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Reviews
Tripadvisor Traveller RatingBased on 3016 Reviews
Traveller ReviewsRanked #194 of 516 hotels in Madrid
Traveller Rating
Excellent
1017
Very Good
1374
Average
441
Poor
110
Terrible
74
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
BritBoyInGA said...
Yes, I like the VOCO brand
Travelled on 04/2024
Really enjoyed my stay in this VOCO, even though there are a few minor issues.
Room was very nice, bed very comfortable and the pillows were 'OK'. There did seem to be 2 soft and 2 firm, but the firm were not as firm as I would like. The bedroom was JUST big enough for the bed, not much room to move around the bed.
There was an empty refrigerator, which was put to good use with chilled soda's from the small conveni...
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marecareee1989 said...
Voco Madrid Retiro
Travelled on 03/2024
Great hotel, perfect location, polite and helpfull staff, very quiet neighborhood. I recommend to everyone who wants a good hotel in Madrid. Everything you want is close by, taxi is not expensive, metro station next to it. Retiro park is amazing....
comilaolx said...
What a lovely stay!
Travelled on 01/2024
We had a great stay at this hotel! I booked this one because I am a staff of IHG group and this hotel is one of the options we have in Madrid. I wasn't really expecting much because and just wanted to sleep and have breakfast and spend most of my time in the center of Madrid discovering the city. But to be honest, it was beyond my expectations and all started with a fantastic professionalism from Sandra at the frontd...
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AUSTLON said...
Theres a lot going for this hotel. So much room for improvement
Travelled on 12/2023
I really want to give this hotel 5 stars but I cannot cos of certain issues.
Reception / Check In
Our check in was awesome. Think it was Matheus and his colleague on 29/12 late at night were awesome. So my first impression was great.
Room
For a recently renovated hotel It is clear that the designers have never stayed in the room. The room was spotless and king premium. However no sockets next to bed or USB C ch...
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julienfB3103QG said...
Great Service
Travelled on 12/2023
Top notch service and convenient location. The front desk agent Mathiew was superb and made me feel at home in Madrid from reception till check out. Such a helpful and friendly guy, with so much positive vibes, who took care of every detail since my arrival, including setting up a tourism plan for the duration of my stay, city recommendations, and assisting with every question. English speaker as well and pro-active....
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