Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 1270 Reviews
Traveller ReviewsRanked #150 of 516 hotels in Madrid
Traveller Rating
Excellent
640
Very Good
439
Average
115
Poor
45
Terrible
31
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Angsteo said...
Location, Location, Location
Travelled on 04/2024
The hotel is situated up a side street away from the busy Gran Via, an excellent location within walking distance of theatres, shops, and the many bars/restaurants in the area. We had a high room which as big for a city centre hotel, with the usual 4* star facilities in and out of the room. The top floor bar had excellent views over the city and provided good level of beverages and food to start you night off with.
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838katherineh said...
All good except the wildly over fragranced lobby
Travelled on 03/2024
Location is central to several tourist sites. All staff we encountered were professional, friendly, and helpful. Room was on the small side but hotel rooms in Europe are typically on small side. Room was clean and bed was comfortable. We didnt eat at the hotel so cant speak to the food but the bartender at the bar was wonderful.
The only drawback ( a big one if you are sensitive to fragrances) is the exceptionall...
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186338travel said...
Fabulous stay in Madrid
Travelled on 03/2024
A fantastic hotel with gorgeous food and hospitality. The reception staff were so so helpful and friendly - just like others had commented. We had half board and the food was just wonderful. Luis, our waiter, was so lovely and helpful. Location was brilliant. The bed was very comfortable. Would certainly stay here again....
Sunvoyager512 said...
Room siz is excellent
Travelled on 03/2024
Stayed 2 nights in Mad @ Indigo before return to US. The standouts are very central location and room size. The hotel building is unremarkable but the room size, comfort, amenities and furniture are some of the best in Europe. Highly recommended....
Ty B said...
Nice location, but there are BETTER hotel on Grand Via
Travelled on 03/2024
There are so many great hotels in the Grand Via, this is not one of them. We arrived right before 3:00 and was told our room was not ready yet. The agent was very nonchalant and non apologetic about the late room. We booked a patio view room. This was not a patio, but a dark hole with no sunlight that just so happened to have a patio at the bottom.
We opened our window for fresh air, only to have cigarette smoke b...
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