Diana Hotel

We are a middle aged couple who stayed a week. The hotel is lovely and clean, very well situated and with excellent friendly staff. The pool bar at the top of the hotel is an excellent place to have a drink before going out to the local restaurants. The receptionists organised taxis for us and their English is excellent. We went on a trip with Ian Roberts (trips expert) which was thoroughly enjoyable and relaxing.

We stayed at this hotel for 8 days and really enjoyed the atmosphere. The staff were very helpful and friendly. We had wanted to visit Zakynthos for some time and hoped we were doing the right thing, coming just after lock-down in the UK. We knew as soon as we arrived that we wouldn't have any problems. The staff had everything in place to ensure Covid regulations were adhered to and without any tension on their part or lack of service. We always felt safe and the arrangements in place didn't mean we lost any of that holiday feeling. Breakfasts were very good with plenty of choice. The hotel itself has a very pleasant bar and pool on the rooftop, great for cooling off at any time of day and the decor is traditional and tasteful. The bars and restaurants in the town and throughout the island had adequate well spaced seating outside and the restaurant in Hotel Diana had tables well spaced apart, again keeping us all safe. We managed to get all around this beautiful island, visiting lots of wonderful beaches and places of interest. We took the opportunity to go kayaking and also hired a small motor launch one day. Both trips were great experiences and enabled us to see this beautiful island from the sea, view the amazing cliffs and caves and also visit Marathonisi island, where the turtles nest. We booked our excursions with the hotels private concierge, Ian. He works for the hotel and took the time to help us select the best trips for us, without any pressure. Other agents seemed to just want to get you booked and pay up! This way we had time to consider our options and felt our needs were being understood. Ian even booked a hire car for us for two days, which was brought to us at the hotel and collected from us at the end of the hire. We just left the keys with reception. Everything was excellent, we're so happy that we went.

Hotel was great, exactly what we expected etc. Apart from the cleanliness. Whilst we stayed, the sheets were not changed once, and cleaners did an awful job of cleaning the floor. We were left sweeping our own bed at night to get dirt off them. Do not walk around bare foot and your feet will stain with dust, dirt, bits of food and anything else the cleaners/previous guests leave behind. Would recommend if you like dirty rooms. If not, stay as far away as possible