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Reviews
Tripadvisor Traveller RatingBased on 500 Reviews
Traveller ReviewsRanked #136 of 652 hotels in Berlin
Traveller Rating
Excellent
251
Very Good
114
Average
56
Poor
41
Terrible
38
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
flossymay15 said...
Wont book again.
Travelled on 11/2025
I am disappointed.
During my three nights day, I agreed to not receive room service for one of the days (As their environmental friendly program suggests, which is fine). However, my room was not cleaned once.
One night there was a fire alarm. I am aware this is not the hotels fault. But unfortunately, there was no communication to the guests once we were able to go back to our rooms. When I asked at the reception...
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Jerome M said...
You Like it dark and dirty? But not like this!
Travelled on 11/2025
Dark and dirty seems to be the theme of the hotel. Less light and dust in the room everywere.
The bathroom need some love. I had to mount the shower head correctly and it keeps sliding down......
Demonic D said...
Not recommended for business travellers
Travelled on 11/2025
Pros
- good location close to Alexanderplatz. Easy to reach from the airport with public transport, and for my conference
- breakfast was really good (if you aren't gluten free and they run out of bread and then you get no assistance whatsoever with breakfast from the kitchen staff)
- bathrooms are very nice. Good toiletries
- some reception staff extremely helpful and kind
Cons
- exceptionally unhelpful staff membe...
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aatwtpktv said...
Friendly place. Good value. Well situtated.
Travelled on 10/2025
This was a good find not far from Alexanderplatz. The staff are helpful and friendly: They are happy to chat and give advice. The hotel's public areas are great for food and drink. The bus and train links are frequent and direct to central areas. We stayed for ten nights, mainly to see opera. Good seats are not expensive and the two opera houses have full programmes so, even booking late, one can see several perf...
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Gabriel M said...
A really pleasant stay!
Travelled on 10/2025
The position of the hotel is awesome, and the staff is even better! The rooms could use a little fridge, but other than that everything was perfect....