|Monday - Friday||09.00 - 19.00|
|Saturday||09.00 - 17.00|
|Sunday||10.00 - 17.00|
WE’VE GOT PERSONALISED SERVICE DOWN TO A T.
We’re part of the TUI Group, so you can pop over to your nearest TUI Store for a chat with one of our Travel Experts about your First Choice holiday.
Whether you’ve already booked and need some help, or you’re dreaming about your next getaway, our in-the-know Travel Experts are on hand to make planning your trip a piece of cake.
Dodge the queues by phoning or emailing your local store to make an appointment. Or, you can stay at home and book a telephone appointment instead. Our team are on hand for a natter every day of the week, so finding a time that suits you is a doddle.
Got a query? Check if the answer’s in our Ask a question section. If you can’t find what you’re looking for, please feel free to contact us. Please note that the listed opening times are for our Contact Centres. If you wish to speak to one of our Retail team, please refer to our Store Finder for details.
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The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.
See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information.
See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations.
Sign up for FCDO travel advice email alerts, so you automatically receive the latest travel advice updates and travel requirements for the destinations you want to know about.
See Travel Aware page - for travel advice from First Choice.
See travelhealthpro.org.uk - for current travel health news.
The advice can change so check regularly for updates.
All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. ATOL protection does not apply to the other holiday and travel services listed on this website.