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    Atlantica So White Club Resort

    PPPPP Plus

    InAyia Napa, Cyprus

    TripAdvisor Traveller Rating

    trip advisor

    Based on 329 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Atlantica So White Club Resort has a half hotel, half luxury nightclub feel, thanks to its ultra-modern decor and wall-to-wall mood lighting.

    Every inch of this place oozes cool. For starters, there’s a main restaurant serving a flavoursome buffet, floating Bali beds and a shisha lounge on the books. It really shows off at night, when the whole place glows with colour-changing lights.

    There’s a 400-metre-long horseshoe of silvery sand a couple of minutes’ walk from the hotel. It’s called Landa Beach, and comes dotted with sunbeds. Ayia Napa town’s a 10-minute drive, or for daytrips, bustling Limassol’s an hour away by car.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 143

    Things you'll love

    • 2-minute walk to a beach
    • Award-winning restaurant
    • 10-minute drive to the town

    Location

    • 200m to Landa Beach
    • 1.5km to a waterpark
    • 4km to Ayia Napa resort centre
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      Surrounded by tropical gardens, this modern pool has a terrace dotted with sunloungers and day beds.

    • BLU - buffet restaurant

      Open all day and sitting next to the pool, this place is the central hub for diners, serving up buffet breakfast, lunch and dinner.

    • Nama - Italian restaurant

      This place specialises in pizza and pasta. One dinner per stay is included here as part of your All Inclusive package - be sure to book ahead.

    Rooms

    View all rooms
    Dirty pools and noise
    02 Aug , 2020 FrankDKK, 189541
    WARNING! We met another family at the hotel. We primarily used the pool in the middle of the resort. All 3 children, myself and eventually 3 other adults including another person beside the 2 families got red marks on the fingers and toes. The marks on the girl from the other family started to bleed. This came after using the pool. Myself, my kids and the child from the other family had to be checked and treated at a local hospital. The doctor said that he have patients like this and that is due to chlorine. One of the hotel owners took hand of it and ‘compensation’ was offered to us and the other family, but the actual issue with the pool was not solved. The pool guy said that the pool had an allowed chlorine level and said that it was not caused by chlorine. So the guy was obviously much smarter that an education doctor. Instead he claimed that it was a reaction because of the anti bacterial used in Denmark that had made our skin sensitive. I asked him to explain why we had the issue with the skin on our feet/toes as well. The FACT is that the same guy poured chlorine in the water while we were in the water. Despite multiple withnesses the guy rejected the claim. The pools are generally very dirty and they are not ‘vacumed’ often and there are big marks of dirt and bacteria in especially the pool nearest to the beach. The safety around many of the water pumps in the pools are broken and loose. The same with the small stones in the pool. The hotel claimed that they recently got approval from the authorities to open the pools. They should never have been open as dirty etc that they are. If they did get an approval then bribery must have been used as the pools should not have been opened until properly cleaned. We used the beach only after the above incidents. A formal complaint to the Cyprus authorities is being considered. When we were moved to another room the aircon didn’t work. After 4 attempts to fixed it - by the same guy who manages the pools. He claimed that WE had broken it by opening the door to our private pool. Fact is that aircon did not work when we first entered the room. Whatever you did avoid room 2601 - and the hotel for that matter. On saturdays they have an ‘event’ which means that multiple people arrive for one day or just for the party. The music is extremely loud and we could not sleep until I demanded another more silent room for the night. The beach is nice, but whatever you do, choose another hotel such as the 5 star hotel close this hotel.
    Terrible Hotel
    25 Jul , 2020 hharalambos81, 190383
    Cleanness is just 0/10. No room service. No towels, no shower gels. The room was extremely dirty. I have asked them to clean the room 3 times and despite that they said that they will do, unfortunately the didn’t. Staff is limited.
    Don't visit. Misleading photos.
    25 Jul , 2020 Traveller2000mk
    No WiFi. Telephone not working. Water faucet in the kitchen not working. No remote control for the TV. Broken spotligjt on the toilet (Blinking all the time). Moisture on the walls. It smelled of mold. I booked 2 single beds and 1 double, but it came with 1 single bed, 1 sofa and 1 double bed. Noisy aircondition. Asked for the hotel service to fix some of the above but no one came. "Atlantis" name was removed from the sign of the hotel.
    Worst "Resort" Experince Ever
    20 Jul , 2020 Traveler667768
    The first time we stayed there, they gave us a studio instead of the two-bedroom apartment we had originally booked, but they charged us for the price of the two-bedroom apartment and there excuse was that they only saw two people at the reception so they gave us the smaller room. We decided to give them one more chance since the location was good...This time the air conditioning was not working and we did not even have towels in our room. When we told them they said that they were fully booked and did not have spare rooms to give us if the a/c did not get fixed and that they would give us our money back and we could leave if we wanted to (all these after we waited 45 minutes for the technician to arrive). Their response was terrible for a five-star hotel and especially during this pandemic period, all hotels should have spare rooms or at least they could have offered to pay our stay to some other hotel. Also, staff members were not wearing masks and antiseptic gels or hygiene products were nowhere to be found in the common areas of the hotel.
    Couldn't get more worst
    15 Jul , 2020 M1ke33, 190382
    Worst of the worst. 4 nights which ended up a nightmare. Dirty rooms, no room service, breakfast below average. They didn't even clean the rooms. No toilet paper and no fresh towels everyday. Atlantica name was removed from the hotel. This aint a 5 star hotel no more and just for the record, When the owner and stuff is not well prepared for opening then it's best for the owners and customers to keep it closed during this hard period of time.
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    View all  329  reviews

    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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