SBH Monica Beach Resort

My partner and I had a great week in this hotel. We were here in September - there were plenty of sunbeds everyday, bars were great especially the beach bar and the food was good. I’m vegetarian and really struggle at all inclusive hotels but at dinner they regularly had a ‘vegetarian corner’ with plenty of options! Lunch was more repetitive but still enough for me. There’s not much to do outside the hotel, I’d only recommend it if you are planning to chill and soak up the sun like us. Beach and pools all lovely. The only down side was that I think we had the worst room in the hotel! (Room 20). We paid extra for a sea view room but it wasn’t the most expensive room. It was on the mezzanine level overlooking the reception foyer and restaurant and above the toilets. The noise echoed around the foyer like we were in an indoor swimming pool which would go till about midnight sometimes later and we’d be woken up before 7am from the noise coming from setting up the restaurant for breakfast and whenever the hand driers went in the toilets below we could hear it as if it was in our room... all in all not ideal! We asked to move the moment we arrived and were told we couldn’t do that as it was too late (about 11pm), came back the next day to see if they had found a room and they had no idea we had asked the night before and told us we would have to wait another day and they would put a note under our door if one became available. We still went back to reception to check for the first few days but eventually gave up and were never moved or apologised to. So didn’t really feel like we were being helped in any way, I can’t imagine the hotel was full up as it was out of season and we saw so many people come and go over those days I can’t understand why we weren’t moved. Overall we had a good holiday but it would have been perfect for the money we paid if we had a different room (I think only about 6 rooms are on that mezzanine and none of the others are above the toilet - we were very unlucky).

We just got back from a week at SBH Monica beach. This is our second visit. When we first arrived we were given a third story apartment after requesting ground floor ( we have a young child who likes to climb so didn’t want to risk anything) We went to reception to ask about being swapped to a ground floor apartment and the staff were very helpful and sorted it right away. On day two I became ill, not entirely sure why as the rest of our party were absolutely fine. I was sick and tried to find the local doctors as I felt awful, the jet 2 rep was absolutely useless and didn’t have a clue (even though we had insurance with jet 2!!!) after hours of phone calls etc we found out that the local doctors won’t work with travel insurance at all and wouldn’t even see me. Wonderful!!! And the public hospital was a two hour coach ride away! Luckily I recovered in a day and was sorted. Other than that the room was wonderful and big, the maids were friendly and left us a new towel animal every day which my son loved. The food was okay but we found ourselves forever checking the meat was actually cooked as it was so pink some times. Plenty of choice though and burgers/chips & pizza for the kids! Entertainment starts way too late! 9.30pm but it took forever to start. We were all too tired to stay by the time it had actually started.. kids entertainment was great but it was the same every night nothing different. The pools. You can’t have anything!!! No balls, no inflatables, no Goggles no fun! This really upset my son🙄🙄🙄 We most enjoyed the beach, it’s an amazing hotel for beach lovers!! And you can walk to the left rocks to see chipmunks! I would go again, but I think it’s time for a change.

Have just returned from a week at this hotel. Was a larger complex than we usually stay at. The rooms were quite large albeit a bit tired but lovely view from balcony. There was a very good varied/selection of food but could sometimes have been hotter. If you were able to get it as soon as it was cooked that was fine. Staff in all parts of hotel could have been more friendly, especially bar staff. Such a shame that the Africa bar closed at 6pm as the view from there overlooking the sea was amazing. The entertainment area/bar was lovely but just too hot as no air conditioning or ceiling fans. If people are not good at walking this probably wouldn't be the place to stay as lots of steep slopes to different parts of hotel and beach and obviously the walk back up to hotel. The pool area was lovely but water very cold, sea warmer. There was a well stocked pool bar and snack bar although afternoon cakes were just crossiants but for breakfast they had lots of different pastries. Although this sounds a bit negative we all had a lovely time but feel the hotel could look at these comments and make some improvements.