13) How do I claim my flight delay compensation?
In the event of a flight delay over three hours or cancellation you may be entitled to compensation in line with EU Regulation 261/2004. Use this simple form to submit a claim directly with TUI Airways, which ensures you receive all the compensation due rather than another company taking a percentage of the claim. Please ensure the claim form is completed with the information required as inaccurate or incomplete data will cause delays in your claim being assessed.
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