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    Royalton Blue Waters

    PPPPP Plus

    InTrelawny, Jamaica

    TripAdvisor Traveller Rating

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    Based on 3982 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Fresh from the box, the Royalton Blue Waters has gone to town with its impressive pool and dining scenes.

    This brand new hotel has nailed location – there’s a beach right on its doorstep. Plus, it sits next to sister hotel, the Royalton White Sands, so you can share its spa, waterpark and restaurants.

    Inside, things will top the luxury scale. You can expect big DreamBeds™, rain showers and hi-tech USB stations in the bedrooms. Upgrade to rooms with Diamond Club™ benefits for perks like butler service and access to an exclusive beach area.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 228
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • 7 à la carte restaurants
    • Waterpark with lazy river
    • By the beach

    Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. The hotel's All-In Luxury® programme means you can have dinner at any of the à la carte restaurants each night, without the need to book in advance. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

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      accommodationData.facilities
    • Outdoor pool

      The pool here takes centre stage, with an accompanying lazy river and swim-up bar.

    • Hunter steakhouse à la carte restaurant

      Watch the chefs rustle up your favourite steak from the open kitchen.

    • Gourmet Marche international buffet restaurant

      The buffet restaurant is the place for breakfast, lunch and dinner. You'll find a wide variety of dishes on offer including a healthy section. The buffet is set up for al fresco dining three nights a week, and live entertainment is put on for you while you tuck into the evening spread.

    Rooms

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    • Luxury Junior Suite with Balcony or Terrace and Whirlpool Bath

      These junior suites have plenty of luxury touches, like an in-suite whirlpool bath, Royalton Signature Dreambed, 24-hour concierge service, a rain shower and 24-hour room service. You'll also have free Wi-Fi, a USB port, satellite TV, an audio dock, a minibar, coffee maker, ironing board and a hairdryer.

    • Luxury Junior Suite with Limited Sea View, Balcony or Terrace and Whirlpool Bath

      These junior suites have plenty of luxury touches, like an in-suite whirlpool bath, Royalton Signature Dreambed, 24-hour concierge service, a rain shower and 24-hour room service. You'll also have free Wi-Fi, a USB port, satellite TV, an audio dock, a minibar, coffee maker, ironing board and a hairdryer.

    Great family resort
    16 Sep , 2020 R S, 186346
    Stayed for 2 weeks at the blue waters which also has a sister resort to access next door. Great selection of restaurants and foods. Staff are fantastic so friendly and helpful. Could not fault the resort Many Thanks For our great stay
    Horrible Management
    09 Sep , 2020 LH1805, 155019
    Stayed at this hotel in December 2019. Had a run in with management and the Manager Daniel Cazarin and security team (Linroy, Kenton and Lammar) were extremely rude and disrespectful. Daniel actually stood in my face and said to me, "Your in Jamaica now!" in an extremely threatening way and then he hit my boyfriends arm and knocked his phone out of his hand. We tried many times the next day to speak with Daniel and were told he was not on the property. We were followed around by security who heckled us and the assistant manager would not address the concerns we had and walked away. Aside from the management and security team, all of the other staff was amazing, friendly and so accommodating. In speaking with multiple staff members, we were informed that they are not treated well by Daniel and the management team, are often disrespected by them as well and that there is a huge turnover in staff due to this! Very disappointing to hear from such a large hotel chain! Just be careful if you have any issues when staying here to not involve management or security!
    Good but
    05 Aug , 2020 985vickysul, 1474085
    the hotel is clean, staff are great and the food is pretty good! The rooms on the white sands side are a lot smaller so worth the extra to stay at blue waters, the room we had was lovely. We stayed here sept 2018 an there were a few teething problems as we had no hot water for the first 5-7 days of the holiday an had ants in the room these were sorted quickly and we had a small compensation for the water situation! But over all very nice place
    February Stay
    02 Jun , 2020 christian l, 190810
    We visited Blue Waters again last february for 2 weeks that was our 6th time from the UK we love it there all the guys there are fantastic,the entertainment is spot on beach is great big shout out to Big George from the beach,Food was excellent as always as was the drinks as per usual,i'm going to drop some names who went out of their way to look after us Berry,Santee,Howard,David,Linroy,Joyce,Marlon,Ivan,Brenda,Samantha,Theodore,Alldray, and my two main men the Princes of Blue Waters Ardley and my man Lavardo Go there enjoy it you will not be dissapointed. See you all in September big love Chris and Cheryl.
    Friends getaway
    25 Apr , 2020 perryh281
    This was our 3rd trip, in the last 2 years. Stayed at Blue Waters 1st and 3rd trips White Sands 2nd. Family trip twice, friends other. Love this place, great rooms. The staff is there for your every need. I wish I could name them all, but Toni-Ann and Peter from the Vibe Team and Theodore a bartender at Lobby Bar/ Sports are outstanding. As soon as the world returns to normal we will be back. Perry
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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