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Reviews
Tripadvisor Traveller RatingBased on 1131 Reviews
Traveller ReviewsRanked #22 of 68 hotels in Avignon
Traveller Rating
Excellent
317
Very Good
432
Average
208
Poor
103
Terrible
71
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Companion553080 said...
Central hotel - but not a real 4 star
Travelled on 03/2024
Good location (but expensive parking in unsafe parking garage). Quality of furniture and breakfast does not match price. Terrible air quality in rooms (33 degrees when arriving) - only possibility to improve is to open window - which gives a lot of noise from the train station next to the hotel. More a 3 star - than 4....
Andrew Q said...
A bit dated
Travelled on 10/2023
We were given the accessible room so it was a very large and had a large bathroom. Curious colour scheme and decor with red carpet and white furniture and walls. All a bit dated and in need of refurbishment. Air conditioning switched off but we were provided with a fan. No hair dryer and no spare it seems because we were offered to move to a room that had one. Location was good, just outside the city walls and short ...
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luirob said...
Hotel poorly managed
Travelled on 10/2023
A so-called Grand Hôtel whose management decided to shut down the air conditioning on October 1st , when in Avignon (Oct. 3) there were 28 degrees and in the small room at least 30-32. This hotel is next to the train station, so no chance to open the windows because of the noise. I called the reception to complain and the kind lady there said she could not do anything and the Director had gone home, whilst I and ...
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wdhond719565 said...
recommendable
Travelled on 09/2023
Large sound proof room with excellent airco
No noise of the train station next doors inside the room
Extensive breakfast buffet.
The St Louis restaurant is worth visiting.
Car parking (not free) with lift to the hotel lobby .
Friendly staff.
The swiming pool is more like an oversized jacuzzi
...
416dagmarab said...
0 Stars
Travelled on 08/2023
The worst experience on the journey through Provence. We had arrived at the Grand Hotel and unfortunately we discovered that we had made a booking for the following day. At the reception sat three men who told us that they cannot do anything themselves, but that we will have to contact the operator we have booked with - Agoda. We were willing to pay extra on the spot, and there were rooms available at the hotel, but ...
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