The Hotel H10 Rubicon Palace matches a gourmet dining scene with a close-to-the-beach postcode.
Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than five minutes’ walk away and Playa Blanca is about five minutes’ ride in a taxi.
The hotel has five pools, one of which has a pirate boat anchored in it. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.
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Based On 7825 reviews
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All Inclusive - Here's what you get
Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.
Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00. Tea and coffee at Mike's Coffee Bar.
Sports and Activities
All are included except where indicated.
Facilities ► View all
A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Book beforehand to avoid disappointment.
Janubio buffet restaurant
The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating.
There are five swimming pools to pick from here. One is a saltwater pool, and one is a quiet pool that's just right for relaxing beside. Sunbeds are provided and pool towels are available with a deposit.
Rooms ► View all
twin room with garden view and balcony or terrace
The twin room with garden view comes with a balcony or terrace and can be sold as a single. The room comes with satellite TV and air-conditioning. Also included are an extra bed and a child's bed. This room includes Wi-Fi
superior twin room with garden view and balcony or terrace
These superior twin rooms come with garden views and a balcony or terrace. You’ll have 1 child bed and 1 extra bed in the bedroom. There’s air-conditioning and a balcony or terrace with garden views for that extra bit of space. And you’ll also have a Nespresso coffee-maker, iPod docking station and a pillow menu included too. Just so you know- these rooms are available for kids under 12.
TripAdvisor Reviews Show more reviews »
This was our second visit and had also recommended it to family who joined us. The queue to check in was awful although we were Privileged. The noise from the building work was horrendous in reception. When asked why we hadn't been informed of the work the receptionist just smiled. The Privilege Lounge was closed and moved to a balcony. The drinks were not stocked regularly and the empties were not removed. Cakes and snacks were left on the side in the sunshine for the birds to help themselves to. We were allocated a room over the children's pool to start with but asked to move as it was too noisy. The new room was much better but was set up for 3 people. I was assured the third bed would be removed asap. In the end at 10.30 pm I dragged the bed out of the room myself and left it in the hall area. I had contacted reception several times and asked them to do this. The staff this time did not seem to care as much as our previous visit, but then everyone was complaining about the building work so who could blame them. One member of staff exceeded my expectations completely. Ilker Murillo who managed the restaurant was so helpful and friendly he almost made me forget of all the drama's that had gone before, and probably because of him we may return. I do think that we should have been informed of the disruption and either offered a discount on the Privileged Option as not all services were available or the choice to change hotels. There was also a lack of Management presence in the hotel, probably for them a good option but not for us the paying guest!More
Just got back from 2 week stay 9th-23rd April. Yes there is building work taking place but it doesn't really cause too much disruption especially as the new reception area is now open. I would say if you have already booked to stay here don't worry and don't cancel as everything will be fine. If you haven't booked yet rather than worry about possible disruption then I would say stay somewhere else where there is no work taking place until things settle down at Rubicon Palace. This is a huge complex which is great for families especially if you are AI and intend to stay within the confines of the hotel and it's surroundings. There are two restaurants to choose from but they were both very busy during school holiday periods. One of these is temporary and usually a conference room until the new restaurant is built so we preferred the restaurant in the basement. A special mention to Patxi in the downstairs restaurant who was always helpful and friendly with a great sense of humour despite being busy. The Piano Bar is lovely and again we made a friend in Diego one of the waiters who was so friendly to us each evening - a great asset to the hotel. There are also three ' themed ' restaurants that you can book for one visit per stay at no additional cost - Asian, Italian and Steakhouse. We found the Asian and Italian to be the best. There are six swimming pools but only one is heated which means that one gets busy whereas the other ( much nicer ! ) pools remain empty as they are too cold . Such a shame as the surroundings are lovely . Message to the hotel - please heat the other pools ! If you are a couple with no kids I would say either choose another hotel or stay outside of school holidays as this hotel is primarily used by families with children and can get very busy. Mikes coffee shop is excellent but in my opinion it closes too early ( 7-00pm ) as it would be nice to go there after dinner at night for a coffee/cake. The hotel is in a nice location overlooking the sea but is a little too far out of town if you like to go out in the evening as you would need a car or taxi.More
Steve G, 503866
Rocky start but great finish
My husband and I usually go all inclusive but despite going 5 star with hotels promising premium brands we have found ourselves eating for survival rather than enjoyment and drinking rough cheap alcohol poured into branded bottles. This time we decided to go to this hotel half board and pay for the privilege club. I must confess I was very dubious about the privilege club and the hotel reviews before we went about the building work terrified me. However my husband convinced me to give it a go. On arrival we were checked in at the privilege desk and given all the needed information without issue. We were taken to our room and was very disappointed. It was small and dark, the ceiling in the hall was falling in, the furniture was chipped and the safe looked like it had come out of the ark. The fridge was warm and there was not even a bottle of water in the room. My husband spoke to reception, who informed him the fridge only turns on when your keycard is in the room, and they would look for a different room in the morning. The next day we were offered a junior suite instead, this room was lovely with a nice terrace. However when we moved my husband realised that he had left his tablet in the old room, we asked at reception, and customer service but just got told it wasn't there. Very frustrating when we were able to tell them exactly where he had left it. That was a very expensive mistake!! The a la carte restaurant was outstanding. The manager (I'm so sorry I am terrible with names) was fantastic, we followed his recommendation most nights and were never disappointed. The eggs benedict for breakfast was really good. We tried the steakhouse which was terrible, the steak was very fatty and came with no sauce and 6 chips, first time I've ever put red sauce on steak!! The Italian was nice but nowhere near as good as the a la carte so we didn't bother trying the Asian. It was the first holiday in ages I actually looked forward to my meals. I walked into the buffet one night to have a look around and was very glad we had paid for the privilege as it did not look good. The privilege lounge was lovely, it was self service and well stocked with named brands. Overall we enjoyed our holiday but would definitely have to be privilege. The priMore
Building site holiday from hell cold food and safety is not there priority lots of very un happy guests do not go to this hotel totally spoilt are holiday too many accidents that could have we prevented pools had not enough life guards so not always one there water leaking through lights major work should be closed have been 4 times but won't be returning it's a holiday from hell More
My husband and ! went on a 10 day trip to Lanzarote and stayed at the H10 Rubicon Palace. It was Great! The staff could not have been more helpful and the weather was lovely. Our room over looked the pool and was spacious and mostly very comfortable. The beds were not great but they have to be serviceable so lets no quibble. I didn't come on holiday to stay in the room. There was some work being done around the pool but it was not too disruptive. We had wonderful food and the itialian restaurant could not have been more helpful with my food allergies. I would definitely recommend this hotel and the island.More
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Please note that this hotel has a Tour Operator Rating of 4 in summer, 4 plus in winter. The official rating is 4 star until 1st May 2017, when it'll change to 5 star.