• Advanced Passenger Information (API)
  • Air Passenger Duty (APD)
  • Airport Hotel and Parking
  • Checking in
  • Customer Welfare/Special Assistance - at the airport and onboard your flight
  • Flight Information
  • Luggage
  • Onboard experience
  • Online check-in
  • Seats
  • Travel documents
  1. Which terminal am I flying from?
  2. Can I carry liquids on the flight?
  3. I've missed my outward flight and I'll now be making my own way on another flight. Can I still use my return flight?
  4. What are the new airport security checks?
  5. Can I use an e-cigarette at the airport?
  6. I'm travelling in Premium Club. Which airport lounge can I use?
  7. I've received a text message saying my flight's delayed - where can I find out the latest information?
  8. Can I take a hoverboard or segway on my TUI flight?
  9. Can I take a musical instrument on my TUI flight?
  10. What time do I need to drop off my luggage for my TUI flight?

9) Can I take a musical instrument on my TUI flight?