The Avanti Resort

Had a great time in the resort. Pool was nice..employees were all nice and a great location. Rey helped us out upon check-in and was very friendly and helpful. The Icon Wheel is literally across the street and was cool and plenty restaurants to choose from.

I had been staying at a bunch of Resort since April 6th due to the coronavirus situation I was not able to move into a place so me and my kids just stayed at Avanti from April 6th until July 3rd when they kick me and my children out on the street when I first got there Mike was the overseer of a the front office Berry Sweet nice laid-back guy never had any problems then things start to change I was overcharged twice for my room and I paint my room everyday never late always on time then I will call them and ask them to come fix things they never want to come fix it in my room then this new I guess manager Bonita again I was overcharged twice for my room and one of the front desk workers fix the problem because I had been overcharged that's one problem so then there is a I guess he's manager of housekeeping his name is Luis very rude unprofessional person I've been there since April like I said once before all of a sudden now that Bonita is management I always clean my own room I don't bother anyone I stay to myself me and my two boys I work as a CNA Nurse and I pay my room on time so I get a knock on the door about three days ago now saying they doing a wellness check again I work overnight as a CNA at a nursing home so first thing in the morning I'm probably not going to be smiling but I was still polite as always he said that they needed to do a wellness check because I had the little black sign on my door do not disturb so if you have that on your door and they're not able to get in there and they do a wellness check fine so I was like if you want you could come in but like again I said I just went to the front office I paid for my room I'm fine and I step to the side inviting him into the room never heard anything about this situation or anything like that so one of my family members come to visit me yesterday he comes often to see us so he kind of familiar with the people that works there this same person Lewis always stares at him and other blacks that I see that are at the resort at if they are criminals so my cousin asked him was there a problem and had he did something to him I had just went to the office and pay for my room like I always do made it back to my room I was doing my hair I got a phone call on the hotel phone saying mrs. Curry I need you to come pick up your money and you can no longer extend your stay here I'm so confused because I'm not sure what what happened I'm in my room like what happened so I go to the office but Nita is very short with me then we go I asked well you know she's new let me speak to someone who's been here longer and know me you only was so rude didn't give me a chance I would never ever recommend anyone to stay here the way me and my kids were thrown out on the street the police called out people looking at me and my children getting throw out the property what's the most humiliating thing I could have ever went through it hurts me so bad I was never disrespectful because that's not how I was raised and that's not how I'm raising my little Kings so I'm going to always act accordingly because I have to show my kids the right way I also mention to yawning when I was talking to her trying to explain to her that this was the only place me and my children had prior to this I was walking out of the elevator when they put me upstairs someone had peed inside of the elevator and I slipped and fell great I am still having pains on my side from that but I said to Yoni I never tried to pursue it or anyting all I want is a place for me and my children to live a nice decent place yoni reply to me what does that have to do with the conversation that we're having right now but with the people that they have as the overhead inside of the office this property is going to go down I'm so hurt I just I wish there was something more I could do because the way I was treated but again I would never recommend anyone to stay here again so at this point if you are black or person of color do not go stay at this hotel cuz they're they're going to harass you