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    Iberostar Tainos

    PPPPP Plus

    InVaradero, Cuba

    TripAdvisor Traveller Rating

    trip advisor

    Based on 5001 reviews

    ABOUT THE HOTEL

    • Official Rating

    This place deserves a pat on the back for its bang-up beachfront postcode – that, and the trio of restaurants and five bars.

    The Iberostar Tainos gets cosy with Varadero’s silky shoreline. If soft-sand beaches aren’t your thing, you can see more of Mother Nature’s handiwork five minutes’ drive up the road at the ecological reserve.

    You won’t go hungry here. Waiters bring out sarnies and ice-creams by the pool, while the chefs put on a show at the teppanyaki restaurant. There’s even the occasional hog roast.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 272
    • Lifts: 2- in the main building
    • Buildings: 18
    • Floors: 4 in the main building, 2 in the bungalows

    Things you'll love

    • On the sands
    • 5 bars
    • Top kids’ club

    Location

    • On Varadero Beach
    • 400m to the bus stop with local buses to Varadero, alternatively it’s a 10-minute taxi ride away
    • 2 hour drive from Havana
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      The curvy pool's bordered by a roomy terrace that's sprinkled with sunloungers and palm trees. And there's a bar on hand, too.

    • La Isabelica buffet restaurant

      There's a wide choice of local and international dishes available here for breakfast, lunch and dinner. There's a snack buffet open from 11pm 'til 4am and a continental breakfast served between 4am and 7am, too.

    • Sakura Japanese à la carte restaurant

      Japanese favourites like sushi, soups and vegetable tempura are on the cards here. There are teppanyaki tables, too, so you can see the chefs preparing dishes up close. Please note, you'll need a reservation to dine here.

    Rooms

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    • Bungalow with Terrace

      These bungalows sleep up to 4, with a double or twin beds and a foldaway/z bed if required. They include air-conditioning, a shower, TV, tea and coffee facilities on request and a safe*.

    • Bungalow with Pool View and Terrace

      These bungalows sleep up to 4, with a double or twin beds and a foldaway/z bed if required. They include air-conditioning, a shower, TV, tea and coffee facilities on request and a safe*.

    Staff are great but food poor and place needs a revamp.
    31 Aug , 2020 June C
    Came for a family holiday which resulted in by toddler getting salmonella from resort and being in hospital on return home. He was ill for months. The food was poor and clearly standards not done as cross contamination led to my 18month old at the time becoming ill from day 4 of holiday. The waiting on staff and the customer service team were great but the resort in general lacked standards for star rating. We had been to Cuba before but other side of island and loved it but this break was ruined by my little boy being ill for the majority of the holiday so wasnt nice. The exte did family with us didn't enjoy the break as it was very limiting in food choice, the pool area was full of algi in the drains which broke in a daily basis with peoples feet falling through them. The rooms need updating to be on parr with star rating. Its a shame as the staff team in general were great and helpful especially Customer service team to help me get juice and yogurts for my little boy. All I can say is thanks for the NHS when we landed home as he was so ill and lost weight from salmonella.
    Deserves 4 but I am giving it 5 for the service
    31 Jul , 2020 Soltanov-h, 147271
    I was shocked with the great service and the great staff that this resort has. Very professional and friendly team and the manager himself was making sure that everything went on smooth . The food was okay it had some varieties though the first day they did not have salads , i would recommend this place for families they have lots of Italian food and french fries so the kids would be happy. the rooms where okay
    Nice Hotel
    21 Jun , 2020 Rolf1212, 186402
    Stayed here for 11 nights, hotel is nice but a little tied in places. Food was okay for Cuba, beach amazing, beach bar/Georges Bar was lovely to get away from the sun, George is so friendly loved listening to his tales a real asset to the hotel. all in all a very pleasant stay.
    Iberostar Tainos
    30 Mar , 2020 rosie119CR9, 186402
    This was the main hotel that we stayed at in Varadero. Beautiful grounds, situated on the beautiful breath-beach. I found the staff to be very friendly and helpful. When we arrived we were greeted with a refreshing alcoholic cocktail, and had staff help us with our bags to our rooms. Rooms are cleaned every day, with fresh towels provided as and when required. Access to food is available 24 hour our. They are two specialist restaurants, it is advisable to book these in advance, as these get booked up quite quickly. We would give the Japanese restaurant 10 out of 10 - its a three course meal that was simply delicious - do not want to give too much away. But this is highly recommended. Due to unprecedented event of COVID-19 - overseas visitors were instructed by own governments to return to their own country, the hotel was closing its doors 2 days before our departure date back to the UK. This was an extremely unsettling and anxious time for us holiday makers. We felt the Tainos staff were very understanding and sympathetic to our situation, staff frequently checked to ensure that we were ok, and if we needed any assistance. The management ensured that when Tainos closed that we, were able to relocate to their sister hotel IBEROSTAR Varadero. They kept us fully informed and arranged for us to transfer to their sister hotel. The staff encouraged us to enjoy the rest of the time we had in their country by going to the beach etc, We would like to thank the staff for their kindness, patience and assistance throughout our stay at Tainos, this includes the chambermaids, the restaurant staff, the entertainment team, reception and bar staff, and the management.
    A great resort
    26 Mar , 2020 shirleybM9282SI, 609117
    Spent two weeks at Iberostar Tainos. What a great resort. This was our second trip and we loved it. There were six of us. The food was great and the staff are amazing. They are so friendly and helpful. We made friends of many of the staff...from the desk clerks to those working in the dining room to the entertainment staff to the gardeners. They are just great. We loved the accommodation, the pool and the beach. We will be back
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    View all  5001  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally