We’re hoping to be able to take you to Cuba again soon, but due to current restrictions we’re unable to travel here. For the latest guidance visit the FCDO website or check out our Travel Alerts page.
We’ve got your back
Our COVID Cover’s included as standard on all First Choice holidays due to depart by 30th April 2020. And, our COVID Cover is included on holidays departing on or before 31st October 2021, if the trip’s booked between 26th December 2020 and 28th February 2021. Having this means you can change your booking for free if you get COVID-19 before your holiday, or if you’re officially required to isolate prior to your travel dates. This also applies if your local area goes into lockdown over the dates you are due to depart. An AXA Holiday to Home insurance policy is also part of the package. This sorts you out for medical assistance abroad, testing costs and a flight home for treatment if you need it. T&Cs apply.
On your flight and at your hotel
Flights for most First Choice holidays are with TUI, our sister company. You can expect some major changes on board when you fly long-haul with them, but rest assured they’ve all been put in place to keep you safe. You can expect online check-in and rules around face masks, as well. We’re keeping a close eye on our hotels, too, to make sure they’re squeaky-clean and properly prepped before re-opening their doors. Find out more about what to expect on your First Choice holiday.
THE FIRST CHOICE HOLIDAY PROMISE
- COVID Cover on selected holidays
- 24-hour support while you’re away
- Package holiday refund guarantee
- Approved testing partners
- Flexible options if your holiday can’t go ahead
Find out more about our promise, as well as everything we’re doing to keep you safe, on our Travel With Confidence hub.
Here are the main things you need to be aware of.
|Social distancing distance||1.5 metres.|
|Face mask requirements for adults||Face masks are mandatory in public areas.|
|Face mask requirements for children||Children aged two years and above are required to wear a face mask in public areas.|
|Pre-departure forms and testing requirements||You need to purchase a Cuban Tourism Card before departure, and get a COVID-19 test before travelling to Cuba. Find out more about Cuba entry requirements.|
|Other need-to-knows||HOLIDAYS TO CUBA WITH US
• Cuba has been reopening gradually, so some excursions and locations might be unavailable. Local regulations mean it might be harder to buy general supplies and everyday items, too. You can take daytrips to Havana, but overnight stays here are off the cards. Excursions from TUI UK hotels are still running, including our Jeep Safari, Havana One Day, Sunset Cruise and Catamaran Tour options. Trinidad and the Topas de Collantes National Park are still closed to visitors.
Here’s what you can expect while you’re out and about in Cuba
|Restaurants and bars||Open with limitations. There are limits on the number of people allowed in them, and social distancing rules are in place. Please be aware that you must pay by card, as some restaurants and bars will refuse to accept cash. Check with your bank before travelling to see if your card will work. American Express cards are not accepted in Cuba.|
|Other facilities||Tour guides will read the temperatures of every participant before the start of every excursion.
Plus, your coach will be constantly deep-cleaned.
You can take daytrips to Havana, but overnight stays are currently unavailable.
TRINIDAD AND THE TOPAS DE COLLANTES NATIONAL PARK
At the moment, no excursions to Trinidad or the Topas de Collantes National Park can go ahead. Please be aware, any excursions that are due to visit, or pass through, the area may experience changes and delays because of the current restrictions in the Sancti Spiritus province.
Excursions from all TUI hotels in Varadero and Jibacoa are currently going ahead as planned. You should expect a slightly more limited programme than normal.
Here’s the key information on getting to Cuba.
|Flights with First Choice||Check in for your flight on the TUI or First Choice App or online. Check-in opens 72 hours before your flight, and closes three hours before departure. You’ll be asked to certify that you’re fit to travel.|
Here are your options for travelling within Cuba.
|Public transport||Available. Face masks are mandatory on public transport.|
For more information, take a look at the Foreign, Commonwealth and Development Office (FCDO) advice on travelling to Cuba.
Read the full FCDO advice her