. The beach area was sizeable with enough space for volley ball,sun bathing,watersports and swimming. We tried using the pool by the spa but this was very cold, there were other pools to use but in reality we much prefer the beach life.At the time of visit there was a fun looking kids club so you could leave the children and not worry. The indoor bar lounge area was large so no need to feel cramped, the only downside was the poor division or demarkation between smoking and non-smoking areas in the outdoor lounge. The food choices were good but the tastes were dissapointing, I mentioned this to the head chef through the guess relation and the reasons were explained to us very well and made sense.At all meal times there was an ample supply of fresh fruit such as melon, oranges and grapes The management even spoke to us on several occasions as we had mentioned a few problems with the room and minibar which was not limited to our room.The availability of snacks and hot drinks were not a problem,overall cleanliness of the hotel was good. We requested extra towels and bedding which were made available without any hassle bedding and linen was changed daily with no issues.The hotel had a real feeling of community and sense of belongong, that's one of the reasons we would return to this hotel and would recommend to friends and families. If the price is right we would visit again for sure. The outdoor BBQ A la Carte needs to be improved, the BBQ grills seem dated and unsafe, surprisingly we the guess were doing the actual cooking which was interesting and fun, no one was poisoned.This resort also offered at the time the late checkout option which we utilised. The grounds maintenance and landscaping was colourful with different plants and vegetation, well thought out. This hotel has something for everyone with a decent standard!

Stayed here in October for 7days wished it had been longer, Lovely hotel, rooms cleaned everyday, good variety of food. Well done to Hassan at the pool ,allways had a sunbed ready for us. Hope to be back again soon.

Check in was swift after a 1 hour 45 minute transfer. This was in light traffic. Our party had 2 rooms and were both clean and housekeeping kept it this way. Our rooms were on 3rd floor and right next to the lift so we’re a bit noisy with entertainment and movement around the restaurants etc. Also due to the semi circular shape of the hotel these rooms were not of the best layout, as there was little room around the beds and wardrobe. More draw space would be good also. Tea and coffee making facilities in room which was roped up daily with mini fridge which was also topped up daily. Slippers, robes and a few other items left in room for use. All staff were friendly and not rude although many do not have good English. However, they do find support of other staff to be able to help. The food was warm, could sometimes be hotter. There was a lot of choice in the main restaurant but very repetitive. The snack bar food was nice but the same every day. The pool was cold but pleasant to sit around, although the tiles are very slippery. Children slipped over even when walking as did some adults. Pool shoes highly recommend. The beach is nice and sea warm but it does shelve. Also despite the beach being sandy the entrance to the sea is pebbles. The entertainment was very good for children but the venue for this is outside and amphitheater style. Thin cushions were placed on the stone steps but as it was end of season they were very dirty. It was extremely uncomfortable to stay and watch the entertainment in this style of venue, which was a shame. Also not sure how accessible this is for buggies and disabilities. The drinks are quite basic and the cocktails are brightly coloured and feel quite cheap. The grandchildren really enjoyed kids club which was quieter this time of year. They enjoyed that there was a clear focus and theme for each session. This was also well organised, well equipped with good staff. The hotel and grounds are clean however there are a lot of repairs that need attention. Due to it being the end of the season (presumably) some things ran out, like the free ice lollies during the day. My granddaughter was very upset about this. However, you can purchase these from the shop but when in an all inclusive and having had them on offer was a little bitter sweet! Certain flavours of ice cream and the slush drinks became unavailable too. Despite its flaws this hotel had many good points and is worth a visit. The family life concept is good and we will be looking at other hotels as we rarely return to any hotel.