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Direct Debit Booking Terms and Conditions

If you pay by direct debit we will provide you with a confirmation setting out the payment amounts and due dates by which these payments will be made by you.
 

The bank account from which the direct debit payments are to be taken must be in the name of the lead passenger on the booking.
 

In the event of two failed attempts to collect any direct debit payment we will cancel the direct debit mandate and you will be required to make payment by another method.
 

If this happens you will need to pay the balance due 12 weeks before you travel.
 

If you cancel your direct debit you must inform us promptly so we can arrange an alternative payment method with you.
 

If you have chosen to pay by direct debit and a low deposit is payable you will be still required to pay the full deposit if you do not make payments and either you cancel your holiday or we cancel due to non-payment.
 

The full deposit amounts are:
 

£200 per person for short haul beach holidays
 

£200 per person for mid haul beach holidays
 

£250 per person for long haul beach holidays
 

You will be required to pay now for any insurance you have taken out and may be required to pay now for third party flights and certain accommodation. In all circumstances our cancellation charges will apply.
 

As you are paying by direct debit, you do not have to pay the balance due for your holiday 12 weeks before you go. Your direct debit payments will be arranged so that the balance is paid 6 weeks before you go on holiday. If you cancel the direct debit at any time you will need to pay the balance due 12 weeks before you travel.
 

Our standard cancellation charges will apply and if you have not made enough direct debit payments at the time you cancel you will need to pay us any balance due. If you have paid more than the amount due under our cancellation charges at the time of cancellation, we will refund you any difference.
 

If you make changes to your booking our standard amendment fees will apply and the following scenarios could happen;
 

Increase holiday cost
 

- If there are any fees due immediately, such as the amendment fee, you will need to pay them at the point the amendment is made. Any other additional costs which are due to be paid at the final balance date will be added to your Direct Debit schedule and the monthly payments will be recalculated.
 

Reduced holiday cost
 

- Your Direct Debit schedule will be updated and the monthly payments will reduce to reflect the new balance.
 

Later departure date
 

- If you move your holiday to a later date then your Direct Debit will still be valid and the monthly payments will recalculate.
 

Closer departure date
 

- If you move your holiday to a closer date, then your Direct Debit might not be valid and you may be required to pay the full balance of the holiday, dependent on how far away the new departure date is.

Call us on: 0203 451 2688

BOOK NOW! Call us on: 0203 636 1310

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We're part of TUI Group - one of the world's leading travel companies. And all of our holidays are designed to help you Discover Your Smile.

Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN

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    Travel Aware – Staying Safe and Healthy Abroad

    The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.

    See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information.

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    See Travel Aware page - for travel advice from First Choice.

    See travelhealthpro.org.uk - for current travel health news.

    The advice can change so check regularly for updates.

All the flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. ATOL protection does not apply to the other holiday and travel services listed on this website.