Labranda Aloe Club

We arrived for our first stay in fueteventura on the 9th of Jan 2019. Good points: Quick pick up from the airport Tui Staff very efficient. Had a small mini bus. Approx 30 mins from airport perfect ! The hotel has a beautiful view over the national park, with an abundance of photography opportunities. Room was spacious Staff in the hotel were impeccable, very friendly, very helpful and full if correct information. Entertainment staff were good with children (we travelled with a teen) Nice 15 min walk into the main shopping area, very good variety of local and national brands. Further 10 min walk to the most beautiful marina. We are lunch a couple of times, very picturesque. The grand playa beach is accessible by the free shuttle bus that collects each morning at 9.45 and returns at 1. There is also a taxi rank there if you wish to stay longer. Taxis are very cheap. Approx €3.50 Felt very safe with our daughter, Weather was approx 22 each day. No rain or cloud. Negative: As an all inclusive you expect to arrive at your hotel and be shown to your room within the times goven8, we arrived at the hotel at 12.30 and even though early told our room won't be ready until 2pm. That's fine as it does state check in times, we went down for lunch and walked around. However when returning at 2 our room still hadn't been cleaned, appreciating that this is our first day and fast ending, another coach of check in guests arrived 2 hours after us and we were very disappointed their rooms were ready and they all checked in before us !!! Communication: I had sent approx 3 emails and 2 social media messages to the hotel weeks and then days prior to our arrival asking some basic questions and requesting information regarding upgrade as a surprise for my family. We had ZERO response. This is very poor for a result as should it have been for a more urgent requirement is,mobility issues I would feel left down. The Room. As mentioned was spacious but that's where it stopped. I've never been to an all Inclusive where you have pay to pay deposits on so many items and a room that's very poorly equipped. 1. € 10 for iron hire 2. € 10 each for the towels €30 3. € 10 safe hire 4. € 10 for a kettle Even though the room had a kitchen you get nothing. With 3 of us staying we were shocked we are only supplied with 2 x cups 2 x glasses No plates Cutlery etc We asked for these to be told we only give 2. Go to the restaurant and help yourself. Hmmm. Not the best. Food: This is a mixed review and although not entirely negative , I hope the management take into account. I am a vegetarian. Each day and sitting I was amused that the veggi options was simply the accompliments. There are copious meat and fish dishes but for fellow veggie friends. Expect Trays of simple veg Plain pasta And salad. Please consider making 1 x veggi recipied meal each time. We do actually eat better than rabbits !. Partner who is a complete carnivore loved the choices however it could be a bit hotter. Entertainment: Need an over haul Beer pong with 15 year olds isn't really canarian, more authentic, family orientated is good. The singer was good The young Entertainemnt team work hard, but have very little to support them. Kids club (can't comment as daughter is 13) but there were little provisions for teens. We enjoyed our stay but please consider that some families take all year to save for a holiday and €60 upfront may actually be 1 days accounted money.

One week holiday with hubby and MIL. Yes the rooms are a bit dated BUT do I spend my hols looking at the walls and furniture ? NO ! Food is varied and of a very good standard - loved the calamari and goat stew ! There are 3 themed nights ...Mexican, Asian and Canarian, all very good ! Full English breakfast with freshly made omelettes. Help yourself soft drinks and tea/coffee all day and help yourself alcohol at lunch and dinner plus pool bar and drinks bar for the rest of the time. I cannot fault the efficiency and friendliness of the staff in both reception and the restaurant and the whole structure was very clean. Rooms are spacious and TV had BBC 1, 2 and ITV if people need those . Taxi to port/town 3.85 Euros each way though it is actually quite walkable and nice shopping centre nearby. All in all extremely satisfied and have booked to go back there in October !