Sheraton La Caleta Resort & Spa

My fifth stay in this hotel since 2013 and always the same feeling beeing a valuable guest! As Elite member , I had the chance to receive my room at 12.00 instead of 3.00 pm, thanks to the management for this good care. Great location, great place on the costa Adeje, this resort offers you 2 beautiful pools surrounded by a gorgeous tropical garden with terraces and bars as well as a wonderful promenade along the ocean. First pool facing the ocean with salted water , second one, nestled in the tropical vegetation and heated (30 deg C) which is very appreciated in this period! On site, all amenities you can expect from a 5* hotel like spa, Japanese restaurant with tepanyaki show cooking (only upon reservation) & Spanish restaurant. Great breakfast in the zone “Club” beside the pool to enjoy a sunny breakfast everyday! Rooms are fully equiped with bath, separate shower and separate wc, mini bar, large flat screen, real king size bed, balcony, safe, complementary bottles of water, coffee maker. So a nice stay to start 2020!

really enjoyed our stay here. Great staff, courteous, politeand helpful. Japanese restaurant a particular favourite. Didn't try the spa but looked excellent. Make sure you take time to leave the complex and head about 500 yards up the promendae to the charming restaurant and shopping area. In the complex there are plenty of sunbeds and lots of different secluded spots to nejoy the sun shine. Only down side and it's not the hotels fault, but we had a couple of days of rain and if your're unlucky enough to experience the same the bar and restaurant areas get very crowded so may be best to put your hood up and go o ff site!!

First of all, congratulate the reception of the hotel for the welcome so pleasant that we had, thanks to Pablo, a majestic receptionist who helped us in all the doubts we had. A special mention to the pool bar and its workers, always smiling and deserving the position they have !! the maids left our entire room super clean and left a detail for our daughter, a pleasure !! We have no complaints except for one thing. CHILDREN'S CLUB Special mention to the girls, Saray, Dewi and Sonja who were always helping us and smiling, they are very good !! There is a woman dressed in black, we assume she is the boss who forbade us to give the girl a quick snack because of allergies, but it turns out that she eats all day at the table that there is a computer and also shouts in front of customers to the girls, in a horrible way .. she looks badly at the clients but when they approach to talk to her, she changes her face, she is very rude since once we approached to talk to her and she talked to us with her mouth full and she had I encourage something I had eaten strong ... we were very embarrassed .. the girls have a very bad time when she is close, however, when they are not there, they have fun with the children and the work is more bearable .. A lot of patience to the girls of the kids club, all wonderful, my daughter wants to come back a second time !! In short, thank you very much Sheraton, for a wonderful stay .. we will definitely return !!