Just a short walk from the beach, El Duque teams stylish interiors with 2 big pools.
This place has plenty of style, from its smart marble lobby to its contemporary bedrooms. It also has 2 pools – one of them heated. Theme nights at the buffet restaurant keep the menu fresh.
The hotel is less than 10 minutes’ walk to the manmade, sandy beaches of Playa del Duque, and there’s a little shopping complex right next-door.
TripAdvisor Traveller Rating
Based On 694 reviews
Full Board buffet meals. Picnics on request. Afternoon tea, coffee & pastries 16.00-17.00. All Inclusive available up until 12 noon on day of departure.
Locally produced alcoholic drinks, soft drinks and hot beverages including beer, sangria, house wine & selected cocktails 11.00-23.00. Beer, wine and soft drinks with lunch and dinner.
All are included except where indicated.
There are two pools, and one is heated in winter.
With themed evenings. Highchairs are available on request and gentlemen are required to wear long trousers for dinner.
The entertainment programme boasts a large variety of activities that changes each week. You can expect quizzes, bingo and cabaret nights.
Just recently stayed here for a week with my boyfriend! The hotel was in a good area with plenty shops around and only a short 10 minute walk from the beach and only a 25 minutes walk from las Americas. Hotel was very clean and rooms were cleaned daily without doubt. Food is basic and repetitive but still nice! Bar staff were spot on and so friendly and polite. The bar area needs to get more seats as every night there was heaps of people standing. We didn't fly till 23:15 and found it quite poor how they took away our bands when we checked out at 12:00 which meant we had to go out for dinner and supper. Good hotel for 3 star. More
Great pool area Hotel and room kept very clean No air con Poor food choice most of the time Good location only 10 minutes from beach Adele is a good part of Tenerife with lots of lively bars and restaurants and fun but busy beach We had a good holiday here and my son loved the pool but the nights were very warm in the room with no air con and the all inclusive food was disappointing. Staff were pleasant but the desk staff were a little rude. More
Just returned from 1 week at El Duque with family including 7 year old son. When we first arrived we were given a room in the block above the restaurant. It was the first room in the block by the stairs. The room was a little shabby but when we tried to lock the sliding doors to go for dinner it became apparent that the door was not secure and actually looked like it may have been forced open in the past. We complained to reception who said they would send someone to look at it. This meant waiting before we could go to dinner after a long day travelling as we did not feel the room was secure to leave our things in. Really we should have been moved rooms there and then but we let the man come and have a look at it and while he did we were able to go and get some food. It was around 9pm ish when we went to dinner and although it was at the later end of service it was clear that the standard of food wasn't the best, a little sparse and cold. Anyway we ate and returned to the room, the door was unable to be fixed and in the end we were moved to a room on the other side of the hotel above the reception and over looking the quiet pool. This room was much nicer and no issue with the sliding doors. The man on reception apologised and said he should have moved us from the beginning. By this time we were tired from travelling and went to bed. There were 4 of us in our group, 3 adults and a child. My mother and my son had the twin beds in the bedroom and this left myself and partner the "sofa beds", this was basically an L shaped sofa which we had to share. It was the most uncomfortable sofa bed we have had at any of the hotels in Tenerife we have stayed in. Not very roomy and a very this "mattress", however it just about sufficed as a bed for me, although my partner who is 6ft 1in suffered more than me with the bed. Anyway the next morning our holiday could begin properly. So let's start with the pool area...it is fantastic, cleaned every morning and is nice a big, a good temperature and has a lifeguard too, some of them were fantastic and very observant, you felt the kids were very safe there. I'm not a fan of swimming but this pool I went in more than any other I ever have in Tenerife. The pool is a definite plus side in my opinion. My 7 year old was in it all day everyday bar a couple days. The pool opens at 10am but people have towels laid out before this in the areas they want, loungers are stacked up and chained up until around 9.50am when someone unchains them and people are usually ready to grab beds from about 9.30 to ensure they get their space etc. This aspect is not unlike the other hotels I have stayed at really. The rest of the hotel is also kept spotless and the room was cleaned and fresh sheets and towels everyday which I have not had before, usually been every other day. We went all inclusive, however it's a slightly strange set up as any snacks outside the 3 main meals are extra cost, so we only ever ate at breakfast lunch and dinner, which is fine for adults but with hungry children I could see it being an issue. Drinks are from 11-11 at the pool bar and as breakfast ends at 10ish there is a period of about 1 hour when u can't get a drink, one day I asked at the bar for water as it was so hot and was told "in 15 mins" which I thought was a bit rude. The food over all improved from the first experience we had at 9pm on our arrival day but not hugely. Clearly the earlier you go in for meals the more choice you have which is to be expected in my opinion. However I am the less fussy eater of the group, my mother and partner enjoyed the food a lot less. There was a good selection of foods but often either over done, under done or cold. However there is a microwave if u wish to use it. The food was of a lower quality then we have had in other hotels but then we have been in 4* previously so I think you get what you pay for. The location of the hotel is good, 10 mins from the beach but it is on a hill so be aware of that when walking back up. Plenty of bars and restaurants around if you need them. There is a supermarket just outside the complex and down some stairs as well as a paper shop etc. The entertainment in the evening varied from OK to pretty bad. There was a mini disco for kids which lasted about 20mins and then a long break of about 30 mins to 1 hour before the "main" show. This varied from a guy doing Motown to some dancing, some more singers and the one I liked the most was an acrobatics act. Our son liked to play in the park with friends and then watch the show with them all so we stayed to watch the shows for him really, but I imagine you can find better entertainment away from the complex. The bar staff are very good but the bar area gets busy of an evening and there is only ever 2 bar men and seating is also limited so get there early for a table. Overall I had a fabulous holiday. I would stay again as the pool area was so good for our son and he loved it. However it would not be top of my list even though I had a great holiday. The food could be improved in my opinion and I think that all inclusive should mean exactly that. More
Have just finished a lovely holiday here and felt compelled to give a review having read some of the negative comments about the hotel. Firstly, it is true that there is no air con in the studios but as we were staying on the second floor, I left the patio door open to get a through breeze. There are two large windows at the front of the apartment which you can also leave open as they have bars on so there are no security issues. Despite it being July, the room was cool enough to relax and sleep in. I also had a safe in the wardrobe which was free to use and I used the small saucepan provided to boil water for tea so no need to spend extra money on hiring kettles and safety deposit boxes. The hotel is very clean and well maintained, staff are friendly and efficient. The food is typical all inclusive, I'm not sure what people expect when booking a package holiday, but there was enough variety to keep us happy. There was a huge choice of breakfast items, with lunch and dinner consisting of several different fish and meat dishes per day, plus potatoes, pasta, rice, veg, chips and a massive salad buffet. There was also pizza and hotdogs. We were able to easily get sunbeds each day and the pool was lovely. All in all, if you are looking for a family hotel, I would definitely recommend this one. More
Recently come back from an amazing 2 week stay here with my partner. We arrived quite late and just missed dinner but this wasn't a problem as we had already eaten on the flight, when we arrived we were greeted by the receptionist who was very polite and showed us where everything was around the hotel and if there were any problems to come back. Our room was very clean and nicely laid out even had a meal left in the fridge for us. We had a beautiful view from the balcony as we were able to see the sea quite clearly which of a night time this looked lovely with all the boats and there lights flashing. A downside to the room was we were given two single beds when I originally thought we booked it with a double bed and there wasn't any air con in our room although this wasn't a problem as we had a fan and you can just leave the balcony door open which let in a lovely breeze. The hotel itself was lovely too, great selection of food at all meal times and at dinner time there was sometimes a theme this could be Chinese, Italian, Mexican etc. The waitresses were always helpful assisting you with any problem or questions you had, they cleared the tables promptly. The pool opened at 10am which wasn't really a problem as it meant you could go down and have breakfast and get to the pool just as it opened. One bad thing about the pool was that as the hotel began to fill up there wasn't much room around the pool for everyone so sometimes you could only get a space at the pool when everyone went for lunch at 1pm. The entertainment during the day was fun, it ranged from water polo, water aerobics, to table tennis, darts, pool etc. The entertainment of an evening was ok sometimes it wasn't very good but other times it was excellent and really enjoyable. If you are a non smoker like us you'll find it hard to sit of an evening without having smoke blown in your face which was quite annoying and you'd often stink of cigarettes when finally going up to your room. Our Thomson rep Sam was absolutely lovely and helped us with any enquiries that we had. The hotel was in a lovely location was quiet and it was opposite a market that come on a Thursday and a Saturday from 10am-2pm. The beach was only a short 10 minute walk away from the hotel, but be prepared to walk up the hill on the way back. I would definitely recommend visiting Loro Parque and Siam park they were both absolutely brilliant. Overall we enjoyed our stay here for 2 weeks and will definitely visit again in the future. More
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