Surrounded by tropical greenery, the RIU Tequila has a secluded setting and a great pool scene.
Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.
This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.
Based on 4577 reviews
- Official Rating
Honeymooners receive a bottle of rum and fruit basket on arrival.
All Inclusive - Here's what you get
Full Board. Snacks
Selected alcoholic and non-alcoholic drinks. Minibar and liquor dispenser in room
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.
Jalisco buffet restaurant
For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.
La Lupita restaurant
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.
Rooms ► View all
Double room sleeps up to 4, 3 adults or 2 adults and 2 children up to 12 years. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge.
Double room sleeps up to 3 adults or 2 adults and 2 children up to 12 years - can be sold as a single. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge
TripAdvisor Reviews Show more reviews »
this hotel doesn't have direct access to the beach, don't believe that this hotel 5 star
this hotel doesn't have direct access to the beach, don't believe that this hotel 5 star, I would never back there, we v' been at 4star hotels, and they are much much better. nothing best there, even food is average, pools are not very clean, we were ale reading reviews and believed, don't be foollish by reviews.More
The hotel is very friendly , the rooms are kept clean & the food was good especially in the steak resturant.The pools and facilities are very good, The only downside was the smoke in most of the public areas , although thrre was designated no smoking areas no one took any notice & no one enforced the ruling in these areas. So although we had a good holiday I would advise any one who does not smoke go elsewhere.More
Quite simply the best
Just returned from our 5th visit to this fantastic hotel. Most of the other reviews say it all so wont repeat everything that is great about the Riu Tequila. The hotel complex is spotlessly clean, the rooms are basic but comfortable and very clean, but the real draw of this hotel are the staff. The Manager can be seen at all times of the day from breakfast through to late evening( not sure when he sleeps), the staff really care about the job they do and are always friendly, polite and smile constantly even when doing the most difficult job in very hot temperatures. A special mention should go to Crazy James of the entertainment team, he really lives up to his name. A few tips you may want to know: there are not many power points so if you need to charge up phones etc then they will have to be done on a rota basis. There isn't a power point near a mirror so difficult to do your hair (This may be something the management could take into account) However the hairdryer in the bathroom is powerful and I used it every day and found it did the job. I have very tricky hair and usually use a professional hairdryer. I suggest you may want to take a plastic beaker for your drinks around the pool as the plastic glasses are reused over and over again and although washed they sometimes look a bit dodgy. We took a couple of thermal beakers which also keeps your drinks cool. If you don't like wildlife then go to another hotel as there are plenty of animals around the pool and complex, we love them and feel privileged to be around them but be aware they will steal any food or drink you leave around. Don't forget to tip the staff although its not expected and they will serve you fantastically whether you do or not. However a few pesos will be really appreciated. Food is excellent and we personally prefer the main buffet restaurant, you will find a choice for any taste in there however if you have any special food request if you speak to them they will do their best to cater to your requirements. Finally the hotel is due to be refurbished over the next couple of years and I really hope they keep the Mexican feel of the complex and dont make it over like to Riu Yucatan which now looks like a pink hospital. Thanks you to everyone who made our holiday from the reception staff through to the decorators painting in the very hot heat. We will be backMore
JillB52, Leyland, United Kingdom
Fantastic holiday but non smokers beware.
I have just returned from staying at the Riu Tequila in the first 2 weeks of September 2014. I am a 52 year old single female and, despite traveling alone, had a great holiday having made several friends and being made to feel welcome by all the lovely staff. I did not feel threatened or singled out at all. As regards food, I made the most of all of the restaurants. I tried eating at the buffet in the Tequila as well as trying the Asian and Steak restaurants in the hotel. I found all the food to my liking but the only comment I would make about the Steak restaurant is that the menu did not change. I am not sure about the Asian restaurant as I only visited there once. I also had lunch at the buffet restaurants at the Riu Playacar and the Riu Yucatan. The food there was also very good with a varied choice of food every day. In the evening on two occasions I ate at the Sicilia, an Italian restaurant at the Riu Yucutan. There was a buffet selection for the starter and dessert courses and a set menu for the main course. The food once again was lovely. As regards drinks, I tried the cocktails but a lot of these were not to my taste as I found them a bit sickly. There were two drinks which I ended up sticking with and enjoyed and these were a Daquiri with lime and a drink which I think was called a 'Mud Slide'. It consisted of baileys on ice with chocolate. The latter was particularly beautiful! As regards trips, I arranged mine before I went and saved a lot of money by not going with Thomson's. I went to Tulum and Coba on one day and on another I went to Chichen Itza. I also went to xel ha and swam with dolphins. I booked all of these with Cancun Tours (http://www.cancun-discounts.com/).They were very well organised with multi lingual guides. As regards the dolphin trip, It was possible to buy a combination of either a photo album containing actual photos of the dolphin swim and/or video and/or USB stick containing photos of the swim. I bought the USB stick and the video but I was disappointed with the video as it was a general video of all of the people in my group and was not just personal to me so a lot of it shows people I do not even know. I do not think this was made clear to people before buying. On one day I got a taxi into town and took the ferry to Cozumel, an island 45 minutes off Playa del Carmen. It cost about 24 dollars round trip. The ferry was an experience not to be missed with a band playing typical mexican music. Some of the passengers even got up dancing. It was great fun. The only tip that I would give is to allow yourself a full day to see the sights as it is quite a big place. I was on foot so did not get to see much. There were also quite a few shopkeepers trying to get your trade which was a bit of a pain after a while. It would be useful to research what tours you can do before you get there. I know a lot of people go there for snorkelling and scuba diving. Just before I came home I went out on a jet ski at the beach. It was great fun but it was not made clear to me before going out on the jet ski that these are very powerful machines and it is necessary to have some kind of strength in your arms and legs to keep hold of the jetski! Two days later I was as stiff as a board! If you go out on one of these you will probably have to take out separate insurance as holiday insurance tends not to cover such sports. I could say lots more and it would all be positive. The only major negative from my point of view about this holiday is that smoking was permitted in the hotel complex and as a non smoker I found this to be particularly off putting. It was not allowed in the restaurants. I don't know whether it was my imagination but smokers seemed to outnumber the non smokers by far which could be a problem for some. Overall, a very good holiday.More
Angela J, Chorley, United Kingdom
xFabulous holiday .
We have just returned from a fabulous two weeks at the Hotel Rui Tequila, and can honestly say this has got to be one of the best holidays we have ever had. All the staff in every department were so friendly and always happy. Nothing was ever too much trouble. My husband celebrated his 60th birthday while we were there and all the staff made a huge effort to make the day special. Norma from housekeeping and her colleague decorated our room with balloons and ribbons and a towel birthday cake and when we went to the restaurant in the evening our table and chairs had been decorated especially, at the end of our meal all the waiters surrounded our table and presented my husband with a birthday cake and a wonderful birthday song. Many thanks to Rangel and his friends for making his day so special. The food and the service at The Tequila is excellant at all times we also enjoyed the steak restaurant. The swim up bar is superb , many thanks to Victor and co for the wonderful cocktails. We will certainly go back for another holiday but would probably go at a different time of year to avoid heavy showers and thunderstorms, however the wdather did not stop us from doing anything and the entertainment staff work their socks off to make sure there is plenty to do during the day and provide excellant entertainment every evening.Many thanks to everyone at the Tequila for helping us to have such a wonderful time xxèMore
karen p, Plymouth, United Kingdom
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