InterContinental Mauritius

Good hotel, in remote area of Balaclava (which require you to rent a car to go anywhere outside of the hotel). Rooms are cleaned on daily basis, but quality of cleaning varies from team to team which was quite surprising. Expect local animals to sometimes get into room (especially if you are on ground level) Food is good, have intercontinental, Indian, Chinese sections but almost every day you get the same mix in main restaurant. There are 2 open bars (lobby and main pool) but if you are on second pool you either walk ~300m to the main bar or try to convince guy in restaurant closer to you to make you a drink. Unless you're good with beer and coke handed in bottles. Animations seem to be nearly non existing and animation team to be somewhere but not at the hotel. For me it was a plus, but it also causes that hotel crowd is either combination of senior folks or some families. Evening attractions are limited to guy siting at bar and playing guitar or once-per-week beach "fiesta" which every week is the same. Overall this is good, slow and quiet hotel. Staff is very helpful (Ruscrah at the bar) as well you can have a good cruise in a speed boat with Charles and Jordan to see dolphns and turtles. A fast (but sometimes unstable) wifi is a plus (covering beach as well). Beach itself seems to be man-made and not really mauritius style (i.e. flic and flac/bluebay). Overall hotel should be 3.5 for slow and stable atmosphere that allows you to kick back but if you dont participate in some trips will bore you to death. Downsides: pissed me off at very beginning where I was blocked ability to check in myself by floor manager and instead of 5 minutes paperwork it took almost 30 minutes to process because I had to sit and wait, which pissed me after 13 hours flight. Staff took sunbeds from penisula and never returned them there. Floor renovation during our stay, in front of our doors, causing lot of talc flying into room. Staff is not performing at same level, few good performers and lot of slackers (i.e. you ask for a coffe, eat your breakfast, 30 minutes later get up to leave and coffee princess floats around with the coffee kettle asking why you are leaving)

stayed here for 4 night in october,all i feel is the staff at the this property just dont take any interest to make guest's stay comfortable or i can say a property with rude & arrogant staff. if you are taking breakfast then be aware that lights & fans are turnedoff at 10:30am even when many of guest are having there food,this was never seen by me in any of 5 star property in the world,also not a single staff had a smilling face while serving & it looks that they were just waiting to let us out from there as soon as possible.

It was the most enjoyable stay i have experienced since a long time... really good food and nice people... the staff is always helpfull... the swimming pool is heated for the winter and the room is always tidy after the staff have done it... More over you feel safe there... Will definitely make it my every year target to visit the hotel...