A spacious beach is the icing on the cake at this hotel, which comes with 4 pools and restaurants.
This huge place is split between a main building and an annexe across the gardens. Just over the road there’s a huge sandy beach, and Puerto del Carmen is a half an hour walk away, or 5 minutes in a taxi.
The hotel does well for pools, with 4 plus a couple of extra ones for kids. There’s a quartet of restaurants, including a Mexican. As for activities, there’s everything from archery to art classes.
TripAdvisor Traveller Rating
Based On 1964 reviews
- Official Rating
- Lifts: 4 in the main building and 4 in the annexe
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All Inclusive - Here's what you get
Full Board buffet meals. Snacks. Weekly themed buffet.
Local beer, wine, spirits and soft drinks, until 24.00. Nightclub drinks, until 02.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
4 outdoor pools
Jump in or take a dip in any of the 4 pools. With sunbeds and parasols. Two are heated from November to April.
International buffet restaurant
For breakfast, lunch and dinner. A great place to visit for late breakfast after a lie in. The international restaurant also performs show cooking, so you can watch the tasty dishes being prepared right in front of you. Themed buffet once a week, with poolside seating.
Open in the summer months.
TripAdvisor Reviews Show more reviews »
Great place visited twice!
Had a great holiday here in July so much so we have re booked for October. The food was excellent. The location was perfect too. Some people complained of the walk to the main reception. We were centrally located in room number 11 which was perfect for the quiter pool and the reception. Whilst the rooms were a little dated they were clean and that is what counts. The beds could have been comfier and the plugs were in need of renewing but these things did not spoil our holiday. Typically Canarian is how I would describe it. To top it off we were allocated a family room on arrival which was a lovely surprise. Never had one before but with an 8 year old it was greatly appreciated. He felt so grown up having his own room on holiday and we did not feel like we were living on top of each other as can sometimes be the case in a small room. Fingers crossed we get room number 11 when back in October or even better room to try out another part of the hotel. Great all round hotel and destination and as always the entertainment team work so hard day and night. Special mention to Pepe!More
EILEEN P, Glasgow, United Kingdom
A great hotel ~ welcome winter break
The Hotel is very large and spotlessly clean and friendly. We had read a lot of reviews about the rooms and initially we were in the annexe hotel, the room was fine but just too far away for us personally. We were moved to room 325 and it had a great pool & sea view and got the sun all day. The rooms are a bit tired and like others have mentioned the beds are a little on the hard side but we slept really well. The pool towels (free) are a bonus and no crazy reserving beds, everyday there was still beds upto 10 am. I invested in some towel pegs from Amazon which were great on the windy days. We were lucky with the weather warm and sunny most days, but chilling on an evening so a wooly is needed or lightweight jacket. The food is very very good really could not fault it, lots of fish, meat fresh salads etc. We booked the Asian & Mexican restaurants which were great. The all inclusive drinks weren't the best, self service beer & wine but all the draught drinks were very flat in my opinion so didn't really enjoy the usual G&T, which was a shame. I did notice a few people bring their own mixers - the spa supermarket is only 5 min walk. The staff & entertainment team worked hard, Really could not fault them. You can walk to Puerto feel Carmen in about 20 -30 mins so enough to see & do outside the hotel. Overall a really lovely holiday. Would recommend ðMore
Lovely hotel, ideal location.
We didn't arrive in the best of conditions as a huge storm was battering the island & some flights couldn't even land!! However, the warm welcome from the staff & the lovely rooms made us feel a whole lot better! The hotel is quite large, and the walk from the annex (where we were) was a bind at times, but the rooms were huge, spacious and extremely well-maintained & elegant. We were all very impressed with this aspect of the hotel. Also, the pool nearest to us was lovely & quiet, with a swim-up bar which we tried as soon as the weather improved. The food was fine, plentiful & a good choice, also the speciality restaurants were excellent, much quieter and calmer as you need to book rather than just turn up! The Asian was probably the best and well worth a visit. The hotel is just across the road from a large, sandy beach which unfortunately when we arrived (late November) was mostly on the road!! The whole situation improved considerably after a couple of days. Thank goodness! The entertainment was......entertaining. Strange at times & unintentionally hilarious at others, but to give the team due credit, they were all so enthusiastic and likeable you had to enter into the spirit of it. Also the all-inclusive booze helped. Had a great time and would like to go back.More
Fantastic hotel,wonderful food best we hv had in a Riu hotel. After an initial mix up with rooms which was quickly resolved we settled in for what turned out to be a great holiday. Every member of staff we dealt with were very friendly and they all made us feel very welcome. The hotel is pefectly sited between quiet Matagorda and livelier Puerto del Carmen both of which are within walking distance. Food was varied and always hot, even had champagne for breakfast 1 day. 1 of the highlights was the entertainment team. We hv stayed in a few Riu hotels but this team was the friendliest and the funniest we hv seen. Met some lovely people and would recomend this hotel to anyone looking for a good value hotel. Would also recomend the massages, very proffesional and well worth the money.More
Great family holiday and resort!
Great picturesque hotel always busy and great family entertainment every night. Impeccable staff always thorough and friendly. Food was average but great variety, even for kids. Might have to fight for seats by the pool however fortunately there's another pool on the other side of the resort with a swim up bar. It can be quite a long walk due to the stretch and amount of rooms. Therefore I would recommend getting a room in the main building as everything is near. Location is superb! Very close to beach and many sports and activities to do within the resort! More
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