2) What do I do if something's missing from my luggage?
If you find something missing when you collect your luggage, you'll need to complete a Property Irregularity Report before you leave the airport. The information you give will help the search for anything that's missing.
Making a claim
If you want to make a claim for the missing items, you can do this through your travel insurance provider. Alternatively, you can make a claim directly with the carrying airline.
If you want to make a claim through TUI, you can make your claim online at this website www.tui.airlineluggageclaims.com
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