BROWSE OUR FAQs
Booking your holiday
Changes and cancellations
Customer Welfare/Special Assistance - Suitability of your holiday
Customer Welfare/Special Assistance - general information
Groups and weddings
Paying for your holiday
Searching for a holiday
Travel and health requirements
Travelling with Children
Do I need a visa?
Do I need a passport?
Do I need vaccinations?
Do I need travel insurance?
How old do children need to be to travel alone?
How old does my baby need to be to fly?
Can I fly if I'm pregnant?
What are the entry requirements for Turkey?
What does the European Health Insurance Card cover?
How long will my passport need to be valid for when I travel?
Can I fly if I've recently had an operation?
Do I need to pay tourist tax for Morocco?
What are the entry requirements for the Dominican Republic?
What ages do child fares apply to?
What currency do I need to take with me?
Will I need to pay a tourist tax in Morocco?
Do I need a visa to travel to Egypt?
What are the entry requirements for Aruba?
What are the entry requirements for the United States of America?
Travel Aware - Stay Safe and Healthy Abroad
Can I take currency into Tunisia?
Will I need to pay a Tourist Tax in Tunisia?
Do I need any extra documents to travel to Mexico?
Where can I find the latest information regarding Coronavirus?