• Booking your holiday
  • Changes and cancellations
  • Customer Account
  • Customer Welfare/Special Assistance - Suitability of your holiday
  • Customer Welfare/Special Assistance - general information
  • Direct Debits
  • Extras
  • Groups and weddings
  • Multi-Centres
  • Paying for your holiday
  • Searching for a holiday
  • Travel and health requirements
  1. Am I fit to fly?
  2. Can I take an assistance dog?
  3. Can I take my wheelchair?
  4. Can I travel if I'm suffering from infectious disease, like chickenpox?
  5. Can I travel with a broken arm or leg?
  6. I am travelling alone, do I need a personal assistant?
  7. Do I have to do anything to prepare for travel with my wheelchair or mobility aid?
  8. How can I get information in an accessible format?
  9. I have a severe nut allergy, how do I inform the airline?
  10. I'm autistic or have learning difficulties, what help can you arrange for me?
  11. How do I book assistance at the airport?
  12. How can I lessen the risk of Deep Vein Thrombosis?

11) How do I book assistance at the airport?