Frequently Asked Questions

Can I take extra luggage for a charity?

TUI flights
We can carry luggage for charities providing we’ve got space – and we don’t charge extra for this. You need to send us a letter on the charity’s letter-headed paper to book. Please send your letter to:

TUI Correspondence Team
Alexandra House
1 Alexandra Road
Swansea
SA1 5ED

After we receive your letter, we’ll be in touch to confirm whether or not we can give you the extra luggage allowance.

Flights with other airlines
Please check directly with the airline you’re flying with for details.