A spacious beach is the icing on the cake at this hotel, which comes with 4 pools and restaurants.
This huge place is split between two main buildings and annexe blocks across the gardens. Just over the road there’s a huge sandy beach, and Puerto del Carmen is a half an hour walk away, or 5 minutes in a taxi.
The hotel does well for pools, with 4 plus a couple of extra ones for kids. There’s a quartet of restaurants, including a Mexican. As for activities, there’s a range of things to choose from.
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Based On 2794 reviews
Full Board buffet meals. Snacks. Weekly themed buffet.
Local beer, wine, spirits and soft drinks, until 24.00. Nightclub drinks, until 02.00.
All are included except where indicated.
Jump in or take a dip in any of the four pools. Two are heated from November to April. Sunbeds and parasols are dotted around the sun terraces for you to relax on.
The international buffet restaurant is where you'll find breakfast, lunch and dinner on offer. There's also show cooking, watch the tasty dishes being prepared right in front of you. There's a themed buffet once a week, with poolside seating.
The entertainment programme is suitable for adults with a combination of live music and high calibre shows, there's definitely something to offer everyone. Just check the entertainment programme for more information. You may prefer to dance the night away at the disco under the bridge between the hotels. The disco runs from 11pm to 2am.
These twin rooms come with either a balcony or a terrace, with an extra child's bed in the bedroom on request. Your room includes air-conditioning and a TV.
These twin rooms with a pool view come with a balcony and air-conditioning. The room will also include an extra bed on request and a TV.
Stayed her for a week 13th June 2016with husband and 2 yr old little girl. Enjoyed a great week away. Quick transfer time from airport. Checked in straight away, we stayed in the far side of the hotel away from reception. It was a 5 minute walk over the bridge but we did not mind having a little stroll every day. Food was excellent grest choice fresh carved meat most nights for dinner. We went to all three on site restaurants and liked the Asian best. Drinks were good amstell and decent wine on tap. Prosecco available, nice cocktailsour fave was the mojitos. Yes people do bag the sunbeds early on, even using towel pegs (taking it to a new level)! However we got decent beds every day as there are two pools so plenty of room. One is quieter than the other. Great play area for children my little girl loved making sandcastles in the sand pit. She was too young for the animation team but they did a good job keeping the kids entertained in the day. There is a hobby room open most days my little girl painted her own t shirt extra charge â¬7 about Â£5 as we went before EU referendum! We did not go the evening entertainment just mini disco for 2 yr old who joined in. We ventured out to Ranchos Texas fir the day got a taxi outside hotel for â¬3 each way. Entry was â¬22 each. This gives access to zoo and water park. We really enjoyed our day here went to all three shows, sea lion, parrot and birds of prey. We ventured out for a few walks down the beach. One night went to Chinese restaurant just further down from Paddy's paradise bar. Great dim sum selection and best crispy duck pancakes we've had. After reading some negative points on here was a little concerned about the hotel. However our room was comfortable beds were fine, travel cot was great. Room and hotel cleaned thoroughly every day. I can see what some people have pointed out room was a little dated and would be good for a bar to be put in the other side of the hotel for the evenings to use the space. We booked this hotel for a relaxing week away in the sun for a decent price. That's exactly what we got! More
The management and staff do not seem to understand how to cater for people who require a gluten free diet. On arrival I was told to go to the main restaurant for an evening meal. I expected the staff to have been notified and to tell me which foods to avoid. However, the waiting staff didn't know what I was talking about, so I went back to reception to ask what the procedure was so that I could enjoy the food on offer. I was given a piece of paper with my name, room number and condition on it. I tried presenting this only next visit to the restaurant, but again the staff didn't know what it was for. (It turned out that this was an internal document that reception should have given to the chef.) Although I was shown the area set aside for gluten free products for breakfast. For 3 days I ate only salad and fresh fruit and was losing weight, when another resident suggested that I spoke to Raoul (the manager). Which I did, but apart from being told that they could cook me gluten free pasta, pizza and/or chips if I let them have a days notice(!!) I made no real progress. (I don't go on holiday to eat junk food) When a chef demonstrated how to make paella, (on the terrace) I asked Alexis (a member of the entertainment staff) to ask if it was gluten free, as I assumed I could eat it as I can at home, only to be told that flour and beer are added. As I had already eaten some I was very ill for the rest of the holiday. I also noticed that most dishes don't have any labelling to tell you what the dish is let alone what it contains! Very disappointed and will not be returning or recommending.More
We stayed as a group of nine late May/early June and had a terrific time. Check-in after late arrival (cheers French air traffic lads) was swift, and had time for a few drinks before a late buffet that was provided. Have to say, Amstel on tap was great! Wine, soft drinks also on tap, just go to the bar to get your cockails. Found the hotel to be spotlessly clean, didn't come across any staff that were unhelpful. Rooms were great, very spacious. Maid service excellent. Found was what you'd expect in an all-inclusive, I personally liked the Mexican place but didn't try the Asian one. Snack time was my favourite. We stayed in the annexe, across the bridge. Ignore any moaning about that, it's a pleasant few mins walk, not at all excessive and I enjoyed it. You'll find other ways to get about once you have got your bearings. The annexe pool has the swim-up bar. Pools are cold getting in, but I've never known them otherwise in the Canaries. Once you got used to it it was nice. No probs getting sunbeds. A bit of music round that pool would have been ideal for me, but hey it's the quiet pool so fair enough. Turn right out of the back gate to head into town, 15 mins walk at the most before you start hitting places. Bollywood Indian is about that distance - really, really enjoyed it there. Top marks. Go left and it's quieter but look out for the cocktail bar on the corner. Forgot the name, but has white sofas and curtains outside. Really nice. Think they are adding a pool at some point as well. Went on a trip to La Graciosa on ferry/catamaran. Wonderful day, if a bit choppy on the ferry! Wi-fi is only available in the reception area, at a charge. Was zero problem for me. Would 100 per cent go back. Enjoy it if you're going.More
Great hotel for families close to a beautiful beach. Great food, good and truly all inclusive. Fun for the kids and safe too. Happy staff, very clean and a sleek service. Truly a four star and we'll be back again for sure!More
The whole family decided to have a week away, something we having done all together for a good few years. On arrival at the hotel, the fantastic reception team ushered us into the restaurant as we were on a late flight and it was closing. After we had eaten we then checked in. All the facilities were fantastic. The whole team just couldn't do enough for you and nothing was an effort for them. Great choice of food and drinks. Would definitely recommend and would come again. More
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