Vila Gale Santa Cruz

This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.

This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.

Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.

TripAdvisor Traveller Rating

Based On 819 reviews

  • Official Rating
  • 1Building
  • 6Floors
  • 262Rooms
  • 4Lifts

All Inclusive - Here's what you get

Food

Buffet meals. Snacks and ice-cream 10.30-18.00.

Drink

Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Large pool with swimming lanes, sunbeds and parasols around the edges.

Spa*

Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, sauna and Jacuzzi®.

Buffet restaurant

For breakfast, lunch and dinner with either a buffet or set-menu.

Rooms ► View all

twin room with sea view and balcony

The décor in this twin room is bright and cheerful with smart, comfortable furnishings. You'll have a balcony and sea view too, providing that bit of outside space. There's air-conditioning and free Wi-Fi available and you can also request a minibar*.

twin room with balcony

This inviting and comfortable twin is a great base from which to explore your local area. It's fully air-conditioned with access to free Wi-Fi in the room. There's also a minibar* on request, direct dial telephone and a hairdryer. If you like to be outside there's also a balcony.

TripAdvisor Traveller Reviews Show more reviews »

Great stay, great location & great service from fantastic staff.

Stayed for 2 weeks in July 2016, this was my first time at this hotel. Location - Really good location, near to airport and local village. Hotel - Hotel was very clean and well serviced by the staff. Large pool outside with another smaller inside, beside steam room & sauna. Well equipped gym. Nice quiet reception area with well stocked library for holiday reads. Large main buffet style restaurant on ground floor along side smaller A la Carte restaurant. All areas of hotel very clean and well appointed. Restaurants - Good varied food in both, buffet was well stocked for breakfast, lunch and dinner with plenty to choose from. Omelette bar in morning, hot meat/fish section at other times. Always excellent cold meat and salad choices. Bars - Couple of bars on ground floor, again very clean and staff always helpful. Staff - Fantastic, always happy to help and nothing appeared to be an issue. Could only be improved by more staff, at busy times they were run off feet. All were excellent however would highlight Bruno in the restauant, Luscia in the day bar and Marco in restaurant/bar, all very friendly, efficient and professional. A credit. Extras - Free daily shuttle to Funchal, need to book early as very popular. Would recommend this hotel for a hassle free holiday with great staff and facilities.More

Clyde S, 186537

Great family holiday

Stayed 18th July great hotel nice size rooms very clean restaurant good choice every day staff work very hard evening entertainment not good only one bar so had to que meet some great people Lisa rob ann Matthew rick and Maggie cheers.More

antmcint, 186220

Not bad but not fantastic

Got back in July took parents with us who are at retirement stage . Transfer very short 10 mins very close to airport . Location nice if you don't mind the landing airplanes , we dint it was good fun watching them come in . Straight to the facts . PROS 1. clean modern hotel 2. nice location mixed with locals right in the middle of a town . 3. good chamber maid service 4. great central location for exploring island 5 great weather 6. short transfer 7. friendly local people 8. very clean island and hotel . CONS 1. food selection okay but replenishment very slow , not enough staff . 2. drinks selection all inclusive very basic , local brands not that good stopped drinking the pretend spirits on the second day all tasted the same not that nice really . so no branded spirits , no baileys , only a cocktail of the day which was made from local spirits , 3. Bar staff were very rude and more interested in watching the football , there was a group of 5 of us 3 oaps and my wife and i ,on the 4th night me and my wife ordered 5 drinks and we got asked are these all for all inclusive people or are you trying to get people free drinks !!! what an insult they new who we were and we were with our family, we had even tipped them over 50 euros during the week this issue needs sorting ASAP !!!!!! Would we stay again ...... probably not at this hotel but island is amazing a must go destination .More

ANDREW B,

Genuine review

Where do I start , the hotel is clean and well kept , the food is of a good standard , now truthfully the wifi only works in certain areas and didn't work in our room or balcony , works in reception and some parts of the pool area , the staff are far too busy to be friendly , I felt a burden not a guest , now for all you big drinkers , forget it , beer is ok , cocktails are ones for the day , some indescribable concoction even the staff when asked don't know what it is ???? Yes you can have any cocktail you want but I had 2 mojitos at 13 euros a round and were made with normal Bacardi lol lol absolute joke , also at any given time only 1 bar is open with usually 1 member of staff ????? Yes and they say it's 4 star ?????? Lol lol , nearly forgot 250 round the pool and only 40 umbrellas as they say YOU DO THE MATHS , I make it 1 umbrella to 6.5 people and most of them are broken !!!!! Madeira as an island is stunning and usually very windy More

lambsspiced, 186334

Really nice stay

We booked this place through a travel company and it was our first time in Madeira. The room was pleasent and overlooking the sea. We asked for and had a bed for our young daughter in the room. The swimming pool was a good size and yes, Sunloungers being reserved was a bit of an issue but that happens everywhere, interesting was that it seemed to be the Brits and the Poles doing it. The food was nice, a good choice of salads and fish as well as traditional red meats. There was a bit of a queue into the restaurant at peak times but we never waited longer than 10 minutes. The staff were very friendly and worked very hard in the Restaurant and the Bar, nothing seemed too much trouble. Wifi was available and sometimes difficult but when everyone has a smartphone and is downloading God knows what, you'd expect the service to be overwhelmed. (Thought the idea of a holiday was to get away from things) The hotel operated a free shuttle service to Funchal, it has to be prebooked but worked well. The downside is that the Hotel is next to the flight path for aircraft landing at the airport. We did not find the noise intrusive and the room was well enough insulated for us not to hear a thing. This though may bother some but for us was not really an irritation. Overall we enjoyed our stay, we had everything we expected, the staff were very good and the location, next to the sea was good. We would consider staying again.More

Richard B, 504022

See all 819 reviews »

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Vila Gale Santa Cruz
Rated: 4.0 /5 based on 819 customer reviews
from £ 378.65