A spacious beach is the icing on the cake at this hotel, which comes with 4 pools and restaurants.
This huge place is split between a main building and an annexe across the gardens. Just over the road there’s a huge sandy beach, and Puerto del Carmen is a half an hour walk away, or 5 minutes in a taxi.
The hotel does well for pools, with 4 plus a couple of extra ones for kids. There’s a quartet of restaurants, including a Mexican. As for activities, there’s everything from archery to art classes.
TripAdvisor Traveller Rating
Based On 1909 reviews
- Official Rating
- Lifts: 4 in the main building and 4 in the annexe
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- 20kg luggage allowance
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Weekly themed buffet.
Local beer, wine, spirits and soft drinks, until 24.00. Nightclub drinks, until 02.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
4 outdoor pools
Jump in or take a dip in any of the 4 pools. With sunbeds and parasols. Two are heated from November to April.
International buffet restaurant
For breakfast, lunch and dinner. A great place to visit for late breakfast after a lie in. The international restaurant also performs show cooking, so you can watch the tasty dishes being prepared right in front of you. Themed buffet once a week, with poolside seating.
Open in the summer months.
TripAdvisor Reviews Show more reviews »
Riu value holiday
Hi this is the third year we have holidayed at this complex and many of the same comments apply. All the staff are excellent and go out of their way to assist you. The rooms are clean tidy and spacious and still of a good decorative standard. We are disapointed to say that we had issues with the food especially on the speciality nights. First of all the Asian night was excellent. The Mexican night and international nights were however not so good with the main issue being the food temperature. The issue appears to be that food lies under the light/heating system and with not such a high turnover as the main resturant can be lukewarm and unappealing. The previous high standards appear to be slipping and this certainly spoiled the overall enjoyment of our break.More
Clishmaclaver, Glasgow, United Kingdom
Worst weather in Lanzarote
We have just got back from a weeks break here and have never known the weather to be so cold. This was our second time to this hotel, we went two years ago and the weather was much better. Good points Fantastic value for money, we paid Â£374/person AI (spoke to some people who had paid double that), Germans always pay extra as well. Great food and choice. Staff are extremely cheerful with a great work ethic. Bad points Wine is terrible, cava less than 2 euros a bottle in local shops(Germans seemed to love it) Cocktails come in ready made mixes which are very sweet and not much alcohol. Animation team play stupid games in the day, bit like Butlins, but again the Germans seemed to lap it up. If you like a sauna be prepared to go naked as all Germans do and then complain if you don't. Wi-fi costs you 20 euros a week, should be free in 4* hotel. It may seem I'm having a go at the Germans, but I'm not, I guess it's just different cultures.More
Great bit of winter sun!
We have just returned from this hotel and had a really lovely stay. It was helped by the weather being fabulous. This was our 3rd time here and thought the food was up to the same great standard as previously, particularly enjoying the Mexican and Chinese restaurants. In just find the main restaurant too busy with some very rude foreign guests. The big shame is having to pay get WiFi, Riu you can do better than that. Everyone needs this now and it should be provided as a service to your customers. My partner bought a weeks pass for the WIFi only to find this to be appalling slow. This was by far the worst it had been in all three visits to this hotel. Any bar down in the town provided free fast WiFi, so can you! Whilst the hotel has a very large percentage of German guests the staff do tend to focus on them and don't really engage in conversations with many other people. That is a shame and a lost opportunity. I do love this this hotel, hence we have spent three holidays there, I do feel now there are areas for improvement. The walkway is very dangerous, in fact last visit I slipped and fell over, the surface is too shiny. The entertainment in the theatre area is not ideal as it limits numbers who can see it. Having spent my time at this Riu hotel, we won't be back next year we have found another Riu hotel in Gran Canaria, but thank you for the good times.More
TracyBevan, Southampton, United Kingdom
Second happy visit
We stayed here for w/c 4th December. This was our second visit and we can only say that we loved it.we travelled with my sister in law and were given lovely rooms next to each other as requested.The rooms overlooked the sea, a great view to wake up to. Again the food was very good.especially the speciality restaurants. We ate in them 4 times in the week. They are smaller than the main buffet restaurant and have a calmer quieter atmosphere. The entertainment team work so hard and some of them even remembered us from last year.we loved Pepi and Maria. When we could drag ourselves out of the hotel it was a pleasant walk to puerto del carmen. We did the thomsons half day trip to fire mountain and it was well worth the money send really interesting. We enjoyed ourselves so much we decided to book it again for a week next November........however the single room supplement which had been Â£204 last year has gone up to Â£580 . What a shock! This would have meant that my sister in law would have had to pay Â£1177 for a weeks holiday. We won't be going back! Have booked the h10 rubicon palace instead and the single room supplement there is Â£161. I don't know who sets the single room supplements, wether it's the hotel or the travel company but that is just too much If the single room supplement isn't an issue I would recommend this hotel to everyone. More
Probably the best RIU we've stayed in for value
Date of stay 7th - 14th December. For a good value all inclusive winter break, I cannot recommend this hotel enough. The staff have a real "can do" attitude and the animation team are a bunch of lively folk who go the extra mile to keep their guests entertained. The dining room can be a little busy, but bear in mind this is a large hotel and for the number of guests staying, the waiting staff are extremely efficient as well as being friendly. Food is every bit as good, if not better, than one or two RIU palace hotels we've stayed at. The hotel is well located. The rear entrance brings you out onto the promenade right opposite Playa Pocillos beach. Turn to the left and you can head along the coast path towards the airport and Arrecife - a two and a half hour walk approx, or turn right towards Puerto del Carmen and Puerto Calero - another nice coastal walk. The front of the hotel has a good sized off road parking area which is free, if you like hiring a car as we always do. Our room was located in the old Palace building (as originally this was two hotels now joined up as one) other guests have commented on the distance from here to reception and dining and whilst this is true, the walk didn't bother us. Our room was carpeted, had lots of drawer and wardrobe space with a bathroom that was somewhat compact but adequate. My tips for improvement would be: As there is no real enclosed bar area, this could be enhanced by some sort of blind arrangement to keep off the winter chills. The wind factor on this island can make the evenings seem rather chilly. Too many guests were trying to huddle round the patio heaters which were insufficient to cope with the amount of guests wishing to sit there. The entertainment area is laid out to resemble a theatre, that's OK but it limits the areas for putting your drink down and the seats were somewhat squashed together. Unfortunately its size would probably be unable to accommodate the number of guests wishing to watch shows, were it arranged any other way. This issue therefore enhances the importance of making the other drinking area more adequately covered. I hope RIU staff read my review because this issue would be my only criticism. Will we return? Yes definitely, we can honestly say we'll be back next winter. I can't wait!More
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