Hotel Villa Cortes

After the first few glorious days in our upgraded suite (room 210) the town literally shut down with all restaurants and shops shut, however staff managers, directors and even the owner (who flew in from Germany) made time to explain the situation face to face. Nothing was too much trouble, the director( Ricardo)was in his own time driving to the hospital to pick up medicines which were required...unbelievable. Although it was a stressful time trying to get the family home as our flights were cancelled for over a week they took the edge off it finding alternate options. Apart from things not under the hotels control they made the stay as comfortable as they could. Once things get back to normality I will be back to support the hotel and neighbouring restaurants / shops ...they will need it. All I can say is thank you

Amazing hotel would definitely stay here again, breakfast omelettes stunning, always got a sunbed, could do with a few more umbrellas, beach bar was brilliant and perfect for people watching. So sad that the place has to close due to Covid 19 but I'm sure they will be open again as soon as possible. Had a meal in the hotel on our last night due to covid 19 and wish we had tried it sooner it was outstanding. Will definitely be back when this virus has passed. Stayed in sir Anthony before but will be staying here in future. Thank you all for making our stay brilliant

Location is great; everything is near, but still quiet enough. Hotel interior was great, unique, luxorious and very interesting at a good way. Pool area was the best pool area we have been at. Staff was very kind. Breakfast was excellent and it included sparkling wine and Super tasty omelets made by your choise. During our stay, Spanish government set a prohibition for going out because of Corona. Hotel staff and management acted out finely, by making our stay as pleasant as possible; they offered us free water and a bottle of sparkling wine in every room. If ever coming back to Tenerife, will absolutely stay at this hotel again. Todella hieno Hotelli hyvällä sijainnilla. Kaikki hyvät ravintolat, palvelut ja ranta ihan vieressä. Siltikin alue oli meidän makuun riittävän rauhallinen, eikä huoneisiin kuulunut melua. Aamupala todella hyvä ja laaja, plussana skumppa ja mahtavat munakkaat omavalintaisilla täytteillä. 😋 Allasalue oli todella hieno ja koko hotelli erittäin uniikki, mielenkiintoinen kokonaisuus. Laatua kaipaavalle taattu. Huoneet siivottiin kahdesti päivässä. Meidän loma ajoittu ajalle, jolloin Espanjan viranomaiset asetti ulkonaliikkumiskiellon. Hotelli toimi tilanteessa esimerkillisesti ja yritti järjestää kaiken parhain päin. Kaikille tatjottiin huoneisiin ilmaista vettä, pullo kuohuvaa ja mansikoita.