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Reviews
Tripadvisor Traveller RatingBased on 958 Reviews
Traveller ReviewsRanked #80 of 409 hotels in Vienna
Traveller Rating
Excellent
492
Very Good
336
Average
81
Poor
31
Terrible
18
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
papakyoto said...
One bad service staff marred the whole experience
Travelled on 04/2024
Firstly, the rooms are spacious and the toilet is also very spacious, compared to other IBIS Hotels in Europe. So sleep was very comfortable. Location is of course the best if you want to be near to the train station, which is just a few minutes walk. I gave it 3 stars because one of the reception staff was not very helpful. She was unfriendly and refused to let us check in at 1pm, even though we were Accorplus Plati...
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Tadevos M said...
Good location and professional receptionists, but some drawbacks
Travelled on 04/2024
The location is very good because of its proximity to nearby train and subway station.
We had booked two connected rooms. Rooms were modern, but small. However, the room temperature was low since the management has chosen to save some money. There were no refrigerators in rooms, no security boxes and we were provided only one towel for face and body. Once the staff failed to clean one of the rooms and when we returne...
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Philip W said...
Excellent Hotel for a Budget Trip
Travelled on 04/2024
Stayed in this hotel for a 2 night visit to Vienna. Hotel is perfectly located next to the Hauptbahnhof allowing easy access to local areas. Check in was friendly and efficient. Room was a good size and offered a nice view of the surrounding area. Bathroom and shower were excellent. We didnt have the breakfast so cannot comment.
Overall, the stay was very good. If I could suggest improvements, a temperature contr...
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klaramaus24 said...
Affordable and comfortable
Travelled on 02/2024
Nice and cute.For a vacation trip we chose ibis Vienna Hauptbahnhof as our home base located near the Hauptbahnhof,which is by the way a small pulsating city heart.The accommodation is crafted extremely stylish.A large bed for a single person, warm space lights turn the apartment into a futuristic
fortress including all needed fits.Surpass friendly staff and moderate prices at 95 Euro per night conclude this perfec...
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Marios K said...
HORRIBLE EXPERIENCE!!!
Travelled on 12/2023
Horrible experience!! Had a confirmed booking and arrived at the hotel late in the night. Hotel gave our booking to someone else and no room for us to stay even though we had made a full payment!!
Receptionist was very rude and unsempathetic.
Found us a room somewhere else and demanded that we have to pay for ourselves 300 PER NIGHT(our whole budget for the trip)
Did not allow us to talk to the manager and no guaran...
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