Palia Las Palomas

it was a beatifull holliday, On the 16 of sept we were 25 year married, In the afternoon on our room there was champagne en a scale of fruit and chocolate, We where verry suprissed. The people that works there a verry kind the animation also. The food was good the room was nice.

I’m a regular visit to Torremolinos I love it there. I normally stay in the Hotel Cervantes & never have any problems at all. I decided to change my hotel & try a different area (La Carihuela) but wish I hadn’t! On arriving at the hotel my sister & I saw a notice saying that the hotel closes on the Sunday 13th October at 12pm. We asked the reception staff what this actually means & were told quite sternly that the hotel will shut & basically that’s it!! They said all inclusive food & drink will cease at 12pm. The pool was closed down on the Saturday afternoon & sectioned off! They said we could leave our luggage in a room till we departed. Our flight wasn’t until 23.45pm. We booked that flight so we could spend the whole day enjoying our long weekend away! At the time of closure the hotel was full of holiday makers who all seemed shocked at the decision to close. We even spoke to some shop keepers nearby & they didn’t know they were closing. We rang Love Holidays who said they hadn’t been told that the hotel was closing & said that there was nothing they could do for us. If we were informed that this hotel was to shut down we wouldn’t have booked it. Our information letter that was given to us on arrival said that the hotel would close on the 14th October which would’ve made sense & given every one chance to leave. The Hotel is a nice in a fantastic location, food not the best but ok for a weekend. The drink quality wasn’t good either! The rooms are lovely though & the bathroom facilities are fab. The maids were very rude though & when I asked why they weren’t making up our room they said our room wasn’t on the list! I complained to the reception & later on in the afternoon the room was done! I just feel that the closing of the Hotel situation could have been handled better. They needed to inform the relevant Tour operators of their closure decision. I don’t think I would use this hotel again which is a shame but their attitude was poor towards us and we didn’t feel welcome here at all.

Hotel was fine, we were all inclusive food was good. Partner said must have been old barrels of San miguel as didnt taste right. The local baileys version is nice. The pina colada was very poor tasted like soda water I tried to tell bar man but he was adamant it was correct, it even looked like cloudy water. The smell I entertainment area upstairs was so bad we managed 3 nights went out for the other 4 it was sooo strong. The animation team work very hard. Shower in room was lovely with 2 attachments. Bed ok pillows horrible.