Hilton Vilamoura As Cascatas

Impressive grounds and facilities are clean and breakfast is 10/10 and service from restaurant were excellent but that is where it ends. Hotel looked fairly empty but we were given a room overlooking the front driveway on the second floor. Thankfully noise can’t be heard when the patio doors are closed. The room was lovely except the bathroom is encased in glass which is a next to the bed and only a curtain to separate to allow minimal privacy. And if wanting to turn light onto pee at night, half the room is lit up. I ended up peeing in the dark with my iPhone flashlight so not to wake the rest of my family. Pool area are nice however only one pool was open and no hot tub. They were closed despite them all looking on and functioning. We were told if we wanted to access a hot tub we would need to do so at the spa which would cost us 35 euro each with NO ins and outs!! I’ve travelled the world and never had I ever been charged to use a hot tub once! A pro is that our 7 year old child could come to spa facilities and be either us while we enjoy the water circuit and hot tub but it would cost 10 euro and only between 9-10am. Which I understand but if I were to take her to the room, I wouldn’t be allowed entrance again unless I paid another 35 euro!!!! That is highway robbery. Not sure why the rules are set up like that. Making up for costs from lack of guests? Thankfully the indoor pool was open at no cost as it has been raining. It’s disgusting to treat guest in such a manner. I have stayed at a Hilton in Panama and that was amazing and disappointed with this stay thus far. Be warned-Cheaper rates = paying ++fees for simple amenities.

Nice, modern, clean, reasonably priced Hilton Hotel. Extremely comfortable rooms, bright with a very modern look and feel. Friendly staff, helpful and knowledgeable. Good breakfast buffet, well presented with a reasonable choice of quality food. Nice classy upmarket restaurant if you fancy fine dining, alternatively more simple food and bar snacks are served in the bars. Pleasant pool area with good sun beds, towels, bar and restaurant. I am guessing that in low season, some amenities may not be open. There is however an indoor pool, gym and changing areas with shower facilities. Ideally located just meters from a golf course, so if golf is your sport, this is most definitely the hotel for you. The Hotel is a little remote however, nothing much to see when you walk outside the grounds. There is a shuttle bus which will take you into Vilamoura ,10 minutes or so away. Alternatively a taxi ride will cost you, maybe € 8-10 each way.