9) Some of the pre-populated data when I'm completing an online form is wrong or out of date, how can I change it?

Add your correct details in the Additional Information box and we'll sort the rest.

If you booked in a TUI Store and didn't give an email address, you'll see a TUI Store email address instead. There's an easy fix - just enter your email address in the Additional Information box when you're filling out the online form.