Vila Gale Santa Cruz

This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.

This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.

Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.

TripAdvisor rating

Based on 444 reviews

  • Official Rating
  • 1Building
  • 6Floors
  • 262Rooms
  • 4Lifts

All Inclusive - Here's what you get


Buffet meals. Snacks and ice-cream 10.30-18.00.


Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Large pool with swimming lanes, sunbeds and parasols around the edges.


Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, roman bath and Jacuzzi®.

Buffet restaurant

For breakfast, lunch and dinner with either a buffet or set-menu.

Rooms ► View all

twin room with sea view

Twin room with sea view sleeps up to 3 with twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.

twin room

Twin room sleeps up to 3 in twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.

TripAdvisor Reviews Show more reviews »

Lucky me

Due to bad weather, no flights out of Madeira meant an extra night and Jet2 very kindly provided accommodation here overnight. This was a lovely bonus - lovely room, excellent staff and good buffet dinner and breakfast. The sound of waves crashing on the shore was lovely but realise that usually the over riding sound would be planes taking off and landing as the end of the runway is unbelievably close so remember to pack ear plugs. The hotel had suddenly to deal with an extra 400 guests overnight at short notice and they did it magnificently. I'd have had no complaints even if I'd been paying. Santa Cruz is quite a sweet little town but it is suffering from downturn in the economy so there are a number of empty shops. Fish market still very active though.More

Gypsy008, Dorset, United Kingdom

Excellent hotel

Have just returned from a week in Santa Cruz staying at the villa gale hotel. Very impressed with the hotel. The rooms are lovely and spotlessly clean, maid service everyday. The reception is impressive and receptionists can't do enough for you. We asked them the name of a restaurant we had heard about. The receptionist didn't know and spent quite some time googling and asking other staff but no one knew. Not deterred the receptionist asked us to return in a couple of hours, and he had the name of the restaurant booked us a table and a taxi. The restaurant is clean and well tended to by friendly waiting staff. The food is of good quality. We had a complimentary evening in the a la carte restaurant and we were suspicious they may serve you from the buffet. Not at all, we would have paid good money for that. The bar staff were lovely and the all inclusive drinks were good quality. The evening entertainment was of variable standard and on the evening of the parrot show the entertainer took one look at the size of the audience and refused to put on a show because he thought he wouldn't sell enough photos. The pool area was absolutely stunning, and if too cold there was the indoor pool with jacuzzi and sauna, and I spent a lovely relaxing morning there one day when it was raining. The hotel runs a courtesy bus to Funchal but remember to book it if you know when you'll need it as seats are limited. The last courtesy bus to return from Funchal is 5.30. However the service bus is cheap, a taxi costs between 30 and 35 euros. I could go on and on about the merits of this hotel, but just to say I have had a lovely holiday and would definitely stay there again.More

diane f, Doncaster, United Kingdom

Comfortable, quiet place with an excellent service and food

Resort for the adults seeking comfortable and quiet relaxation. One of the few Madeeira resorts offering full all inclusive option ( in many others there is soft all inclusive only).Great buffet menu with fresh seefood served everyday ( fantasic shrimps and salmon). You can book the thematic dinner as a part of all inclusive, but hurry up to book just upon arrival due to limited places. I recommend the indoor jacuzi and swimming pool as the water in outdoor pool is rather cold. Not so many animations, just few children around and chillout music at the pool helps to relax fully. Staff is very friendly and quick and professional. Enjoy!More

Beata T, Warsaw, Poland

9th visit...

9th visit at this piece of heaven before heading to Lisbon. Welcomed by José, pleasent as usual and very cheerfull. Room very nice with seaview and special touch with water and fruit as hotel courtesy. Now the hotel is advertising coffee and tea facilities on request,another nice touch! Spent part of the afternoon on the indoor pool, a real plus! We booked half board and buffet was very good and tasty such as breakfast. My regards to all restaurant staff and Cátia at reception as well for Luís on the animation team. Cant wait for visit nr 10!More

MadeiraIsland, Funchal, Portugal

Fabulous !!

This was our second visit to vila gale stayed sep 2013 for one week this sep stayed for 10 days, all inclusive. We were not disappointed to have chosen the same hotel, fantastic staff always ready to accommodate every request, thank you Joana,was nice to be checked in by you again. Hotel is still as spotless as before so clean. Restaurant is still bright clean and the staff work so hard, thanks go to Edgar and Donzio who always kept our glasses refilled and always had a smile and quick chat before rushing to the next diners food was fresh and well presented and lots of choice. Bar staff Duarte and Emmanuel in the blues n soul bar always greeted you with a smile and was so efficient , even getting to know what drinks we wanted. Snack bar Louisa so friendly. Enjoyed the spa again fantastic idea not to charge a daily rate like last year. Made full use when it became a tad cloudy late afternoon. We paid the supplement of a sea view room 3018 and was not disappointed , great view lovely to hear the sea lapping last thing at night and first thing in the morning. Housekeeping was very good clean towels and linen bathroom always had been cleaned to a high standard. Now for the entertainment, last year only had the parrot show and Madeiran dancers, this year we were to be entertained by the fabulous duo Leuis😘 and Marcio😘 Always trying to engage guests to join them without being pushy, in games pool,darts,boules,exercise / aqua aerobics ( I joined in and had a fantastic time 😀 ) also entertained us in the evenings with karaoke or they use to sing, we use to have a dance and thoroughly enjoyed our evenings. We so hope they are there next year when we will return with friends. The comments on here that are negative should have joined in and perhaps they would have enjoyed the entertainment . All in all another fabulous stay at vila gale. A week home now and miss the ☀️☀️And miss the staff. Thank you again vila gale for a wonderful holiday . Val & Dave FlemingMore


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