Aloft Palm Jumeirah

Unfortunately I just finished my stay at this hotel. We had sea view rooms and was the best choice, the view from room is amazing, even from the bed. Room is big and clear and the bed is very comfortable. You have iron and ironing board in the room, hairdryer, 2 bottles of water every day, tea and coffee. The beach is very close and you have a beach bar with free water and other drinks for buy. The beach bar is opens a bit late at 11-11:30 in the morning and is open until 6 p.m. Towels available free of charge at the beach and pool also. We had half board and you can choose every day if you want breakfast + lunch or breakfast +dinner. Very helpful if you want to visit the city. Breakfast is very good but the lunch and dinner don't have many choices. You have just water for lunch and dinner and fresh juice and water at breakfast . We use the shuttle some days to go at the Marina Mall, they have also shuttle for Jumeirah Beach, Atlantis Adventures, Mall of Emirates and Dubai Outlet Mall. The taxi have good prices and you find it very easy, in the front of the hotel or you can ask the reception. Thank to the staff for everything, I hope to come there again very soon

My fiancée, my baby son, and I stayed here for 7 nights, 8 full days. The check in was great and staff went above and beyond to make our stay memorable. We went to Dubai for my bday and they surprised me with a nice welcome gift and custom bday gift entrance. Overall, the location is ideal, price was great value and even greater now in the spring due to the COVID panic. We had a little issue regarding the taxi fares (more description below) but it was quickly resolved. Here is my summary of pros and cons: Pros 1) location and views- on the Palm Jumeirah island and only 250 meter walk from private beach. Also, there are free shuttles to the Atlantis, Dubai Mall, and other places so take advantage. Great views from the rooftop bar and by the pool 2) staff- they went above and beyond especially Ahmed Hosany, the night manager. He was genuinely helpful and gave great tips. He ensured that our rooms were thoroughly cleaned, offered the baby cot, and simply went above and beyond on other things. Thank you again! 3) food- there are 3 restaurants: Mexican restaurant on the rooftop, hotel buffet-style restaurant, and poolside restaurant on ground floor. The Mexican restaurant is BY FAR the best. Food is great and reasonably priced. They offer various specials each day for alcohol or for couples to take advantage of. The only negative is that it is open from 5pm-12am. The poolside restaurant is completely chill and great views. The hotel buffet has an amazing breakfast lineup and nice staff everywhere. The lunch buffet was not appealing and overpriced ($40/person) for the little options 4) housekeeping- very helpful and visit each room twice a day to make sure you have water, towels, etc. this was helpful and we avoided having to by water each day Cons 1) the only con I have is the taxi setup. I used taxi about 12-15 times and the first 5-6 times, we had a mix of standard taxi and private driver. This is when I realized that the hotel has its own dedicated partner company and they charge about 25-35% more than a normal company. I then made sure to inform the hotel that we want a normal taxi to avoid the surcharge yet they still called the private driver. I had to have a talk with the General manager, Mohammed, and he stated it would be resolved it by informing his staff of my issue. However, we still were arranged with a private taxi! I had to essentially negotiate myself with the different drivers and doormen that I would not pay the extra 30% and after a bit of haggle, they agreed. This was the only blemish in my stay so keep an eye out. Overall, I’ve been to about 4-5 Aloft’s globally and this was by far the best! Highly recommend!