ClubHotel Riu Tequila

Surrounded by tropical greenery, the RIU Tequila has a secluded setting and a great pool scene.

Tucked inside a palm grove in the quiet resort of Playacar, the Riu Tequila is a retreat. It only takes 5 minutes to walk to a peaceful platinum-shine beach from here.

This hotel is in a relaxed part of the Caribbean Coast. When you want to up the tempo, the colourful resort of Playa del Carmen is a 5-minute drive away.

TripAdvisor Traveller Rating

Based On 4726 reviews

  • Official Rating
  • 35Buildings
  • 2Floors
  • 664Rooms
 

Honeymoon Offer

Honeymooners receive a bottle of rum and fruit basket on arrival.

All Inclusive - Here's what you get

Food

Full Board. Snacks

Drink

Selected alcoholic and non-alcoholic drinks. Minibar and liquor dispenser in room

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

2 outdoor pools

With tonnes of sunbeds and thatched umbrellas dotted around the sun terrace, there's plenty of space to relax and soak up the sun.

Jalisco buffet restaurant

For breakfast and dinner. Jalisco offers buffet and on the spot cooking stations, where you’ll be able to watch dishes being prepared right in front of your very eyes. Themed buffet evenings are held three times a week. There are 2 sittings for dinner, the first 7pm to 8.30pm, and the second 9pm to 10.30pm. And there's a dress code for dinner.

La Lupita restaurant

If you'd like a late Continental breakfast, you'll be able to pick this up from the poolside restaurant and swim-up bar, La Lupita. There's a buffet lunch and an à la carte dinner in the way of a grill and steakhouse, with 2 sittings for dinner. The first is 7pm to 8.30pm and the second is 9pm to 10.30pm. There's a dress code for dinner, and you'll need to book your table in advance.

Rooms ► View all

double room

Double room sleeps up to 4, 3 adults or 2 adults and 2 children up to 12 years. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge.

double room

Double room sleeps up to 3 adults or 2 adults and 2 children up to 12 years - can be sold as a single. With ceiling fan, minibar restocked every 2 days, liquor dispenser and complimentary toiletries. Wi-Fi at a charge

TripAdvisor Traveller Reviews Show more reviews »

Almost perfect.

We were at the Tequila Nov. 4th-18th. and had a fantastic time. There were a few glitches, but not enough to rate it any lower than excellent. We did not get the type of room requested, but did not turn out to be a problem in the end although it did create us some initial grief. The full story is outlined in the forum. I feel that I must respond right away to a frequently quoted complaint that the Tequila needs 'updating'. IMHO, this is nonsense! Fair enough to say that you don't like the dark wood used in the furniture, or the darker colour on the curtains (in some of the older pictures, the curtains & bedspreads were in much lighter, tropical colours) but nothing is tired or worn. In fact when we were there, they were repainting some of the walls in the lobby and on more than one occasion, we saw them replacing some of the older pads on the sunbeds around the pools. There are over 600 rooms in the hotel, I can see that the odd sink may get cracked and they would have to wait for the room to be empty before they could replace it. 'Outdated' is an overused word used in trashy US real estate shows (sponsored by the US renovation & Home improvement industry) You don't renovate an entire hotel because one of the sinks is cracked! From what I saw, the place is in good shape. The room is big, with a good size balcony, two chairs outside and a drying rack. There is a 32" LED TV, two bedside tables with lights above each, an alarm clock, one standard lamp, another on the wall. Three single electrical outlets in the bedroom, two being used and another in the bathroom, so an extension with multiple outlets is useful to take with you. In the bathroom is a large closet with a full size ironing board and an iron. I did not take a tape measure, so I used markings on a newspaper to measure it at an effective opening of the safe at 13". For some reason I did not measure how deep it was, but based on how my wife's purse fit in, I estimate somewhat less at about 12". It was about 6-8" high, but in any event, I would not have been able to put my 15.6" HP laptop into it. Contrary to what others have said , we found the wifi in the lobby to be efficient, no cut outs, but you did have to be in the lobby itself and not in the bar right next door. We also found that you could log in & out at any point up to 90 minutes after you first started. We also found that the 'clock' was reset at midnight and not after 24 hours as others have said. 90 minutes in the afternoon, and a quick walk down to Starbucks in the morning was plenty for us. Also in the bathroom was a nice size shower, and a separate toilet. The shower base is deep enough and the shower head is movable so it could be used for little children, you would need to take a plug to use it as a bath though. Also in the bathroom is a small fridge, refilled every other day pepsi, pepsi light, 7 up, tonic water and Dos Equis beer cans. We left notes asking for pepsi regular only, but often not understood or ignored. above the fridge were 4-5 1 1/2 L bottles of water, and above that was a locked cabinet containing four optics, amber rum, Gin, Vodka and Tequila. SWMBO does not like amber rum, I like amber rum, so I left a note in very poor Spanish to replace something one of the others with white rum. An hour or so later, there was a new bottle of white rum just sitting on the counter, so now we had five bottles! This white rum was in an amber rum bottle, so we thought it was some bulk supply rum, but it, and the amber rum tasted really good, unlike some rum we have bought in Canada or the US. The bed is two doubles pushed together, and based on some of the reports I have read, I was expecting something as hard as a futon, but it was similar to the bed we have at home, so we did not need any topper. The room is cleaned to perfection by our maid Emillia.. We were on the ground floor and the only time we heard noise from up above was when the maid upstairs was moving furniture around. We have NEVER seen rooms in any hotel cleaned as well as these. In fact the entire hotel seems to be scrubbed down every day! The pools are great, though initially quite cool at first and MUCH cooler than the ocean. Unfortunately, whenever I got into the pool, I seemed to find myself at the pool bar! There a delightful bartender, Florencio, can make any drink from memory (his Mexican computer!) and also taught me a lot about the Mayan culture. There is also a bar inside the pool building and two more near the lobby, plus a 24 hr sports bar and a night club that goes till 3am? We saw a few people tip, but it certainly isn't necessary. We found the food to be fantastic ( but they did not have cream for the coffee) Selection was extensive, and although it is a buffet, much of the food is made right there behind where it is put out, even the baking. . We only went to one a la carte, the Steak House & did not like it. We finally got a reservation after 4-5 attempts. When we arrived, we were vaguely pointed in the general direction of some empty tables to sit down. We did so, and I immediately lunged into my breadroll, a waiter came up and asked if we were on our honeymoon! Not know quite what to say, I said we were on our fifth honeymoon. A few seconds later another waiter came up and said that we were in the wrong table as this one was a special one for a honeymoon couple. Then I noticed ours was the only one with a table cloth and the napkins, which we had already picked up had been folded in a special way. It was all handled very badly, the steak was thin, tasted ok, came with THREE chips and one small piece of carrot. The appetizer, prawns, was very good, the desert, forgotten already what it was, was ok. For the only time there, we were asked for a tip, we didn't, service was bad! Breakfast and dinner is served in the main dining room, lunch is served at the pool restaurant in the Tequila or at the Yucatan, Playacar, or Lupito. We were often had lunch on the beach in the Yucatan. You can also book a dinner at the 'Bamboo' at the Tequila or the Mexican at the Yucatan( which is a regular buffet for lunch) Lastly, but probably the best of all is the entertainment, done mainly by the same group that run all the day's activities and games around the pool. I never thought I would do all this stuff but I did and really enjoyed it. Darts, shuffleboard, horseshoes, rifle shooting, bingo, soccer, water polo, volleyball, dance lessons etc. So after doing all this all day, the same group is up on the showstage at night doing kidsgames, adult games, awards for the day games, and then some kind of stage show. Las Vegas show, Michael Jackson show, live rock band, really good, pop band, not so good, Mama Mia, Grease, I never thought I would enjoy stuff like that, but we loved it. The beach is out of this world, water temp. perfect, about 82-84F, Very clear and lots of fish when calm, not so clear & fish invisible when a bit windy but lots of fun waves. Good snorkeling, when calm and clear, about 100-200 yards to the south of the last hotel, where you can see a dark patch out in the water. This is an artificial reef and is FULL of tropical fish! All in all a great time, and if I think of anything else I will try to find a way to add it into the forum. In the meantime, feel free to ask me any questions.More

Gelli550, Central Saanich, Canada

Awesome food!

We stayed at the Riu Tequila Nov. 7-14. The resort is very pretty with a bright spacious open reception area and lots of greenery. The supper buffet restaurant always had lots of seating and the food was good and plentiful. The buffet restaurant by the pool always had lots of selection for lunch. We overate three times a day because there was so much to choose from and it was delicious! The resort itself was kept spotless by countless workers. The night entertainment was enjoyable. Don't miss the circus show, it was AWESOME. We tried the steakhouse one night for supper and it was very good. I was concerned about the resort not being on the beach, but it is an enjoyable 5 minute scenic walk. There is transportation throughout the day from the lobby to the beach, but it was usually full. We stayed in the 1500 block but I would recommend staying in the 800-900 block because it is closer to the lobby, restaurant and it is still close to the pool. I would highly recommend this resort to anyone. It is great value for the moneyMore

Anne M, Tillsonburg, Canada

Wonderful

Just got back from a 2.week hols This is our second time at the tequila and we had a.fab time. Rooms clean and fresh drinks plentiful, clean towels every day. Staff very warm and welcoming , can't do enough for you. Food plentiful and a.good variety. The beach is a 5 minute walk or you can get on the shuttle bus The beach and the sea is wonderful The only down fall was shopping in 5th avenue we went to buy a few things to take back we picked up items that would cost about £20. Back in the UK and they tried to charge us £75. So be careful. I would definitely return again.More

Amanda M,

Amazing honeymoon

My husband and I stayed at the Riu Tequila for our honeymoon and had an incredible time. We loved the hotel, the food was amazing especially in the steakhouse which we visited a number of times! The staff were always polite and friendly even during our 3 days of constant rain they were prepared and had games/ entertainment running for the guests. The evening entertainment was exactly that – entertaining! Which I have found in a lot of hotels is just boring and embarrassing, but not here it was brilliant and we were there every night! Our Thomson rep there was fantastic and gave tours in Playa del Carmen which we enjoyed and find really informative especially when you have never been to the area before - like we hadn’t. I would highly recommend for those that enjoy a cocktail or two, trying the Miami Vice – it is delicious! We were so happy with our holiday that we will be going back next year :) More

r8rooke5, Royal Tunbridge Wells, United Kingdom

Third visit

Having been to this hotel for the third time I can honestly say that standards have Never slipped mainly cleanliness ,food and most of all friendliness of staff and management . The only downsides are those furry animals that seem to have doubled since our last visit and concerned about health.and mosquito bites ( be carefull ) Would recomend this hotel and I'd good value for money through Thompson.More

James B,

See all 4726 reviews »

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