Frequently Asked Questions

When do I need to provide my API details?

If you’re travelling with TUI, you need to give us your API information any time from when you book, up until six hours before you’re due to go.

Visit our Flight Extras website to supply your API information.

Booking late?
If you’re booking less than four days before you travel, you’ll need to provide your API at the check-in desk. Please make sure you allow more time for any extra checks.

Flights with other airlines
When you need to provide your API details varies depending on which airline you’re travelling with.  If the airline still offers check-in desks at the airport, you’ll be able to supply API information when you arrive at the airport.

If you’re not sure who you’re flying with, take a look at ‘Which airline am I flying with?’