This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
TripAdvisor Traveller Rating
Based On 955 reviews
- Official Rating
Facilities ► View all
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, sauna and Jacuzzi®.
For breakfast, lunch and dinner with either a buffet or set-menu.
Rooms ► View all
twin room with sea view and balcony
The décor in this twin room is bright and cheerful with smart, comfortable furnishings. You'll have a balcony and sea view too, providing that bit of outside space. There's air-conditioning and free Wi-Fi available and you can also request a minibar*.
twin room with balcony
This inviting and comfortable twin is a great base from which to explore your local area. It's fully air-conditioned with access to free Wi-Fi in the room. There's also a minibar* on request, direct dial telephone and a hairdryer. If you like to be outside there's also a balcony.
TripAdvisor Reviews Show more reviews »
Quality & Value. Relaxing place
Return visit for a week all inclusive in February booked late via Thomson/First Choice. Our sea view double bed (2 single mattresses) room was on the 3rd of 4 floors, with good views over the pool and towards the airport (which despite it's proximity is not a problem) and the 'Deserted Islands'. Aircon is effective. Small balcony. Fridge stocked with water, small TV, safe but no kettle. Hotel is pristine throughout. Good maid service - switch for 'traffic lights' in room - beware if you leave the red on your room isn't serviced. Modern, fully tiled bathroom with bidet, full sized bath with shower, hairdryer, shaving mirror, nice toiletries. Towels a bit 'thin'. Sliding wardrobe doors were a nuisance. Large outdoor swimming pool, in 'infinity' style. Bit cold for me! Did use the indoor facilities more than once - pool, sauna, steam room and whirlpool - all very nice. Didn't use the fitness centre or spa. There is also table tennis and giant chess outside and pool tables inside. Library/internet room is located just off reception. Wifi is free, but poor signal in rooms. OK in reception area, but for basic (email) use only. Main buffet Restaurant 'Versatil' has a good atmosphere and serves a reasonable selection of quality food at every sitting. Useless toaster though. There are snacks and ice cream available all day. The house wine here is still the best at any AI we have visited. A la Carte 1 night was very good - the table service makes a nice change and we had excellent steaks. Free Shuttle bus service to Funchal (3 returns daily - must prebook) was useful and efficient. Santa Cruz itself is a small, tranquil place with a rocky beach, seafront walk, small harbour, indoor market, children's playground, nice Church and a few shops, bars and cafes in hidden squares. We caught the public bus (â¬2) up to Machico one morning, where there is a small sandy beach and a few more shops. Public transport is cheap and frequent. We caught the bus back from Funchal (â¬3) along the coast road via Gaula and Canico - very interesting. Entertainment is nothing special e.g. local youth dance troupe, Parrot show, modern jazz trio, Folk night, Lounge crooner. TA No 1 Restaurant on Madeira is in Santa Cruz = Taberna Petisco, just a 5 minute stroll. Try it. At under Â£400 pp, this holiday was a bargain.More
Excellent short break. A very clean and friendly hotel. Edward in the bar was outstanding he was always gave friendly warm & professional service at the bar. Likewise Daniel in the restaurant excellent. We did have a little problem with our room, faulty hot water supply, which the receptions ,(didn't get her name) sorted out by moving us to a lovely room over looking the pool :-). Over all I we had a wonderful stay perhaps one of the best hotels we have ever stayed in. We would highly recommend the Vila GaleMore
Upgrade from apartment
When we arrived at our apartment we were informed that we had been over booked and we were being upgraded to this hotel bed and breakfast at no extra cost. This was a great deal, the only problem was that Santa Cruz was not very busy, and not a lot of choice for eating out. We ate at the hotel at a small charge for a buffet style meal.More
George E, 186518
Lovely hotel,but given that there is next to nothing around about the hotel,the management need to do more for their guests.we were there last week,06/13 th 03/17.no kids in hotel at all.first nights entertainment?A parrot show.food was repetitive,and certainly not geared towards a British guest.if they can cater for an influx of polish guests,i.e.,pickle in everything,then they can do better for the rest of the guests.not everyone likes their food flavoured with garlic,etc.a la carts dining was disgraceful.soup was like dishwater,steaks,ordered well done,had blood oozing from them,even after getting them cooked longer.so bad,we upped and left.pool area was nice,but shocked that workers were using buffing machines with chemical cleaning substances,either mild acid Or very strong bleach while guests were using the pools.could be a top hotel,but needs improvement.shuttle bus service to Funchal(much nicer,busier place)was excellent though.very polite,friendly driver.reception staff same.would i go back?No.More
Hotel feels like a 5* but area around feels abandoned
The hotel can be seen on the decent from the plane when landing and doesn't take long to get there at all. On first impressions the hotel is very modern, clean and spacious, as we went out of season in early April it wasn't busy either. The pool is huge however in April was very very cold but could imagine it being beautiful in the summer. Didn't go to the beach at all really as was rocky. The highlight for us was the free indoor heated pool, sauna and Jacuzzi which we spent most of our time. The food was beautiful cannot fault. Only negative would be of the area around the hotel - not sure if its because we went out of season or not, but there was not much to walk to apart from a shopping centre that had a fair few empty shops. We did an island tour trip up the mountains and got told on our last day about a bus stop which we would have explored.More
Emma M, 186338
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Items marked with * incur extra charges which are payable locally