13) Can I change my seats or add luggage if I've already checked-in online?
Sorry, if you've already checked-in online, you can't make any changes to your seat numbers or luggage allowance online. You'll need to contact us to do this as we'll need to uncheck you and change your seats. You'll then need to check-in again and print your boarding passes.
If you're travelling with TUI, Air Europa, Albastar, ASL Airlines France, ASL Airlines Ireland, Evelop Airlines, Germania, Norwegian, Travel Service or Volotea, please see below. If you're flying with any other airline, you'll need to contact them directly.
If you haven't travelled yet
Please call us on 020 3636 1435. Just so you know, once you've made the changes, you'll need to print your boarding passes again, so they show the updated details. You'll need to print each boarding pass clearly on an individual piece of A4 paper.
If you're on holiday and want to make changes for your flight home
Please speak to your Holiday Rep, who'll check availability for you. Just so you know, once you've made the changes, you'll need to print your boarding passes again, so they show the updated details. Alternatively, you can collect the new boarding passes at the TUI bag drop desk when you arrive at the airport.
To reprint your boarding passes, please visit our Flight Extras website. If you can't print them for any reason, you can collect them from the TUI bag drop desk when you get to the airport.
If you're flying with any other airline, you'll need to contact them directly.
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