Surrounded by tropical greenery, the Riu Tequila has a secluded setting and a great pool scene.
Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.
This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.
TripAdvisor Traveller Rating
Based On 5749 reviews
- Official Rating
Honeymooners receive a bottle of rum and fruit basket on arrival.
All Inclusive - Here's what you get
Full Board. Snacks
Selected alcoholic and non-alcoholic drinks. Minibar and liquor dispenser in room
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.
Jalisco buffet restaurant
For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.
La Lupita restaurant
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.
Rooms ► View all
Double room sleeps up to three adults or two adults and two children up to 12 years - can be sold as a single. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge
Double room sleeps up to four, three adults or two adults and two children up to 12 years. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge.
TripAdvisor Traveller Reviews Show more reviews »
his is our 5th visit to Riu Tequila over the years and I am always a little anxious when I go back to a place - will it be as good as before? It was BRILLIANT!!! We were greeted with the usual warm Mexican welcome and better still staff recognised us. This hotel has great food, entertainment and, of course the staff! The kind and wonderful staff will make any hotel great! Seriously the choice of food is excellent, my only criticism is when you go to the Steak House the portion sizes are, for me too big! Leo the Restaurant Manager is wonderful and greeted us as part of the family, along with many of the excellent waiting staff - Edgar, Luis, Felix (our favourite at the Steak house) and sooooo many others. Entertainment is great lots to do in the day if you decide to stay on the complex and the evening shows are great - Hilario is wonderful and holds a great stretching/yoga class in the morning. Gym at the sister hotel across the road is great and the Spa is excellent too! The beach is beautiful with crystal clear waters. Cancun airport seems more efficient now and check in was quick as well as boarding the plane. Overall this is a great value for money and wonderful place to go. If booking any trips nip down to the local plaza and save a fortune!!!!More
sarah_rory, London, United Kingdom
DO NoT Go!!!
How this gets a 5 star (maybe the hotels pay money to get better stars) is beyond me three stars at best. Have been to Mayan five times and this was the WORST resort I have ever been to. Our room smelled so bad it was unbearable. Beach was far and the cart barely comes around. Food was alright at best. The restaurants slightly better than buffet. And only a few. Staff was rude...just to explain one instance...I was pushing my stroller up the ramp the only way to get into the lobby with a stroller...and two employees were standing right in front of the exit off the ramp I litterly stood there for a few mins while they continued to talk and did not move out of the way...just a couple steps to the left or right and I could have gotten by. Hotel is old...which whatever not going for what it looks like anyway but thought just add the observation. I have never written a review because I have never had this bad of an experience. Highly recommend the Bahia.More
Haley338, St. Albert, Canada
Better than the 5 star I stayed at last time I went.
The staff really make this place. From the concierge to the maids and barmen they all love making your stay a pleasure. The entertainment can be a bit samey but it is what it is and you always have a laugh. Â£5 dollars to 5th ave so if you fancy a change it's not much.More
Just returned from 2 weeks, having had a brilliant holiday at this Hotel. We've previously stayed at the Riu Playacar and had been to the Tequila on evenings and knew how good it was, so decided to book here, Staff The Staff at this Hotel are fabulous. They all have a smile on their faces and are really pleasant and hard working. The Cleaner had our room spotless and they even moved the bed every day to clean underneath it. The room was literally gleaming each day. The Staff in the Restaurant were really efficient and pleasant and the bar staff were really quick and efficient. One of the Staff in the main entertainment area knew our drinks after one night and would ask " 2 Capitains?" as we were drinking Captain Morgans and coke. The Entertainment staff are absolutely fantastic too. They are on the go all day arranging all sorts of games etc during the day and then putting on a show most evenings. They literally put their hearts and souls into the shows and you can tell they thoroughly enjoy what they do. Food The food here is wonderful, as displayed on my stomach as I now resemble Bubbles Devere ( from the UK comedy programme Little Britain). Started off a size 12 at the beginning of the holiday but wouldn't like to guess what I am now! Breakfasts include cereals, wide ranges of fruit and yoghurts, eggs fried, poached, scrambled and boiled,omelettes, various cooked meats and cheeses, various breads, croissants and danish pastries, churittzo with chocolate, almonds, pancakes and waffles. Evening meals included- Daily carvery e.g leg of lamb, pork and beef. Various salads, soup, mexican foods e.g chilli and fahitas, chicken, pork, wide range of fish and seafood including mussels, octopus, calamari, grouper, tuna, salmon and sushi. Massive desert and cheese and biscuit selection, ice cream and a chocolate fountain.Pastas and Pizzas, pulled pork, chips, mashed potato, boiled potato and vegetables. There is also a wide range of sauces available with various chillis and guacamole, White wine, rose and red wine are available along with beer and soft drinks. There is also a machine for tea and coffee Lunch is served near the pools and there is also a good range including pasta, pizza,burgers, hot dogs, fish, salads, soups, ice cream and deserts. There is a barbecue by the pool bar daily which serves burgers, salad hot dogs, chicken breast, guacamole, salsa and ketchups. My only concern about the main Restaurant was the tables were a bit close together. I didn't want to be making new friends while I had a mouthful of food and you were literally inches away from the nearest table. The Restaurant and hotel has a Hacienda type feel to it and the furniture looks authentic and gives it a great ambience. Wifi I could only get Wifi in the Hotel reception and not around the pool like some other people managed but maybe they had paid for their usage. Entertainment This Hotel excels with what is on offer. During the day there is aqua aerobics, spanish lessons, dancing lessons. volley ball, darts, shuffleboard etc At night there is often very good entertainment on before the main show which starts at 9.30pm. From around 8pm we saw circus acts, breakdancing troupes, Mexican games, Mariatchi bands etc. The main shows included Mama Mia, Grease, Michael Jackson, 80s disco. The costumes were excellent and most of the shows were put on by the entertainment crew. They must be trained dancers because they are so professional and talented. One of the guys was in drag for a few of the shows and had everyone in stitches he was so good. There was also a karaoke on one night and a guy got up to sing Nessan Dorma. We were incredulous thinking he is either going to ruin this in a big way or be brilliant. He turned out to have this fantastic operatic voice and the place came to a standstill and he got a standing ovation. What a voice. Bars There are 2 bars near the entertainment area and a Sports bar for evening drinks, along with the Pinata nightclub. The Sports bar and nightclub are air conditioned and are a welcome break from the heat. The pool bar does a roaring trade and serve a huge variation of cocktails both with and without alcohol. Some days it was like being in a bar as a lot of drinking went on in the pool and sometimes people were quite drunk. One girl had to be lifted out of the pool and they got one of the staff to bring a wheelchair to put her in as she was so out of it. Pools There are 2 pools available, one where the entertainment staff do the water polo and aqua aerobics and the other which can't really be described as the quite pool due to the drinking. However they are both great and have easy access steps and don't have a deep end, so none swimmers are ok in there. There is a jacuzzi in the pool with the bar with seats and also concrete beds in one area for you to lie on. They are surrounded by tropical palm trees and plants and quite a lot is in the shade. We didn't have any problems getting beds at any time and found the pools to be lovely and relaxing. Mattresses are also on the beds so they are quite comfortable and a lot of beds are covered by thatched parasols. Usually a member of staff walks round at 30 minute intervals with a tray with drinks on offering various cocktails, beer and soft drinks. There were a lot of people with waterproof cameras and selfie sticks. Goodness knows how many peoples videos we are on Coatis These are like meercats and were quite funny to watch until they stole my partner's Burger off him! If anyone gets food from the barbecue they come out in force and it can be a bit like the pied piper when you have a trail of 5 coatis following you wanting your food. They are wild animals and aren't scared of humans. Two of them jumped up and pulled my partner's plate off him and ran off with his burger so he wasn't best pleased and that was the end of our out door eating. They are also very dextrous and can open beach bags and zips, If anyone has food or mints in their bags the coatis will be in there. They also fight amongst each other over food and some had chunks of fur ripped off. Rooms Our room was spacious and immaculate, and cleaned to a very impressive standard. There is plenty of wardrobe and drawer space and a free safe which you input your own code into. 4 bottles of water were constantly replenished along with coke, orange and lemonade and soda water and Dos Aquis beer. There are also 4 optics containing spirits. Some blocks have an ice machine but ours didn't. There are a lot of TV channels and quite a few were in English including News, sports and movie and drama channels. We had an incident where we came back to the room one afternoon and there was a Do not disturb sign on the door and the room hadn't been cleaned but things had been moved so I realised someone had been in. I then noticed the safe was open. I had a mega panic and then checked and found nothing was missing. We realised then that they we must have left the safe open and the cleaner has come in and noticed then immediately left and put the do not disturb sign on. This must be the correct procedure for them to follow as two security staff came to our room later and the cleaner came back to complete the cleaning. We were really impressed that there is a procedure in place and that nothing had been taken Neigbouring hotels Riu Playacar will be available to use once it reopens later this month. Over the 2 weeks we were there they had around 50 workmen at the front each day grafting hard and from us thinking there will be no way it could open in time, we now think it might by the amount of workmen there each day including weekends. Looks like the reception and entrance is nearly complete now and it is a modern design Riu Yucatan- We visited here a number of times and it has changed a lot since our previous visit. It is better than the pictures show and the cocktail bar near reception is very nice with a good atmosphere and comfortable seats. We visited for lunch one day but weren't impressed. The containers where the salad and deserts are did not have covered exteriors like the Tequila and had flies on the food. The standard of cleanliness in the downstairs toilet near to the Cocktail bar was also pretty dire. The beach is large and there are plenty of beds. The pool has a modern feel to it and reminded me of a Vegas type pool. There was loud music and lots of people drinking in the small area in front of the pool bar. I thought the sunbeds were too close together and there seemed to be more space at the Tequila Surrounding area We visited Playa Del Carmen a few times, sometimes taking a leisurely 20 minute stroll and other times getting a taxi which was 90 pesos there and between 100 and 120 pesos back. It is a really buzzing resort with a great atmosphere. There are loads of shops, bars , restaurants and clubs and we heard the same patter a lot of other people have mentioned e.g Don't you recognise me I'm your waiter at the Tequila etc. Some new lines such as ' Come and look at my shop instead of my ugly neighbour' and ' All of these necklaces are hand made, made by my mother' were new lines. Especially about the necklaces which we saw in numerous places and unless his mother worked in China, she certainly hadn't made any. There are a lot more shops and an American style Mall with stores such as H and M, American Eagle. Forever 21 and Harley Davison. Mosquitos From reading the forum I was well prepared. I took fly spray with me for the room which seemed to help a lot and then I used 50% Deet repelland and Avon Skin so Soft spray and I didn't get bitten once. My partner got 4 bites as he ignored my nagging one night and went out without repellant. Needless to say I didn't mention this much! Departure tax We were told this was Â£35 or 865 pesos but when we got to the airport it was Â£20 or 440 pesos. Unsure if this is a permanent reduction or a temporary measure All in all we had a fabulous holiday and would return to this hotel without question. I would say this is the best hotel I've ever stayed inMore
TyneAndWearColumbus, tyne and wear
Can't fault it!!
Just back from two weeks at the tequila flying premium cabin on the Dreamliner. Firstly the upgrade is worth every penny!! We found our stay at the tequila fantastic from start to finish,the rooms aren't ultra modern but how they are adds to the charm of the place,couldn't fault the food at all and if you can't find anything to suit you then your just fussy,I'd return to this hotel anytime !sorry your just fussy beyond fussy.More
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