SBH Monica Beach Resort

We started our adventure with SBH Monica Beach 25th of November. A big mess during accomodation and we got a room two hours after our arrinving and one hours after the time of accomodation. Our room was in remoted area and the second day from room disappeared our things (a camera, a video camera, a charger and a objective). In the room there weren't any signs of burglary so we realized the next day morning. The hotel refused to call the police. The local police refused to take report and sent us to the Civil Guard about 30 km far away. Happily thieves didn't steal money or credit card so we could get the Civil Guard. It turned out that the rooms in this hotel at this area have been frequently robbed since 2015. Even this time not only our room was robbed but more. And the hotel has done nothing to change this situation because CCTV is useless and the receptionist didn't warn us. Maybe the hotel should employ the guards because now the guests have good luck or bad luck - especially when they get the room in this exposed to theft area.

I've stayed here 7 nights in early December. Comparing it to some 4-star hotels in spanish Majorca, I was slightly disappointed, in particular by the quality of the all-inclusive food, by the overall shape of the place, and partly by the service delivered. Parts of the hotel team seemed to be understaffed, slightly overworked and thus consequentially lacking a bit of spirit. Food was basically the same every day, with only very little variation and of sometimes disappointing quality. Alcoholic drinks covered by the all-inclusive package were second rate at best. My room felt a little worn out, though more or less well-kept. If you are a light sleeper, the thin walls might be a problem if you have noisy neighbours. All in all, I slept pretty good. Room cleaning was ok, though rather sloppy on seemingly busy days. During busy hours, the large dining hall felt crowded and very noisy, giving the understaffed team of waiters a hard time cleaning and setting up the tables for newly arriving guests. Our travel group especially enjoyed the short distance to the ocean, the nice pool area, the free little gym and especially the tennis greens, which are free to use with a reservation. In fact, these perks sort of made up a bit for an otherwise disappointing value for money. We definitely enjoyed our stay, however I would probably check out other hotels when planning another Fuerteventura vacation.