A spacious beach is the icing on the cake at this hotel, which comes with 4 pools and restaurants.
This huge place is split between a main building and an annexe across the gardens. Just over the road there’s a huge sandy beach, and Puerto del Carmen is a half an hour walk away, or 5 minutes in a taxi.
The hotel does well for pools, with 4 plus a couple of extra ones for kids. There’s a quartet of restaurants, including a Mexican. As for activities, there’s everything from archery to art classes.
Based on 1843 reviews
- Official Rating
- Lifts: 4 in the main building and 4 in the annexe
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Weekly themed buffet.
Local beer, wine, spirits and soft drinks, until 24.00. Nightclub drinks, until 02.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
4 outdoor pools
Jump in or take a dip in any of the 4 pools. With sunbeds and parasols. Two are heated from November to April.
International buffet restaurant
For breakfast, lunch and dinner. A great place to visit for late breakfast after a lie in. The international restaurant also performs show cooking, so you can watch the tasty dishes being prepared right in front of you. Themed buffet once a week, with poolside seating.
Open in the summer months.
TripAdvisor Reviews Show more reviews »
We stayed in this hotel in september. Having being put in this hotel a few years back when the icelandic fallout left us stranded for 6 days we always said we would return. We were not disappointed,great food great staff and great rooms. The animation team were great fun and entertained day as well as night. Pepi was outstanding and very amusing , special thanks go to him and the rest of the team. My wife is gluten intolerant so her diet is very importantto her health.The waiters couldn't do enough to help,offering to arrange special cooked food at every mealtime. The reception staff and bar staff were also very accomadating and went out of thier way to insure our stay was a good one.. Our only complaint was with the first choice reps,after assuring us a trip was suitable for our needs we found ourselves deep in caves where i needed to take my spray due to chest pain brought on by steep inclines.Unfortunately my spray caused my blood pressure to drop dramaticly and i became unconcious. On leaving the hospital the doctor gave me a release paper which she said was sufficient for me to fly home. When i returned to the hotel i was refunded the cost of the trip by the first choice staff but told i had to go to one of thier chosen doctors and pay for a fit to fly letter.All the doctor did was take my blood pressure and charged 50 Euros. I was later told the letter was not required so why did the reps insist i would not get on the plane without it. What i am saying is fantastic hotel and resort but watch out for first choise reps when it comes to booking trips.If you fall ill don't tell your rep it will cost you 50euros ,,More
michael b, Scunthorpe, United Kingdom
Large but good hotel
This was the first time that we have been here. It is really 2 hotels with a "bridge" connecting the 2. We were in the alternative hotel over the bridge,and although it was a short walk it seems an a better option than the main hotel. Th pool area with this part of the hotel is quieter and suited us. The food was good with a decent range, always look out for the show cooking, steaks were on the menu one evening. Never really left the site so not sure what the resort was like. Short review but we would be happy to return.More
Wanderingwrinkly, Southampton England
Still very good but may need an update
This is our sixth visit to the Paraiso and we have always enjoyed our stay. The hotel is really two hotels that have been combined to make one large complex, and is locate in a relatively quiet but attractive area quite some distance from Puerto del Carmen. The general look and feel of the hotel is very good, the bedrooms are of a good size and are well maintained. The staff are always very pleasant and are very eager to ensure that any problems are quickly resolved. The whole place is spotless. There are three restaurants and one lunchtime lunch/snack venue. The food is served buffet style in all of the restaurants and is of a good quality with a large selection of hot and cold dishes. The all inclusive also works very well. The entertainment team try very hard to provide a mix of themed shows, some of these though may not be to everyones taste. My only comment would be that the evening activities are restricted to one sizable area around the bar. This to me is the one area where improvements could be made. A seperate quieter bar with a more upmarket feel would improve the evening options.More
This was a lovely holiday. Hotel staff very helpful. Rooms very clean. All inclusive was very good included being able to serve yourself with beer, wine and soft drinks anytime. Bar drinks very good with equivalent of Baileys, Rum, Tia Maria etc. Entertainment was by hard working animation team and dancing and acrobats. Sometimes quite basic but family friendly. Food was really good. Enjoyed the Mexican and Asian restaurants. Main restaurant gets quite packed but so much selection to choose from. Location was very good and central. Bus rides very regular, safe and cheap. Plenty to see and do. Beach is just over the road. All of the area was very clean and litter free. Will be returning very soon.More
Riu, or a poor imitation?
We have always chosen Riu hotels in the past because, although you pay a premium, you get in my opinion what you pay for. We have just returned from here yesterday having travelled with Thomsons, this place was not shabby by anyone's standards but is it up to the Riu standard in all areas? no it most definitely is not. The complex was immaculately clean & the grounds well tended. The staff on the whole were very friendly & welcoming. The pools were nice albeit there are not the 5 that were advertised but only 2 + kiddie pools. One of the larger pools had a dividing wall built in it to increase the numbers. This meant that we could hardly walk between the mass of sun beds & row upon row of sunbathers lined up like pilchards in a can. The beds in the rooms were dreadfully uncomfortable, we had to put the extra blankets supplied underneath us to try & make the mattresses less painful. The worse part of the story was the sorry excuse for a bar... The large complex is made up of 2 hotels & yet has only 1 bar & 1 buffet restaurant for the evenings. There were also 2 themed restaurants, 1 Mexican/ Canarian which we really liked & 1 Asiatic, which we felt was poor. The restaurant...the food in the buffet was very good although somewhat uninspiring after a fortnight. The bar... here they served cocktails, NOT... what you actually got was a premixed liquid poured from a plastic, seemingly unlabelled container (which looked like it had come from the local cash & carry) over ice & then put in a blender. The taste of each resembled no cocktail that I had ever experienced & the Tequila Sunrise had no 'sunrise' but in fact looked more like a cloudy morning. The local drinks which came all inclusive tasted nothing like the originals ie Vodka, Gin, Campari etc. I felt that Riu were increasing there profit margin to the detriment of their reputation. As I said, the rest of the hotel was not shabby but, was it a Riu, not by a long shot in my experience.More
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