Landmar Costa Los Gigantes

We have stayed for a week in this hotel in the end of February. And here my review. Room. We had superior suite just for 2 of us, so it was perfect. 2 quite big rooms, bathroom and a huge terrace. There were 2 single beds, so for us as a couple it was not very nice. But what was even more irritating was that the beds were on wheels and even though you could put the break on, they were still moving! In a superior suite wheel beds???? The beds were though very comfortable, also the pillow. The living room had a sofa and one extra bed- not sure why we had it because we were only 2. There was also kettle, cups, tea, coffee. In the terrace there were 2 plastic chairs and a table, plus clothes dryer- convenient for beach towels and bathing suites. In the bathroom from cosmetics there was only simple soap, hanging liquid hand soap, hanging shampoo/shower gel. No conditioner or body lotion. I would say 4 star hotel should have it. I have read in one of the reviews that with the room comes bathrobes and nescafe coffee machine and we had none of it. So I asked at the reception and everything was brought to us the same day later. Later I have seen in the elevator that one can ask for bathrobes at the guest service so it might be that everyone can have them. Just ask! I can say it was very convenient to go to the pool in the bathrobe. And we even walked in them to the beach once (10 min walk). Staff. Not sure how to rate staff. Some where really nice and friendly and some were just neutral... cleaning was ok, but sometimes they were trying to enter around 9.... yes, we had no sign, but 9? And sometimes it was obvious that they didn’t vacuum - hair was lying around in the bathroom. We were there during sandstorm so the staff was a bit slow first, like they didn’t know what to do. There were sunbeds and tables a bit flying around and they started gathering them 2 hours later. Entertainment. Live music every day but the quality is low and all artists sing the same songs. It was nice that there was something, but ridiculous to hear “I just call to say I love you” 6 nights in a row) tried aquagym once but the girl was soo fast that it was ridiculous. Food. Low quality. I understand it is all inclusive but it is 4 star and TUI rates them even 4+. A lot was just tasteless. The only normal food was for breakfast in my opinion. And deserts at all meals were great, but you can’t eat just a desert, right? Even once there was champagne and salmon. For lunch and dinner, Many weird mixes of salads - like leftovers. All the time.they do have theme evenings but there were curry food on Mexican night - because it was leftover of Indian the day before. Some people mentioned there was plenty of seafood- where? Within a week there were shrimps and squids only once on oriental night, octopus salad(too salty) and that’s it. Yes there was fish every day but just a simple white fish. Considering that if you go to regular shop, you can find there huge section of fresh seafood (various sizes of shrimps, lobsters, squids, etc), that is ridiculous that a 4 star hotel could not provide it! We have been on Gran Canaria 2 years ago, also in 4 stars and there were shrimps and octopus every day. Meat in many cases was with lots of fat, so once you cut it off- not much left. But vegetables were cooked really nice- but I am not vegetarian;) snack bar was ok- fast food but you could get freshly grilled burger or chicken kebab or paella or hotdog, etc. A la carte is a joke) don’t waste your time there. We went for both Italian and grill. Italian: you choose starter, main, desert. For mains it was only pizza and pasta. If you want meat or salmon- you have to pay extra 12 per person for premium. We did and got beef sirloin. It had weird taste - like it was done in the oven and not on pan. Plus my boyfriends steak was well done instead of medium. You can also get there bottled wine for extra- we did that and got super nice Rjoha for 10€. All in all we spent there 34 euros. Not worth it. Grill night- you get 3 starters, plate of mixed meat and then desert. Meat dry and tasteless, again - was it grilled????? It had no taste of grill. We left without finishing meat and went to the main buffet. Drinks. Pool bar is serving slush cocktails- funny but tastes good. The alcohol is cheap local stuff- not surprise there. You can upgrade for 14 euros per person per day to get premium- we didn’t do it. Pools. The biggest advantage they have - they are all warm, I would say at least 26 degrees but even more. Very nice to swim. However after the sandstorm they were cleaning the pools in a weird way. They closed down 2 pools at the same time leaving only 1 left and still were cleaning one by one. So I don’t see the point to close down 2 at the same time. Beach is just 10 min walk down the hill- beautiful black beach. And we even swam there- it was not super cold. But beware that it is quite rough so swimming is very close to the shore. All in all, I would say it is not a 4 star hotel, and definitely not with + as TUI rates them. Yes it is the hotel for parents with kids mainly but it doesn’t mean that the quality can be so low.

My wife and I reserved a superior suite as part of a cruise and stay package with TUI. The suite overlooked the village down the hill and the bay below and was above our expectations. Scrupulously clean, modern, bright and stylish with a double balcony we really enjoyed our stay, even with the coronavirus, covid 19, causing havoc around the world. Confined to our room on our last full day, I could think of many worse places to while away the time until our flight home the following morning. Food was really good and there is lots to do for young families. Staff, apart from one grumpy, curt barman, were excellent, especially our room maid Ajaina and Vicky on reception. WE also witnessed some stunning sunsets from our balcony. When the pandemic is over we won't hesitate to re-visit this hotel.

My wife and I stayed at the Landmar hotel and found it a great hotel for a quick week in the sun , the staff were great and the food was first class .we had a great room near the main pool with lifts to all levels of the hotel its ideal for people with limited mobility suitable for families and couples alike , we will be returning here at the first available opportunity.