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  1. How do I leave feedback for you?

  2. My Holiday Rep was really helpful - how do I let you know?

  3. I had problems using my Travel Money Card whilst I was away - who do I contact?

  4. When will I get a reply to my complaint?

  5. I had an accident whilst on holiday, how do I report this?

  6. I need to send in photo & video evidence of my recent holiday, where do I send it?

  7. How do I make a complaint about my holiday?

  8. I'm getting an error message when I'm entering my booking details to complete an online form, why is this?

  9. Some of the pre-populated data when I'm completing an online form is wrong or out of date, how can I change it?

2) My Holiday Rep was really helpful - how do I let you know?

We love hearing about when our staff and hotel partners go the extra smile and make our customers holiday experiences special, so please fill out online form, and don't forget to let us know the name and description of the rep in the additional information box.