Situated on a stretch of golden sand, the secluded ClubHotel Riu Bachata is the perfect escape.
The ClubHotel Riu Bachata is set on Maimon Bay, and there’s a palm-backed beach just footsteps from its front door.
You've got 2 pools and 3 restaurants here, plus a packed portfolio of activities and watersports.
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Based On 5020 reviews
- Official Rating
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Facilities ► View all
The pool is a good size, and comes with a whirlpool bath. Plus there's plenty of thatched parasols if you'd prefer being in the shade.
Daily live entertainment
Featuring music and shows.
RiuLand Kids' Club
Available for 4-7 and 8-12 years at RiuLand Kids' Club.
Rooms ► View all
junior suite with balcony or terrace
These spacious junior suites feature a queen-size bed along with an extra bed inside, and a lounge area. Plus you'll have air-conditioning, Wi-Fi*, a minibar, flatscreen TV and balcony or terrace.
double room with balcony or terrace
These double rooms come with simple furnishings and a balcony or terrace. They'll also have 2 small double beds, air-conditioning, Wi-Fi*, a minibar, and flatscreen TV.
TripAdvisor Reviews Show more reviews »
Just got back from an 8 day stay at this resort. It set in a beautiful mountainous landscape! There is lots of space to walk/run along the paths or long beach. The staff were friendly and ready to help you. The rooms were clean, stocked with alcohol and beverages, and spacious. The pool area and nice and had many different bars to get a drink. Only a few downsides: spacing of the lounge chairs, and a la carts. Overall, we all enjoyed our stay here!More
At least we didn't pay much
We are currently in the hotel. Easier to mention bad things: cockroaches in the room; beach sunbeds crap, old, not enough; food is just bad, same and same, plus not eatable. Very average hotel, but at least cheap More
March break vacation
We stayed here March 11-17th. Came on a Sunwing flight. It sucks that u now have to pay for the "gourmet " food but that's the norm now . lol It took about 45 minutes to get to the resort with one stop at another Resort. Welcome drink with a crazy check in system. Separate desk with 3-4 people to get checked in with . A hint... for a more organized system could be to establish lines as to control random tourists from jumping line ques and to be more efficient with large groups. Food was good and had a good variety. Entertainment staff work none stop and should be complemented. The TV repairman are useless. Had no English chanels and had 2 repairmen over a 3 day period to couldnt fix it.. I with my basic knowlege with a remote control managed to switch the reception from "AIR" TO "CABLE" and fixed it myself. Lol The pool entertainment was centered around the pool bar with no speakers at the non pool location next to it but i guess with that side being the sports pool ( volleybal/water polo) that might be the reason the. Some of us Tourists had our own. The Michael jackson show sucked. Seen it 3 times and this was the worst . This is our 3rd puerto plata trip and the best family trip we had to this country . Kids made friends with a bunch of great kids across Ontario. Shout out to " the man from eligin , Orleans, Westbrook, Westport,nugget, brown, Bradley, Jc and her sister Dan!"More
Great Resort.............. too bad they cut corners!
First off, who am I? I am a retired police officer, my wife a retired law clerk. We have traveled and cruised extensively around the world. We have done all-inclusive resorts in Punta Cana, Puerto Plata and actually lived in a private condo in Juan Dolio D.R. last year for 6 weeks. Our last all-inclusive was 4 years ago at the Punta Cana Princess. This review is from a North American perspective. Tips for Guests I will provide a list of tips at the start of this review so as not to force you to have to read through it in order to locate the nuggets of knowledge. Reasons for the tips will be found in the review. Remember aerosol can's are banned on aircraft, even in checked luggage Bring a small pen light (flashlight) bring a supply of American one dollar bills insect repellant (pump spray not aerosol) sun block (pump, or lotion not aerosol) two prong adaptor plug for outlets thermal mug with a white, or sliver interior so you and bartender can see level of alcohol Don't believe the Sunwing (Nexus) rep. When they tell you as you arrive at the airport to leave that you are not allowed to take food or snacks on the aircraft, and it will be taken away from you. This is an attempt to make you buy food from them. Seriously........... what a joke! The best analogy for the RIU Bachata is it is â a very, very great cup of coffee served in a paper cupâ In other words they do so many things great, but when they cheap out and cut corners it lowers the overall experience. Suggestions for the Resort List the select âinternational brandsâ of alcohol you have. Canadians like their rye whiskey, and are disappointed when they find out it is nowhere to be found. I know it would cost you more to import it, but are you a 5 star resort or not? Tremols liquor is cheap and tastes like it. Provide a 2nd room key automatically without charge. If you do take a deposit for something in U.S. Dollars, return it in U.S. Dollars, not Pesos as you do now Move the location of the room safe so that it is more accessible for guests who have mobility issues Stop the outdated practice of issuing towel cards, it causes more problems than it solves Conduct a study of traffic flow patterns in the main restaurant to try and control the chaos Establish a minimum drinking age. Anyone below that age gets an identifiable bracelet, not the same colour as the Merengue Put a list of what you can expect to be left when they restock the fridge in your room. One day you might get 2 beer for 2 days, the next 3 beer........... depends how many the workers sold as extras off the back of the cart on any one given day. I know, I have done it. If you want a dress code for dinner, then have someone enforce it for the entire meal period Have a diplomatic staff member enforce the rules around the pool Fix the Cable TV so that the English channels work Separate the resorts. It is not right that the folks who paid less for the Merengue have use of all the facilities of the Bachata (except breakfast and dinner) Invest in a yellow and green flag for the beach What I have noticed most since my last all-inclusive was the large influx of Europeans to the Dominican Republic, particulary Eastern Europe. Russia, Ukraine, Poland. When speaking to them it became evident that with the current world political climate their usual vacation locations where considered âunsafeâ. Rooms: very clean, and everything worked well, lots of hot water beds are 2 twin beds pushed together, and made up separate, creating a âsleeping bagâ effect cable TV has 6-7 english channels which for some reason are usually âfrozen screensâ making them unwatchable. The Spanish channels worked fine. When my wife called the front desk she had to walk 10 minutes down to ask them to pick up the phone. They gave the same answer to everyone for the 2 weeks we were there............ âIt's the cable coming out of Puerto Plataâ. Not to say it was deliberate, but you can purchase in room WiFi for $30. a week if you wish. You will get the usual response from most of the staff........âAct surprised, show concern and do nothingâ. If you want a 2nd room key (which should be standard) you can obtain one for a $ 10. U.S. Deposit.......................... which when you return it just before you get on the plane to return home you will get your deposit back in Dominican Peso`s....... Seriously! You will lose $ taking it to a currency exchange. Is this a way for the resort to make an extra dollar? There is a room safe for which they provide you a tumbler and lock to insert. It is located in a dark hallway, inside a dark closet on the floor (ie the need for a flashlight). You have to get down on your hands and knees to access the safe. Fine if you are 25 years old........ but not for the seniors. We found a purse with money in it which was obviously overlooked or not seen by the people in the room before us. The ID in the purse showed it was from Canada so we brought it home with us instead of trusting the Dominican Post Office.... wink, wink! We are in the process of trying to locate the owner. The electric outlets are 110v. They are round and recessed approx. 1/2 inch (I am hoping to attach a photo). If you have a device that has an adapter on it, ie a phone, computer etc it will not reach. Hence the need for an etension (I understand you can rent them at the front desk for a couple of dollars). They will not take a 3 prong plug. 2 prong plugs ie a curling iron, or hair dryer will fit into the recessed outlet just fine. We brought an extension and a 3 outlet octopus that allowed us to plug in several devices at once. RESORT: There are people there from all ages........... babies to grandparents. There are 2 resorts, the RIU Bachata, and RIU Merengue. There used to be 3, the one called RIU Mambo is older, and is now part of the Merengue People are required to have breakfast and dinner at their own resort, other than that you can eat and drink at either resort. The Bachata has the only swim up bar and appears to be where the action is. If you want to save yourself a couple of hundred $ dollars, do what many people do, stay at the Merengue, and spend the day at the Bachata. Many of the loungers at the Bachata pool are reserved by Merengue guests to be used later in the day. The two resorts have different coloured bracelets. More on this sore point later! I always tipped for a drink......... this ended after day 3. Other resorts I have been at you got to know the bartender. They appreciated the tip, thanked you, and even gave you a little extra service. They knew what you drank and often would have it started when they saw you coming their way. At the Bachata upper pool bar it seemed you always got a different bartender and they got so they expected the tip, and at times never even got a thank you. So I stopped tipping for non service. I did tip the grounds keepers, the ladies that kept the washrooms so clean etc. Be careful drinking the water. I see people drinking water from the self serve soda machines all the time, as well as the soda itself. I am sure they do not have a dedicated purified water line running to them. The bar staff regularly rinse out you mug in the sink with resort water. RED FLAG. Was always on the beach, for every day, even when there was no wind. It is obvious that the resort is using this a liability defence in the event there is a swimming accident Leave you mini speakers at home. Several people thought that everyone wanted to hear their excellent taste in music and had the tunes pumping out for all. Please bring headphones and crank it up as loud as you want it. The beach is private, so you will not be bothered by vendors, or timeshare sales people. If you ever wondered what it was like to be a human pinball......... just go into the main restaurant. They really need some solid advice on traffic flow patterns. Not my area of expertise, but there has to be a problem with food stations and seating areas. It seems that people are coming at you from all angles trying to balance food plates. They really would like there to be a dress code for the main dining room. When the manger is by the door he turns people back in the evening that are in shorts and T-shirts. As you look in you see many people dressed the same way. The dining room manager is only there for a short period and when he leaves anyone can get in. They need consistency. The Steakhouse is not worth going to. The rib-eye steak is very thin. We sat down they put a ceasor salad in from of us with dressing on it (we weren't given an option). The mozzarella sticks weren't cooked, again we didn't want them but got them anyway. They steak was not cooked the way we ordered it. When we pointed that out the server just walked away. Absolutely no attempt at ambiance, it was just the snack bar cordoned off. Other resorts at least tried to make it look like a steakhouse. Some bales of straw, a old horse saddle etc.. The Italian restaurant was better, but not much variety. One of the biggest problems that creates the most tension and upset among guests is in fact indirectly created by the resort itself, and that is people reserving loungers. The resort needs to do away with the towel card program, you know, you get a towel card for each person when you arrive, and then exchange it for a towel. Failing to hand in your towel card at the end will result in a $ 20. charge. I have stayed at resorts and been on cruises that do not use towel cards and everything seems to run smoothly. To be honest the towels are O.K. but cheap. I can't imagine anyone wanting to steal a $ 2. towel, let along put it their suitcase taking up space and possibly putting you over the weight limit for the airline. The resort has a list of rules for around the pool, which are never enforced, one of them being no reserving loungers. Many people use their resort towel to reserve their lounger. Staff are reluctant to remove them because of the $ 20. charge. So because 50% of the loungers are reserved at any one time they have increased the number of the loungers creating a cruise ship type arrangement where the loungers are actually touching each other around the pool. People don't like this, so in order to create more space they drag empty loungers out and put them in places that cause traffic flow disruption. So one problem creates another. By not having a towel card and maybe hiring a diplomatic âPool Ambassadorâ to enforce a 1 hour limit for unoccupied loungers it would help solve the problem. The towel is removed, if there are personal items on the loungers they are placed in a clear plastic bag and place on a hanger by the towel shack for the owners to claim. I guarantee the person won't do it again. You would have fewer loungers, more room and happier campers. I also have problems with people from the Merengue using the Bachata facilities. People staying at the Bachata pay more for this resort and should not have to share the facilities. I know I sound like a snob. We have stayed at other resorts that have sister resorts next to them and they have restricted the interaction in one direction. O.K. To go down, but not up. Guest behaviour is the worst I have ever witnessed. There is very little the resort can do to combat stupidity I realize. I saw several âdangerously drunkâ people. My wife watched a security person and staff member load a semi conscious guest onto a luggage cart from a beach lounger at 7 a.m. Another lady was taken to her room in a wheelchair because she couldn't walk. I had a 14 â 15 yr old almost knock me over as he staggered side to side down the sidewalk at 4 pm. People at the pool bar rarely leave the pool to use the washroom. I watched people in the pool spraying on sunblock, which mostly landed in the water. Being awaken a couple times a night by drunks coming back to their room who feel they need to scream and shout at 4 a.m.. People going into the pool from the beach with feet covered in sand. Folks, I realize you are on your hard earned vacation............... but please have a little respect for other people who want to enjoy themselves as well. In conclusion we had a good vacation. There are many good points which have been covered in other reviews. We rarely ever return to the same resort. In fact we enjoyed the condo rental last year the most and will probably go that route again. Sure you have to open your own beer and cook your own meals........... but what else do you have to do? Besides you don't put on 20 lbs in 2 weeks. This trip was a last minute thing so we went the all-inclusive style for convenience of it.More
Not 5 star
Nice resort but not a 5 star. The food was good. The beds were hard and one of our rooms air did not work. We asked to have it looked at twice and it was not fixed. The other room never had any shampoo left in it. Went to the steak house to get coffee and was told no coffee and then the staff said something and ridiculed me by laughing. Not impressed at all. Would never go back. More
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