This hotel has a beachfront spot near Santa Cruz. And you’re only a short drive from the capital, Funchal.
This hotel opened in 2006. The contemporary décor incorporates lots of leather sofas and arty photography. And outside there’s a gigantic Olympic-sized pool with its own little café.
Nearby there’s a pebble beach, a little harbour and a quaint little town. It’s also about half an hour from the island capital, Funchal – there’s a free shuttle bus that gets you there.
Based on 447 reviews
- Official Rating
All Inclusive - Here's what you get
Buffet meals. Snacks and ice-cream 10.30-18.00.
Local alcoholic and non-alcoholic drinks including house wine, draught beer, cocktail of the day, Madeira wine, mineral water, soft drinks, tea and coffee 10.30-23.00.
Sports and Activities
All are included except where indicated.
Facilities► View all
Large pool with swimming lanes, sunbeds and parasols around the edges.
Open Monday to Friday and 9am to 9pm at the weekend. Facilities include Turkish bath, roman bath and Jacuzzi®.
For breakfast, lunch and dinner with either a buffet or set-menu.
Rooms ► View all
twin room with sea view
Twin room with sea view sleeps up to 3 with twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
Twin room sleeps up to 3 in twin beds and a camp-bed or similar with maid service daily, linen changed twice weekly and towels changed 3 times a week. Minibar is chargeable.
TripAdvisor Reviews Show more reviews »
What a bonus !
On the day we were due to return home our flight was cancelled due to high winds at the airport. We were bussed here courtesy of Jet2. Having been staying at the Casino Park Hotel in Funchal I thought we were going to have lower standards in the Vila Gale, but no, not a bit of it. This hotel matched the Casino Park in almost every aspect. Our room was nearly identical and the food and staff were just great. To say 400 people dropped in out of the blue, congratulations must go to all the restaurant staff who coped magnificently both at dinner and breakfast the following morning. The facilities here are good with the hotel being on the edge of the sea (lashing over the promenade when we stayed !) with a very short walk to the small harbour and the village of Santa Cruz. I suppose the only downside is the distance into Funchal if you want to go shopping and the fact that the hotel is at the end of the airport runway, although to be fair the noise of the aircraft taking off wasn't intrusive and if they take off in the other direction, which they seem to do mainly, you wouldn't hear anything at all. Anyway, thank you to all the staff at the Vila Gale for making the end of my holiday just great ! (oh, and Jet2 for paying for it !!!)More
Very good hotel, prefer the sea view rooms
Like the majority of Vila Gale's It's an excellent place with very good facilities and a very nice staff. It's located near the airport but don't have problems with the noise. In fact it's very nice to see the planes coming while you're relaxing at the pool. Parking is free in a small park just behind the hotel, in May I don't have much problems to park, but if you dont have place there you always have the hotel park. I recommend the sea/pool view rooms. More
Due to bad weather, no flights out of Madeira meant an extra night and Jet2 very kindly provided accommodation here overnight. This was a lovely bonus - lovely room, excellent staff and good buffet dinner and breakfast. The sound of waves crashing on the shore was lovely but realise that usually the over riding sound would be planes taking off and landing as the end of the runway is unbelievably close so remember to pack ear plugs. The hotel had suddenly to deal with an extra 400 guests overnight at short notice and they did it magnificently. I'd have had no complaints even if I'd been paying. Santa Cruz is quite a sweet little town but it is suffering from downturn in the economy so there are a number of empty shops. Fish market still very active though.More
Gypsy008, Dorset, United Kingdom
Have just returned from a week in Santa Cruz staying at the villa gale hotel. Very impressed with the hotel. The rooms are lovely and spotlessly clean, maid service everyday. The reception is impressive and receptionists can't do enough for you. We asked them the name of a restaurant we had heard about. The receptionist didn't know and spent quite some time googling and asking other staff but no one knew. Not deterred the receptionist asked us to return in a couple of hours, and he had the name of the restaurant booked us a table and a taxi. The restaurant is clean and well tended to by friendly waiting staff. The food is of good quality. We had a complimentary evening in the a la carte restaurant and we were suspicious they may serve you from the buffet. Not at all, we would have paid good money for that. The bar staff were lovely and the all inclusive drinks were good quality. The evening entertainment was of variable standard and on the evening of the parrot show the entertainer took one look at the size of the audience and refused to put on a show because he thought he wouldn't sell enough photos. The pool area was absolutely stunning, and if too cold there was the indoor pool with jacuzzi and sauna, and I spent a lovely relaxing morning there one day when it was raining. The hotel runs a courtesy bus to Funchal but remember to book it if you know when you'll need it as seats are limited. The last courtesy bus to return from Funchal is 5.30. However the service bus is cheap, a taxi costs between 30 and 35 euros. I could go on and on about the merits of this hotel, but just to say I have had a lovely holiday and would definitely stay there again.More
diane f, Doncaster, United Kingdom
Comfortable, quiet place with an excellent service and food
Resort for the adults seeking comfortable and quiet relaxation. One of the few Madeeira resorts offering full all inclusive option ( in many others there is soft all inclusive only).Great buffet menu with fresh seefood served everyday ( fantasic shrimps and salmon). You can book the thematic dinner as a part of all inclusive, but hurry up to book just upon arrival due to limited places. I recommend the indoor jacuzi and swimming pool as the water in outdoor pool is rather cold. Not so many animations, just few children around and chillout music at the pool helps to relax fully. Staff is very friendly and quick and professional. Enjoy!More
Beata T, Warsaw, Poland
Things To Do► View all
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