This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
TripAdvisor Traveller Rating
Based On 506 reviews
Buffet meals. Snacks and ice-cream 10.30-18.00.
Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.
All are included except where indicated.
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, roman bath and Jacuzzi®.
For breakfast, lunch and dinner with either a buffet or set-menu.
Twin room sleeps up to 3 - can be sold as a single. With twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
Twin room with sea view sleeps up to 3 with twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
Just arrived back from a weeks all-inclusive stay here, what a great hotel! Very modern and absolutely spotless! It's very close to the airport so no long transfer times and the airport isn't so busy, so that the planes aren't a disturbance, on the contrary,I found it quite entertaining. I can't praise the staff highly enough, they're a really great bunch, all very friendly and helpful, nothing was too much trouble. Free Wi-Fi is available with good signal strength in the public areas, though the room we were in could do with a signal boost as we could only get it right next to the door! We were there out of the main season so Santa Cruz itself was pretty quiet, it may well be a busier spot in the summer, so when we were there there wasn't really any kind of 'buzz' about the town. The food at here is lovely, plenty of choice and variety, there were a couple of times it could have done with being a touch hotter, but it is a buffet so that's to be expected to some degree, but it really wasn't an issue. The Hotel provides a free courtesy bus to/from Funchal a number of times during the day which you need to book at reception. We used this on about four days of our weeks stay. It's a really good service and is only about 20 minutes each way. We just wished they provided an evening service, it would have been nice to have had an eveing in Funchal without having to get a Taxi or wondering where to catch the public bus from to get back. Perhaps a thought for the future? It would be a useful addition even if they made an evening service available for a fee. The only negative comment I would make, and this could well be because it was out of season, was that the Bar 'Soul & Blues' really had no atmosphere, any background music was too quiet and very like music you'd expect in a lift! as the week went on the Hotel seemed to get a bit busier and that helped. The 'Live music' offering was all ballads - nothing to get your feet tapping! This is when a bus into Funchal would have been handy. Put that aside though as it's minor detail. This really is a great hotel. Would I stay there again? Absolutely . . . . . . I wish I was going back tomorrow. Would I reccomend this Hotel to others? . . . .Without hestaition!More
Barnes1968, Hartlepool, United Kingdom
Visited this hotel on my recent trip to Madeira.Like going to Santa Cruz a lovely spot on a trip from Funchal.Hotel very good staff fine faciliites fine food drinks etc are good.Santa Cruz bit remote for me but still a lovelyspot. Prefer Funchal and The Cliff Bay where i allways stay but this is a fine hotel.More
bob4434, Glasgow, United Kingdom
A very well-run hotel with consistently good service in all areas. Nice rooms, good food, and excellent indoor pool and spa facilities including an indoor pool that (unusually in my recent experience) is actually warm enough to use. Add to this a very nice Jacuzzi, steam rooms, sauna and gym. Food was good quality buffet, with all items replenished regularly, and tables cleared promptly. The restaurant manager (Bruno) does a fine job. Definitely a very nice hotel, within walking distance of the small village centre and only 3 minutes drive from the airport. Highly recommended.More
Golfingtravellers, Basingstoke, United Kingdom
All Vila gale hotels seem to be the same and probably are, however the staff and feeling you get can only be described as friendly. The hotel has everything you could want for your stay. We were very happy and surprised to learn that they also provide free transport t and from Funchal ! AND the 2 nearest bars to the hotel are well worth the visit if you like to mix with the locals.More
Neil P, Coimbra, Portugal
We stayed for one week in February to celebrate my wife's 50th birthday, and were really sad to leave at the end of the week because we'd had such a lovely time. One very good thing is that most of the things you needed everyday - pool, bar, dining room - are on the same floor. The spa area, free to all-inclusive guests, has a lovely warm heated pool, Jacuzzi, steam room and sauna. Good sized bedroom, kettle provided free of charge by reception on request. Very smart reception area, staff in bar, dining room and reception all speak good English and are all friendly. Food in the restaurant is the best we've had on an all-inclusive - several choices + freshly grilled steaks & chicken etc each day, and you get one meal in the a la carte restaurant to the side of the main restaurant included in your stay. Entertainment every night, including bird shows, singers and karaoke, all very enjoyable. Courtesy bus to Funchal 3 times a day. Beachfront location with small town of Santa Cruz a few steps away - unlike some holiday locations, no-one pesters you for timeshare or anything like that, you will feel very safe. Very near the airport, but not many flights so you won't be bugged by noise you'll just see a few planes coming in to land from time to time. Book the airport transfer back on your way home, only 6 Euros so cheaper than a taxi. We'd love to stay there again!More
MedwayBill, Gillingham, United Kingdom
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