Location, food and décor – the Riu Tequila’s got a lot going for it. Setting the scene is the sumptuous reception lounge. With its graceful archways, elegant sofas and warmly-lit gold décor, there’s no mistaking that this is one smart hotel.
Outside, two swimming pools are framed by sun terraces dotted with coconut thatch umbrellas. The pièce de résistance is the enormous thatched swim-up bar. If it’s the beach you’re after, step out through the gardens and in five minutes you’ll be on powdery white sands. But if you want get there even faster, a shuttle service will whisk you down.
On the food front, big buffet breakfasts get the day off to a satisfying start. After that, you’re spoilt for choice. There’s a steakhouse and an Asian restaurant for evening meals, plus a beach club serving Mexican specials and more tempting buffets.
If all that’s not enough, the Riu Tequila is part of the lively Riu Resort Playacar which means you can hop across to the neighbouring Riu Yucatan and Riu Playacar, too.
Based on 3982 reviews
- Official Rating
All Inclusive - Here's what you get
Full Board. Snacks
Selected alcoholic and non-alcoholic drinks. Minibar and liquor dispenser in room
Sports and Activities
All are included except where indicated.
Facilities► View all
2 outdoor pools
With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.
Jalisco buffet restaurant
For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. There’s also themed buffet evenings held twice a week. There's 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm.
La Lupita restaurant
If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm.
TripAdvisor Reviews Show more reviews »
A wonderful Hotel
Had a wonderful time. Lovely people, animation team very good. Food tasty. Very beautiful at Christmas. But the location is a bit far from the beach, luckily there is a car that can take you there. The territory is very big so it feels like forever until you get from your room to the lobby.More
My family and I have just returned from a 2 week stay at the Tequila(kids age 9,15,21).It was our first time in Mexico so went with an open mind.This hotel is so well run like a well oiled machine.The mexican staff are so friendly and helpful and work so hard to keep the place spotless.The rooms are very clean and towels and bedding changed daily,my only negative is there is no bath,only a shower and I do like a long soak!The fridge is stocked daily with drinks of your choice.It would have been nice to have tea and coffee making facilities in the room but you can always pop down to the sports bar anytime of day or night and get a hot drink.The breakfast was amazing but Ive got to admit my family and I struggled at the evening meal to find something English to eat(we dont care for spicey food!).I tried carrots one night only to find they were cooked in cinnamon!!So as a result I have survived on pasta,pizza and salad and the kids ate chips,burger and nuggets which were always on offer no matter what the theme was.Also the soups were pretty nice most nights.The beach is only a five minute walk from the hotel and I have to say it is just beautiful,the colour of the ocean is breath taking!There are always plenty of sunbeds at the beach if you went before lunch but not the case by the pool!Too many people are reserving beds from early morning and this caused quite a bit of tension as there are just not enough beds to accomodate the amount of guests.The town of Playacar is apx 40 minute walk but is worth it if you like shopping as there are a good selection of shops both designer,high street and mexican souvenier shops.Be careful of the taxis as they do try to rip you off if you aren't aware of what the prices should be.You have to agree a price before you get in!A fair price into town is 90 pesos but we payed as little as 70 to get back home.Also a few miles away is a small retail park called "Centro Mayo" which is worth a visit as there is a bowling alley and cinema which we visited one night just for a change.They show a few films in English and it cost us less than a tenner for the five of us!We were able to walk home from here in about half an hour but you do have to cross the main motorway to get back into the hotel zone.We booked 4 trips with Thomson,pirate night,Chitchen Itza,and Xcaret park.The pirate night was brilliant and enjoyed by all of my family from the youngest to the oldest.The trip to Chitchen Itza was really good,a long day as you depart at 5.30am but its worth it as you get there first.You are provided with pastries and drinks on the coach for breakfast and stop off for a nice lunch where you also get the opportunity to swim in an underground river.A lovely experience once you get use to the cold water!!The Xcaret park wasnt good value for money as it cost us £90 each and apart from the underground river to swim in and the beach area there wasn't much to do.A few animals scattered around but not a patch on seaworld in Florida!Compared to the Yukatan I think the Tequila is way nicer as it feels so Mexican and traditional.Everything about the hotel is fabulous but the lack of English tasting food would put me off staying here again.But if you like a wide range of dishes and enjoy foreign food then you'll love it.More
Julieb695, Barnsley, United Kingdom
We have just returned from a truly wonderful stay at this hotel..everything was just perfect ,the check in so quick staff so lovely helpful nothing too much trouble. Food very good good choice..the Thomson reps brilliant Jamie soooooo good ..we would ---will tell every body to go here for super vacation ..Mexico we will be back very soonMore
PaulineH160, Stourbridge, United Kingdom
Good hotel only let down was Thomson flight home
I read many reviews beforehand and the picture you get from the majority of them is pretty accurate. The hotel has a very good feel to it being in nice grounds that are well kept. The Yucatan Hotel across the road is more modern, but although its very clean it is also a lot more bland then the Tequila. The friendliness of the staff at the Tequila is a major plus, probably the best I have encountered on all my holidays. Reception, restaurant staff, gardeners, cleaners, entertainment staff, bar staff and everybody else are pretty faultless. I would make a special mention of the bar staff who are so fast, efficient and friendly. You get served so quickly and even when you are being served one of the other bar staff is usually checking to see if you are being seen to. The entertainment team work hard and put on shows in the evening which show off their talent. Most of the routines are around excellent dancing, which is not necessarily my favourite thing, but I cant deny that most people really enjoy it and the tables are always packed. The only negative thing is that it all takes a while to get going, with the time before 9-30 given over to children and audience participation games. During these it was apparent that the microphones and PA system weren't really up to scratch, especially if you are anywhere near the back. Rather bizarrely there are also a few small trees blocking some peoples view if they are over half way back. Nevertheless quite a few people come into the hotel from the other hotels in the vicinity. The entertainment team are undoubtedly good and often came round after the show to ask if you enjoyed it. I enjoyed the 5 minute walk to the beach, but you can get a lift in the shuttle if you don't fancy it. Our party went to the beach most days and it goes on forever and is very pleasant, if a bit crowded, with all the hotels having a multitude of free sunbeds for their patrons. As a Riu Tequila guest you can use the facilities, including sunbeds (the green ones), the bars and lunch restaurants at the Yucatan (very busy at lunchtime) or the Playacar which is quieter. We ate in the buffet restaurant on all but 2 days and there is plenty to choose from, although I did get a bit maxed out on buffet food after our 3 week stay. Considering the number that they are catering for they do a really good job and you'd have to be a bit picky to moan about it. Staff are always on hand to greet you as you go in and Bucks Fizz is served at breakfast on Sunday. One word of caution - the wine is pretty ordinary, but that didn't stop us. Had one night each at the Steak Restaurant and the Asian Restaurant, both were ok without being exceptional. The Asian is pretty much chinese type food and its self service, which it has to be, with all the varieties of dishes. You have waiter service in the Steak restaurant. We booked a couple of trips from the little shopping complex almost opposite the Playacar hotel, which was cheaper than Thomson, although its best to barter a bit. We went to Tulum and Coba on one trip and to the Isle of Contoy on another. Both were ok. We went to Playa Del Carmen 3 times, walked there, taxi back which was 70 pesos (£3-50). The main street (5th Avenue) is a long strip of shops and restaurants where everything is priced in US dollars. There is a ferry to the island of Cozumel from Playa Del Carmen that goes about every hour at peak times. I think It costs about 13 US dollars each way, although I didn't go there. The worst part of the holiday was the return trip. The Thomson Dreamliner which was scheduled to arrive on the inboard leg, which we were due to fly back on, was delayed by a technical problem at Gatwick for just over 3 and a half hours. We were first of all told by the Thomson reps that they thought it was because of snow ! A quick check on the internet proved this to be incorrect. The next we heard was that we were going to be transferred to another hotel for an overnight stay as the flight was not going back that day. No reason was given. At about 2pm local time we left for the hotel that they were transferring us to. At this stage they said that the latest information that they had was that the aircraft was still at Gatwick. Again several of us checked the internet and quickly found out that the aircraft had left some hours earlier, albeit 3 hours and 35 minutes late. The lack of information was pretty hopeless, with guests knowing more than the Thomson reps ! After our overnight stay at the Moon Palace Hotel at Cancun, when the coach arrived to take us to the airport at 10-30am we were told that the Dreamliner aircraft had been replaced by a 767. We finally boarded the aircraft and took off 21 hours and 42 minutes after our scheduled departure time. The pilot apologised profusely for the lack of information we had been given and then filled us in with the details. The technical problem at Gatwick caused them to swap aircraft and leave late, and the initial 3 hour 35 minute delay turned into a 21 hour 42 minute delay for us, as there was no crew available to fly the 767 at Cancun until the crew that brought it out had rested for the minimum time. It just shows that Thomson have no built in contingency plans for coping with any delays on this Dreamliner schedule. A 3 hour 35 minute delay should not result in a one day delay. I can only assume that the crew scheduled to fly the Dreamliner back from Cancun were not qualified to fly a 767. Either that or they just don't have enough crews to cope with fairly routine problems. A great holiday but a horrible end to it. It has made me very wary about booking with Thomson again.More
PompeyMike, Hemel Hempstead
Another great Mexican experience
We stayed at Riu Yucatan before it was renovated and were very happy with it and if you liked the Mexican feel the Tequila is for you although I believe they are going to renovate all the hotels eventually. The rooms are very clean and have good irons, hair dryer typical blaster type, optics with rum,tequila, gin & whiskey and the mini bar is filled everyday with beer, soft drinks, Canada Dry etc. There is also plenty of coat hangers and flat screen TV, we took a kettle and coffee etc but not really worth it as you can get lovely coffee or tea any time during the day, we usually waited till we came off the beach and got a coffee to take back to the room with either a couple of pieces of pizza or a cake. I took a curling brush but as it was a higher voltage I could have curled my hair quicker myself I would say that if you don't have the correct voltage I wouldn't bother. Two pronged flat plugs are what you need for the rooms. You also get a safe deposit in your room which is free of charge. The food is very good, lots of choice and if you want to go the specialist restaurants, steak house or Asian you are not limited to the number of times you can go, we only tried the steak house it was OK but not as nice as the main buffet . We stayed with the same waiter , Jeremiah who couldn't do enough for you and had our table ready for 6 of us when he saw you walking in. We didn't tip until the end so his manner was genuine and not just to get a tip. The animation team are brilliant, they work so hard and the shows are well worth seeing, they are always full and you can sometimes struggle to get a seat, I think this is because the other Riu hotels entertainment isn't as good and they go to the Riu, definitely go to see Grease which was brilliant. Although you are not directly on the beach you are a five minute walk away or you can get the trolley bus which runs every ten mins, the beach is fab and you can always get a sunbed. The coaties are so cute' they don't really bother you although they are little bandits they wouldn't bother the folk if they didn't leave drinks and food round their beds. Finally I do have one complaint about The Thomson rep Mark I asked him to arrange an ash cloud for our last day so that we would be able to stay longer - and he didn't deliver!!More
ValerieAW1, Gateshead, United Kingdom
Things To Do► View all
For freshly-netted seafood with a real local flavour, you’ll find it hard to beat La Mission, just a short walk from Playacar.…View details »
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