This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
TripAdvisor Traveller Rating
Based On 998 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Snacks and ice-cream 10.30-18.00.
Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.
Sports and Activities
All are included except where indicated.
Facilities ► View all
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, sauna and Jacuzzi®. Treatments* and massages* are also available for a charge.
For breakfast, lunch and dinner with either a buffet or set-menu.
Rooms ► View all
Twin Room with Sea View and Balcony
The décor in this twin room is bright and cheerful with smart, comfortable furnishings. You'll have a balcony and sea view too, providing that bit of outside space. There's air-conditioning and free Wi-Fi available and you can also request a minibar*.
Twin Room with Balcony
This inviting and comfortable twin is a great base from which to explore your local area. It's fully air-conditioned with access to free Wi-Fi in the room. There's also a minibar* on request, direct dial telephone and a hairdryer. If you like to be outside there's also a balcony.
TripAdvisor Reviews Show more reviews »
Quite and relaxed
The hotel has a very relaxed atmosphere in the middle of a small quite town. The outdoor pool and its surrounds are kept in pristine condition. The water is unheated but that is no problem once you are in as the air temperature compensates for this. We travelled all inclusive and the food was excellent. Lots of choices each day, and very good quality meats and vegetables, although some of the dishes were repeated during the week. The bar service was first rate, the choices on the all in basis were good quality too, especially the sparkling wine. The rooms were a little tried but very clean. However the bed was one of the most uncomfortable I have ever slept on. Only one other fault, there are only one set of toilets to cover the bar, pool and restaurant areas. On many occasions these were not up to standard, with no paper or hand towels or smell. Shame as otherwise definitely would have been 5 star.More
Excellent base for a break
Took cheap five day break at this very pleasant hotel. Close, but not too close, to the hotel, very smartly appointed, clean and perfectly positioned near the quaint village of Santa Cruz, right on the beach front. Buffet food, bland but plentiful and acceptable. Rooms, spacious, air con, wi-fi , huge bath and very clean. Lively promenade walk outside hotel where you can stroll through the village and on to the little harbour. Free shuttle bus to Funchal, 30 minutes away, but essential to book beforehand as places fill quickly. I liked the quiet atmosphere in what is a large hotel, and the emphasis on cleanliness.More
Peace and tranquillty.
Only five minutes from the airport. The receptionist was very welcoming and friendly. Our room was lovely. Air condition , very clean and plenty of toiletries. We were on bed and breakfast rate ,which was extensive and staff here were warm and welcoming. Very attentive their motto was CLOSE TO You. " manager was excellent in resteraunt and this was plain to see . pancakes were to die for. pool area was very relaxing and clean. Scenery was amazing. Entertainment was very relaxing and not over powering. Local dancers and music. Santa Cruz is a very quaint village . Will be returning to Villa Gale next May. More
Clare Geraldine f, 186601
Superb hotel and staff
We stayed here on an all inclusive deal for 14 nights and although this hotel is near the airport and flight path after a day any interference with the holiday was minimal as you became conditioned (Oh look there is another airplane!!). Flight times appeared to be restricted. The restaurant staff at this hotel are an efficient well organised team. They are able to cope with extra visitors when flights are delayed or cancelled, whilst also maintaining their excellent, polite and high standard service for their residential guests.The food on offer was excellent including a varied wide choice catering for all tastes.The food was replenished regularly and staff were attentive throughout. Members of staff who shone were;- Odilia, Dionisio, Edgar,Bruno and Sandra. We were also very impressed with their method of protecting the high chair trays once cleaned, they were immediately covered with food wrap for hygiene. The cleaner of our room was Rubina and carried out her duties thoroughly and was always very cheerful and pleasant. The areas were there is room for improvement are: 1) There is a need for provision of a kettle and tea and coffee making facilities in the rooms. Many guests requested this and were told that kettles were available from reception but as they only had 20 maximum there were never any available. 2) The provision of a bath mat for safety in the bath/shower is a must but they never materialised when we requested one from reception and our tour rep.This would be a definite requirement for somebody with restricted mobility. 3) Entertainment Although this is a personal view point we found that the singers who were on some nights were all very similar and not up to the equivalent standard of the hotel generally. The Folk Evening was however excellent 4) Free Wifi was available but very very patchy.More
Conference facilities noisy
I attended a conference at this hotel for three days, but did not stay here. It is very conveniently located close to the airport, with many restaurants in the vicinity. The airport nearby wasn't a nuisance at all during the conference itself. All the equipment worked well. What was bothersome is that the entire venue has wooden floors. This makes for quite bad acoustics in plenary sessions. Also, the trolleys that are used to move the tea/coffee cups and eats between sessions must have very hard, instead of more rubbery wheels. I mention this because it was VERY annoying during the parallel sessions in the six rooms: they used many trips, back-and-forth, with rattling cups and for some reasons the hard wheels are VERY noisy on the wooden floors. One day there was some construction going on, and a hammer drill used on the wall somewhere made so much noise that we had to stop the session and ask them to please stop until the lunch break. Internet access was very haphazard and unreliable. That said, the lunch served during the conference was plentiful, the spread amazing and also very tasty.More
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Items marked with * incur extra charges which are payable locally