Sheraton La Caleta Resort & Spa

We were extremely impressed with not only the hotel, but the area. La Caleta is beautiful with an abundance of gourmet restaurants and shopping. Sheraton hotels are always one of our first choice brands. This hotel didn't let us down. It was the second day of reopening with this current pandemic situation. They were extremely organised, we felt safe from the moment we arrived. Sanitiser every where, strict precautions with face masks, socially distanced tables in the restaurant and pool area, including the sun loungers. The pool area was SUPERB two big, over sized resort style swimming pools, one of which was a newly renovated salt water pool with a hot tub in the centre of it, amazing to relax by. The gardening was lush, tropical and stunning, a true delight in itself. We felt so relaxed, we have been lucky enough to have visited many countries and we felt as though we were in Hawaii! Cool ocean breeze, attentive staff offering drinks/food whilst you sunbathed, clean, fresh towels and very comfortable sun loungers. The pool bar food was of excellent quality, we enjoyed everything we ate, appealing to the eye and every precaution taken to ensure safe consumption of the food. The pool staff were professional, smart, clean, friendly and attentive. They took time to engage with us and make conversation. The staff were motivated and looked happy. The breakfast restaurant again was of a high standard, food beautifully presented, lots of choice and again high quality. Honestly there was everything you could possibly want. They even made available a take away service which you could order the day before and it would be ready for your collection in the morning at an agreed time. It really is unimaginable and inventive the lengths the hotel have gone to in order to observe strict guidelines. The staff worked tirelessly to ensure all guests were happy, they were patient, industrious and polite, despite this being all new to them as well. Usual bedding from Sheraton, sumptuous, clean and heavenly, great quality mattress. Our room was spotlessly cleaned, no issues at all, everything you'd expect from the Sheraton brand. We are already planning on returning next year. It ticked all the boxes for us, we are quite fussy and again, I stress, we were so impressed with everything. Thank you Sheraton La Caleta for an amazing stay and for taking such great care of us.

Arrived on the first day of reopening. Warm welcome from all staff. All employees wore masks at all times, hand sanitizer all over property, inside and out. All areas, pool and restaurants generously spaced out, well thought out food service. All of this made us feel comfortable and secure as can be. As always great drinks and delicious food

A great hotel for which we have been to 9 times and booked to go back once again. So, if you are looking for the most underrated hotel with the best staff, location and service in Costa Adeje then you have just found it. When it is back to business as usual then The Sheraton won't disappoint.