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Reviews
Tripadvisor Traveller RatingBased on 809 Reviews
Traveller ReviewsRanked #38 of 75 hotels in Aix-en-Provence
Traveller Rating
Excellent
141
Very Good
368
Average
188
Poor
72
Terrible
40
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
610chiarah said...
Awful hotel
Travelled on 05/2024
The hotel is very run down. The air conditioning was not working but you could not open the windows at night because of the noise from the motorway running alongside. Also the music the hotel plays throughout the public areas goes on 24/7 With a speaker on the patio area below our room it meant that even with the window shut there was a constant bass beat we couldnt get away from. Despite requests to the hotel fro...
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Andrew Q said...
Needs Updating
Travelled on 10/2023
Room was small, carpet was dirty, old fixtures and fittings, needs refurbishment. Air conditioning was turned off so guests have no control. The hair dryer did not work and staff had to bring one. I expected better at a Novotel....
Heather C said...
Budget hotel, but fine stay
Travelled on 05/2023
The hotel is definitely on the older side. The bed was fine. It was an average stay.
One weird thing was there as no outlet on either side of the bed so it made charging a phone difficult. Was a bit odd.
We did get parking, which was nice. I did not have the breakfast. A bit far from downtown Provence....
J0lly_J0hn said...
Good budget hotel.
Travelled on 08/2023
A lovely find not far out from the centre of Aix En Provence. The reception is clean and welcoming, the reception staff are helpful and the bar is good.
Our room was budget style, but adequate. We found it difficult to regulate the temperature of the room . They provide tea and coffee making facilities, a safe, and a fridge.
The breakfast is much better than average and the serving staff work hard. The evening mea...
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KjElbul said...
Disappointing
Travelled on 09/2022
We were very disappointed with this hotel it is well overdue a refurbishment. The bedroom carpets are stained and grubby and not vacuumed once during our 7 night stay. The bed was comfortable and towels and sheets changed daily. There are tea and coffee facilities in the room, though the ingredients were not replenished adequately. It was evident that there were staff shortages but the staff there were friendly an...
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