Palia Las Palomas

We spent the week there came back on Saturday. The location was absolutely spot on, in between everything nice walk down to beach etc. However the food, was very repetitive cold and under cooked on a several occasions. As a all inclusive Hotel, we spent more money eating out than in. As the food wasn’t very appetising, mainly fish and most of the time the labels was incorrect to let people what was what. The room was well decorated and clean. But we found the beds very hard, which made it difficult to sleep. We was on the road side which did incur a lot of road noise. At first we thought we had left the door open it was that loud. However speaking to the manager he did eventually change it. But it did take us 3 attempts to get sorted, before it got resolved. This is issue once we got the Jet2 Rep involved. He put us a mattress topper on to soften the bed, it made a slight difference. He also moved us to over side of the hotel. I wouldn’t recommend this hotel, but that is our opinion, based on our experience. I agree with some of the reviews about been a language barrier. Which makes it a bit difficult to communicate.

The hotel would appear to be recently refurbished so is looking good. The hotel is around 10 minutes walk from the beach (up a steep hill). The town square is also around 10 minutes walk away up a less steep hill. There are a couple of small supermarkets opposite the hotel and a few bars within 5 minutes walk. The hotel is in a fairly quiet location. The rooms are spacious and modern and seem to have been refurbished quite recently. The bathrooms are also modern. Rooms were very clean and had tea/coffee making facilities, hairdryer, etc. There are plenty of activities with the animations team. The food was average but standard for this type of all inclusive hotel. There was a huge amount to choose from. There is a large salad bar and large hot food selection of potatoes (including chips) and veg. There is an amazing bread selection. There is a hot meat counter and another pasta/pizza counter. There is a fruit counter and dessert counter. Staff were always on hand replenishing food and keeping everything looking tidy. I did not experience queues at the self service food counters. This food was fine for a few days but may not suit everyone for a full week. The snack counter was fine with sandwiches, burgers, hot dogs, crepes, chips, etc. The bar service at the pool was fine and no major issues with queue. You can help yourself to water, tea/coffee and soft drinks. Alcohol is from the main counter and there is a huge selection. The only issue I had with long queues was in the main top bar where the queue could be 10 minutes long and that was with a restriction of two drinks per person. The hotel had a lot of British/Irish, Spanish and French staying when I was there. My only downside was the security staff telling people to keep the noise down. There are bedrooms (4th floor) next to reception so the noise must travel really easily along this corridor. The hotel is built into a hill so there are a lot of steps so not ideal for the less mobile person although there are plenty of ramps and lifts. This is a large fit for purpose all inclusive hotel with friendly staff and an international client base. I would recommend but probably for 3 or 4 days rather than a 2 week stay.