It’s the pool scene that people can’t get enough of at the Riu Paraiso. This place has four pools to jump into, including a jumbo-sized lagoon number with a wraparound terrace, and a figure-of-eight-shaped one with a swim-up bar. They’re all a quick hop from the beach, which is just across the road. When it comes to dining, the Asian à la carte is a real talking point, and there’s another two dishing up Mexican and Canarian food. Plus, the poolside buffet restaurant comes with a big terrace, so al fresco meals are sorted. If you fancy a night out, the restaurants in Puerto del Carmen are a 30-minute walk along the beach.
Based on 1526 reviews
- Official Rating
- Buidings: 1 main building plus annexe
- Rooms: 598 - main building 501 and annexe 97
- Lifts: 4 in the main building and 4 in the annexe
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Weekly themed buffet.
Local beer, wine, spirits and soft drinks, until 24.00. Nightclub drinks, until 02.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
4 outdoor pools
Jump in or take a dip in any of the 4 pools. With sunbeds and parasols. Two are heated from November to April.
International buffet restaurant
For breakfast, lunch and dinner. A great place to visit for late breakfast after a lie in. The international restaurant also performs show cooking, so you can watch the tasty dishes being prepared right in front of you. Themed buffet once a week, with poolside seating.
TripAdvisor Reviews Show more reviews »
Some very good points to the hotel, some not so good
Just had a week at this hotel, its in a good location, its very clean, the staff work hard and most are polite and friendly, swimming pools are good with a lovely little swim up bar, we was with our 7 month old baby and the staff would always smile at him and pay him lots of attention, it was a nice thing to do, the hotel is very big and and we were all the way over in the quieter part of the hotel, we had a good view overlooking the pools and the ocean, but it was a heck of a walk back to the main hotel to the bars and restaurants so probably not that great for less mobile people. The main buffet restaurant is an absolute crazy cattle market with very close together tables, and the food can feel very repetitive every day, we chose to eat off the resort a couple of times just to get away from the utter craziness of the restaurant and samey food, we didn't eat at the resorts themed restaurant so i can't comment on them, at night the bar area can be extremely cold in the winter months with people huddled by patio heaters, they could really do with being able to enclose this area during winter to keep out the cold and wind and make it more of an enjoyable place to sit, you find yourself having to move into the showroom in a bid to keep warm especially being with a young baby, the entertainment on offer in the showroom is a bit average, on many nights its some half rate dancers miming to show tunes, although to be fair to them they do work incredibly hard as they are there morning noon and night doing other activities around the hotel, i totally take my hat off to them for that and some of us agreed that we hope they are paid well. One thing i noticed was that in our paticular part of the hotel there was a disused bar area with seating which i thought was a real shame as i think that would be a great place to maybe serve coffee, wine etc and people could sit and read their papers, books or generally have a little chat somewhere quiet and warm, all in all i would say it is a great clean hotel with a nice feel but could do with some slight improvements to make it a lot better.,More
Excellent hotel but food and drink could be improved.....
This really is an excellent hotel, the rooms and grounds are very clean, and the staff are very friendly and attentive, but there are some issues with the food and drink offering..... Hotel is located right on the seafront, a short drive from the airport, so location is excellent. The hotel layout is also very good, with a couple of very large main hotel buildings and lots of smaller single storey family rooms across the complex. There are six swimming pools and these are all really nice, ranging from very shallow pools for children through to larger pools for adults. The staff are very friendly. We travelled with three young children (aged 1–3), and they all had a really good time, particularly the “mini-disco” which went down very well every night. The staff are excellent with children, particularly Martin the clown, who was outstanding. Overall we couldn't fault the hotel, but the food and drink were disappointing..... In terms of the drinks, the selection was very limited, the wines were of low quality (all on draught apart from the fizzy ones) and the cocktails were all pre-made in plastic bottles and simply poured into glasses on the bar. Not the standard to be expected from a decent hotel. In terms of food, the hotel was serviced by a very large buffet restaurant and three à la carte restaurants. The main buffet restaurant was exactly that, and I suppose anyone staying at a large all-inclusive type hotel can't really complain as big buffet restaurants are the way these hotels operate. The food on offer was okay, but the same thing was offered every day for lunch and dinner, and after two weeks was a bit monotonous. The big issue comes with the à la carte restaurants, mainly because they are not à la carte restaurants but just small buffet restaurants! Very disappointing….. Overall we would rate the hotel as very good, but with a few improvements to the food and drink offer it could easily be rated as excellent…..More
City_Diner_99, Billericay, United Kingdom
A Good Week
Just had a week at the Riu Paraiso.Staff were friendly and helpful hotel was spotlessly clean as was the pool view room.Went all inclusive.Whilst the dining room was crowded we had no problem in being shown to a table which were as most people seem to think close together.we had no problem with that.The food was great from breakfast to lunch to dinner it catered for all needs whilst on a daily basis it may have been slightly repetative it had everything salads pasta beef chicken fish sweets of all sorts and wine beer that was more than drinkable along with water and soft drinks.The themed restaurants Asian canarian mexican were more intimate and were just as enjoyable food wise.The animation team were enthusiastic without being pushy and did their best to entertain.Food and drink were available through the day and there were always suffcient staff on hand to serve.In all a good week in a well run hotel.We would definately choose a RIU hotel again.More
Good value for what we paid
We stayed at the beginning of Feb for one week. We were in the main building pool side and room was very clean but we did find it quite noisy , you could hear chairs being moved in another room and people talking. But lots of hangars in the wardrobe. Pool and common areas we also found to be very clean. Main restaurant the tables are close together and not really able to have a relaxing meal but we ate in the themed restaurants too which we enjoyed especially the Asian one. The food I thought was very good for all inclusive, lots of choice at all times of the day, better than other all inclusives we've stayed out. Animation team always on the go but not pushy if you don't want to join in. It is chilly at night be prepared to take warm jumpers we had to buy a couple! Location good access straight out onto the strip and again outside is well kept. We went on the discover the island tour which was good but we felt a bit too long and possibly a couple of the stops weren't needed they seemed just to be to try to get people to buy something rather than giving any information, so probably the half day national park tour might be better. One more tip the key comes out of the door at 90 degrees rather than vertically I got caught out with this and spoke to 4 other people who also did. Overall though good value for money, enjoyMore
Flying Start but then ........4 star we don't think so
We chose this hotel as we thought the RIU brand would exceed our expectations this was clearly not the case, on arrival the hotel was pleasing to the eye with a tastefully decorated and designed reception area, the check in was fast and efficient. Be careful when booking this hotel as you may be booked into a block of rooms which is accessed via a bridge - we were extremely fortunate to be booked into a room which was close to the reception area and above the restaurants. We were on holiday celebrating a special occasion, however, Thomson or the hotel recognised this (no little treat or surprise). The main restaurant was like a cattle market with friendly staff, however, the tables were set too close. The food seemed to be much the same everyday with little variation - we witnessed food in ceramic serving dishes being carried out from the kitchen with bare hands and these dishes were covered with cling film with a RIU label on them which made us think that the food was just warmed up under the heat bulbs. The meat joints when carved looked like processed meat and not real joints. We booked the Mexican and the Asian restaurants and to our surprise this was self service also thus no reason to tip a waiter, we booked the earlier time slots which now makes us think it was a good idea as while we were eating food was being prepared for the 2nd sitting. So in brief the cooks keep cooking whether there is a demand or not so the food could be stood for quite a while - this comment reflects all the dining experiences including the burgers and hotdogs. We also did not expect to serve ourselves with wine and beer from pumps opposite the bar. There was the occasional cockroach and one was in the dining room but the waiters did not seem to worry about it as they quickly take your dishes away while you are eating. Animation Team worked exceptionally hard to entertain all the guests with all the usual games and shows and were very good and professional. If you want good food try Lanis steak house in Puerto del Carmen or snacks/breakfast the Galleon bar in Puerto del Carmen along the strip mmmmm scrumptious. We were only there for one week and ate out twice. Take your chance - but be rest assured we not return to this hotel, if we return to Lanzarote we would return to the hotel we stayed at last year. The above review is based on how this hotel compares with many of our previous holidaysMore
honest_stu, Barton On Humber
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