This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
TripAdvisor Traveller Rating
Based On 482 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Snacks and ice-cream 10.30-18.00.
Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, roman bath and Jacuzzi®.
For breakfast, lunch and dinner with either a buffet or set-menu.
Rooms ► View all
Twin room sleeps up to 3 - can be sold as a single. With twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
twin room with sea view
Twin room with sea view sleeps up to 3 with twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
TripAdvisor Traveller Reviews Show more reviews »
Wonderful hotel in a supurb location, Santa Cruz is a small town with a lovely atmosphere. The hotel was spotlessly clean and the staff were lovely, nothing was too much trouble. We upgraded to a sea view so glad we did. The food was excellent. The hotel was quiet during our stay just before Christmas and we were Lucky enough to have the A la carte menu for most meals which was fantastic. We chose the all inclusive option and we were not disapointed. A free shuttle bus runs to Funchal daily, book it so not to be disapointed.More
Sallyb520, Harrogate, United Kingdom
Fine but not exceptional
I spent a good week in this hotel with a friend, as a base for exploring the island and some walking tours. The room had a good size, excellent view from the seaside balcony. Bed, mattress, pillow were all of all good quality - we slept very well. WLAN was weak and unreliable in our room but decent in the public areas. The video on demand service did not work and could not be fixed during our stay. Having booked with breakfast only, we had to explore the restaurants in sleepy Santa Cruz which gets repetitive very quickly. Breakfast itself was fine, offering a large choice of decent quality options. A bit bland maybe. During our stay in late December the large outdoor pool was freezing since it is not heated. A real pity. Decent gym facilities. Staff at the reception desk was helpful and friendly. We booked a car through them for the week to get around and the organisational side worked very smoothly. A lot has been written here about the vicinity of the airport. We could actually see the end of the runway from our balcony, several hundreds of metres away. Noise was quite bearable and did not bother us, maybe with the exception of Saturday evening which is obviously a busy time for tourist flights.More
Beautiful hotel located near the sea and 5 minutes from the airport. In fact, the airport is so close that you can see the planes landing. But this doesn't affect the quality of your sleep. Lovely choice of dishes at breakfast with fresh fruits, hot meals and pastries. As an improvement we would recommend to put a little cooler with water in the gym and spa area because during hot weather this could be an issue. Very helpful staff. We were pleased with the service and would recommend this hotel.More
OlgaRoz, Vyborg, Russia
Could not ask for anything better
Weather just right at 15-18 degrees. No rain and lots of sun. The Hotel was excellent and the staff could not do enough for us. Luckily we went in Carnival week both in Funchal and Santa Cruz. Great fun and easy to get a good view. Car hire good but need to have a good engine size if you want to see all the Island. Lovely walking and plenty of sites to see, places to visit and local food to eat.More
Great food, views ......but.....
We stayed at this hotel as a couple. We had a room on the first floor in the corner and had a great view of the sea. The room was spacious and modern, we did however have a few issues with the fittings in the room, for the first two days the only programs we could find on the TV were German and there were bits of skirting missing in the bathroom together with a broken bin and enormous amounts of dust on the exposed pipes in the bathroom. We would also not describe our welcome at the hotel as particularly friendly and we have never been to a hotel where absolutely no information is given about the local area or services the hotel offers, for the reception staff everything felt like it was too much effort, they didn't even know what time breakfast at their own hotel was. On the other hand the staff in the restaurant were very friendly and polite,its a shame that can't be said about the other guests who appeared to be of eastern European origin.Throughout every meal we had at the hotel we were stared at and made to feel uncomfortable by other guests- this was obviously because we are a mixed race couple. The only thing which got us back to the restaurant was the food-it was one of the best food offerings we have seen from any hotel, freshly cooked meat every day and champagne for breakfast. One of the main downsides about the hotel is the location. Santa Cruz is great if you want to spend most of your time in the hotel with occasional short walks into the pretty village, but not if you like going to see the island. All tours, cruises, boat trips and attractions are in the main city Funchal which is around a 45 min bus ride, you have to take the public bus(â¬6 return)the stop is around 200m away as the hotel bus only leaves a few times a day and conveniently after all tours have left Funchal. All in all we wouldn't have chosen this location if we would have known how many times we would have to catch the bus!. Other downsides to the hotel are if you have to leave early in the morning and therefore miss your prepaid breakfast the hotel will not make you food to take with you unless you spend even more money and order the room service....not even a piece of bread shockingly. The hotel will also not loan you an iron. You have to purchase the 'ironing service' The hotel will not let you stop in your room longer than the checkout time, and if you ask to stay longer they will tell you random amounts of money they require in order for you to do so even if the hotel is empty. On looking at our above points I'm sure you will see a theme occurring.More
Noodle1990, Birmingham, United Kingdom
Things To Do► View all
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