This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
TripAdvisor Traveller Rating
Based On 606 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Snacks and ice-cream 10.30-18.00.
Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, roman bath and Jacuzzi®.
For breakfast, lunch and dinner with either a buffet or set-menu.
Rooms ► View all
Twin room sleeps up to 3 - can be sold as a single. With twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
twin room with sea view
Twin room with sea view sleeps up to 3 with twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
TripAdvisor Traveller Reviews Show more reviews »
Good hotel very clean staff good and enjoyed all the food very clean room with a safe and fridge not much to do in Santa Cruz its more like a village with a few shops you can walk about with no trouble from anyone near to the hotel is a small water park sea front a mess our hotel made our stay you have got to go on some trips to see the best of Madeira very safe placeMore
micktheowl, Barnsley, United Kingdom
Far from the Capital Funchal (Which in itself offers not much to do or see), Vila Gale is a decent hotel but there is virtually nothing to do around the hotel. If your happy to lie around the pool eating and drinking for the duration of your stay then you'll be fine. If you want a bit more you'll be left wanting. The hotel runs a shuttle to Funchal (Which you have to book 2 days in advance) but the last return is 5.30pm. After that you have to take the bus. The hotel itself is very nice, room is good as are facilities and I would say at first glance you're staying in a 4 star hotel. The staff are particularly good, really friendly and helpful. The food and drink is more in line with a 3star hotel though. Stupid things like all inclusive cant have a magnum ice cream but they can have a feast. A bit pathetic. Perhaps Madeira itself has coloured my judgement but overall I would not return to Madeira in a hurry.More
seamus1960, Paisley, United Kingdom
First Impressions of Madeira
What an excellent hotel, enhanced by excellent staff and just the right number of amenities. My wife and I found the hotel of an excellent standard and it proved to be the ideal base for a quiet and relaxing holiday.More
Steven H, Pontefract, United Kingdom
12th visit to heaven...
As stated on the title in deed my 12th visit and this hotel is a perfect gem. Check-in nice and smooth by young trainee GonÃ§alo. Had room on 3rd floor with sea view and magic view to the sea and pool. Breakfast is loveley and varied, such as dinner is an amazing experience. Rooms are extremely confortable and clean. As usual ALL the staff are perfect, friendly, a smile is always there! Our regards to Catia, Cristina, JosÃ©, Emanuel, Bruno among all. In October i am back. Dont hesitate to stay Terra. More
MadeiraIsland, Funchal, Portugal
Nice quiet, relaxing break
Recently returned from a two week break with my boyfriend. We wanted a nice relaxing break and got just that. Initially it was between here and a hotel in Funchal and when we visited Funchal for the day we were so glad we booked the Vila Gale. The hotel itself is lovely; clean, modern and the staff are very attentive and polite. Had a couple of light-bulbs that went out in our room and when I reported it they were fixed straight away. No problems with the shuttle bus to Funchal that the hotel provide, we got the day and time we wanted and it arrived on time both ways. Slight negatives. The sunbeds are a joke, nowhere near enough for the number of guests, and like others have said, many are often reserved early on. The Wifi connection wasn't great in our room, but it wasn't drastically needed. Sometimes the pool bar could get quite busy. The hotel definitely got busier during the second week we were there so it was a lot more crowded round the pool, at meal times and on a night-time. The evening entertainment was practically non existent too but that wasn't a problem for us. The food definitely gave you plenty of choices. There were also a number of theme based evenings where the food reflected the theme which was nice. Bottles of water were always available. Definitely great value for money if taking the all inclusive option. I would definitely advise people to take advantage of the free a la carte meal that is on offer. The food (and service) was superb. It was so good we tried to book in again as we were more than happy to pay for a second visit but alas it was then booked up for the rest of our stay. Yes the hotel is close to the airport but there wasn't that many flights each day (Monday definitely the busiest) and it is interesting to watch. They also don't arrive at all hours of the day. Everybody always stopped to watch, it never got boring to see. We booked ourselves on a few trips just to get out and about and see other parts of the island. A couple of days we decided to stay out the sun a bit (and because we couldn't get sunbeds) so it was nice to have the option to go to the indoor pool/spa area. The rooms are cleaned each day. The air con wasn't great but we kept our curtain closed most of the time to keep some of the heat out the room. Use of fridge and safe in room was particularly useful. Would definitely recommend this hotel, but only if you want a more quiet and relaxed holiday. The surrounding area is a quiet little village with not much to do. It is, however, only about a 5-10 min walk away from the waterpark which is good.More
HJB83, Doncaster, United Kingdom
Things To Do► View all
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