Vila Gale Santa Cruz

This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.

This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.

Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.

TripAdvisor Traveller Rating

Based On 493 reviews

  • Official Rating
  • 1Building
  • 6Floors
  • 262Rooms
  • 4Lifts

All Inclusive - Here's what you get

Food

Buffet meals. Snacks and ice-cream 10.30-18.00.

Drink

Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.

Sports and Activities

All are included except where indicated.

Read more about the facilities »

Facilities► View all

Outdoor pool

Large pool with swimming lanes, sunbeds and parasols around the edges.

Spa*

Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, roman bath and Jacuzzi®.

Buffet restaurant

For breakfast, lunch and dinner with either a buffet or set-menu.

Rooms ► View all

twin room

Twin room sleeps up to 3 - can be sold as a single. With twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.

twin room with sea view

Twin room with sea view sleeps up to 3 with twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.

TripAdvisor Traveller Reviews Show more reviews »

Beautiful hotel, friendly staff, excellent all-inclusive

We stayed for one week in February to celebrate my wife's 50th birthday, and were really sad to leave at the end of the week because we'd had such a lovely time. One very good thing is that most of the things you needed everyday - pool, bar, dining room - are on the same floor. The spa area, free to all-inclusive guests, has a lovely warm heated pool, Jacuzzi, steam room and sauna. Good sized bedroom, kettle provided free of charge by reception on request. Very smart reception area, staff in bar, dining room and reception all speak good English and are all friendly. Food in the restaurant is the best we've had on an all-inclusive - several choices + freshly grilled steaks & chicken etc each day, and you get one meal in the a la carte restaurant to the side of the main restaurant included in your stay. Entertainment every night, including bird shows, singers and karaoke, all very enjoyable. Courtesy bus to Funchal 3 times a day. Beachfront location with small town of Santa Cruz a few steps away - unlike some holiday locations, no-one pesters you for timeshare or anything like that, you will feel very safe. Very near the airport, but not many flights so you won't be bugged by noise you'll just see a few planes coming in to land from time to time. Book the airport transfer back on your way home, only 6 Euros so cheaper than a taxi. We'd love to stay there again!More

MedwayBill, Gillingham, United Kingdom

Very average

Pleasant modern hotel, very clean in all areas. Rooms spacious and clean. Unfortunately our check in was impersonal, and with staff with very limited English. The room was not ready on our arrival, and no information was given with regard to the all inclusive facilities. The shuttle bus was neither offered or explained. Not impressed with the plastic wristband method of all inclusive, surely a credit card method would be more suitable for adults, immediately felt we were in a holiday camp. Very unimpressed with the food choices, mostly luke warm and overcooked, with strange options. Overall quite underwhelmed, and disappointed.More

ExeterDevonlass, exeter

Not disappointed

We stayed at the this hotel for the second time this February. Last time was five years ago. A number of people have commented that the breakfast buffet seemed to be somewhat “same-ish,” so I will mention this aspect first. This hotel puts out for breakfast just about as many choices as you could imagine a breakfast could have. From the traditional “English” cooked items, through various breads, rolls, pastries, croissants, cake, jams & marmalades, to cold cuts & cheeses, fresh raw vegetables, fresh fruit, fruit salads, yoghurts plain & flavoured, juices, water still & sparkling, endless tea varieties, coffee and so on. The fact that every possible item is there every morning must be the reason it seems “same-ish” to some people. I can only say that anyone with even a little creativity can construct a different breakfast every day from this vast array. In short, the breakfasts are brilliant. We had a half-board deal, so we ate every evening in the hotel too. The dinners were excellent, with plenty of choice & variety, everything fresh and well prepared. No complaints at all, except for the danger of putting on a lot of weight. Drinks prices in the restaurant were very reasonable & the wine was good. The room was sufficiently big, clean, modern and comfortable, with a nice balcony. It was quiet at night, so good quality sleep was assured. Some people have mentioned problems with unhelpful staff. Our experience was the opposite. Everyone was cheerful and helpful, with a good standard of English/German language evident. The restaurant staff were efficient & very hard-working, but always cheerful & friendly. A word on car parking: we were mostly able to park our rental car in the free parking space behind the hotel, but on a couple of occasions that was full so we put it in the underground car park, at a cost of €7.50 for 24 hours. The wi-fi in the bedroom areas is still weak & unreliable, but in the reception area it’s fine. All in all, this was an excellent stay in an attractive and well-run hotel.More

happy-reise, Ratingen, Germany

Great staff, amazing food, brilliant facilities!

Couldn't fault this hotel. My dad booked it as a surprise holiday for a week. The rooms are spacious with breathtaking views of the sea and planes taking off & landing at the airport. The hotel is clean with friendly staff. The facilities are great with free WIFI throughout the hotel. The spa is complete with sauna jacuzzi swimming pool sun beds showers and treatments available. The downstairs bar always has entertainment on a night aswell as a barman to wait on you. And lastly, the food - well I haven't been to a hotel yet where the food is as good. The breakfast, lunch & evening buffet is faultless, fresh food and also very yummy food! If I had to fault one thing it would be location. It's around 20minute car drive from Funchal (45mins on bus). We rented a car so it's easy to get to and from Funchal but to be honest we've say a lot more of Madeira than we would of otherwise. Overall the Hotel gets a 10* from me!More

Jodie H, Stourbridge, United Kingdom

Brilliant hotel

We stayed at this hotel for 5 days last week(16-20.02).the room was absolutely spotless and the food was amazing .the personal of the hotel is extremely nice and friendly and nothing seems to be too much trouble . We had a free shuttle from the hotel to Funchal ( brilliant idea). The whole island is extremely beautiful and our only regret was not having enough time to visit all . I highly recommend the hotel and Madeira as well,wonderful experience.More

Liana B, Lincoln, United Kingdom

See all 493 reviews »

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