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Reviews
Tripadvisor Traveller RatingBased on 241 Reviews
Traveller ReviewsRanked #53 of 139 hotels in Granada
Traveller Rating
Excellent
150
Very Good
52
Average
14
Poor
6
Terrible
19
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Beena2017 said...
Ok
Travelled on 04/2024
Hotel is nice and clean . Beautifully decorated and theres many things to see in the area. Reception staff very friendly.
However, no complimentary water bottles was a surprise for a 4 star hotel .
you are asked to choose a set time when you want to have breakfast, which I wasnt too fussed about, Im on holiday I want to have the option what time I want breakfast . The restaurant is tiny and the breakfast buffet...
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Luis C said...
The worst experience in a 4 stars hotel in spain
Travelled on 04/2024
Our experience at the Eurostars Puerta Real Hotel was extremely disappointing. Upon arrival, we were met with an uncomfortable situation: instead of the queen-sized bed we had reserved, we found two small beds pushed together. The hotel's excuse that we should have specified our preference via email is bewildering, especially considering that the reservation photo clearly showed a queen-sized bed. Furthermore, the sm...
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708wernerw said...
Nice but hot rooms
Travelled on 03/2024
We visited this place during a trip around Andalusia. We stayed for four nights. The room was not too small, convenient and clean. The staff was friendly and efficient. The location is very noisy. So it is a problem you can't open the windows. Unfortunately we couldn't cool down because cooling was not possible. The equipment in the room is well maintained, the shower and toilettes work perfectly. The bed was big and...
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Saman A said...
Amazing Hotel in Granada
Travelled on 12/2023
An amazing friendly hotel with outstanding staff and amenities. The location is perfect. This was the most friendly place I have been for the past few years. We are checking out tomorrow and I am sad to leave. ...
Stephanie B said...
Weekend Break in Granada.
Travelled on 12/2023
Wonderful stay at Eurostars Granada. Excellent base for a city break with family. Comfortable rooms, good breakfast to set you up for a busy day sightseeing. Able to access the city easily without the need for using a car. All round excellent. ...