Akassia Club Calimera

We spent there a week in Feb 2019., double room with pool/garden view, all inclusive. Room was a bit tired, broken tiles in bathroom, old mirror, scratched and old furniture. Amenities - just shower gel and shampoo in container in the shower, two small soaps. Plenty of coffee/tea supply along with 2 bottles of water each day. The rest of the resort very nice kept. Nice heated pool, beautiful garden, big beach with plenty of sun beds, but no access to sea. You have to use long dock. Food was served as buffet 3 times a day, would say- good, variety of dishes, desserts etc. All staff very friendly, polite, helpful.

Please don’t book here and hope for the best read the poor reviews and trust them. I don’t want people to waste there money and more important holiday time here. We walked around the first morning and felt instantly deflated, Pools dirty black mould, yellow/ brown sludge floating debris once in the bottom of the pools felt slimy 11am no slides on no staff around Wave pools not turned on -after talking to the manager we must request them turned on Watersides covered in dust not being used Lazy river not in use Pool bar derelict and completely empty See pictures This resort is very rundown in general showing signs of years of use with little to no maintenance... every single toilets broken/repaired or stained and need replacing, all tiling needed to be re-grouted this goes for the pools too . Rooms are very dated heavily used and dusty, dangerous electrics exposed wires, sockets and light switches hanging off the walls... our back glass door did not lock and had bare wires in the catch (see pics) various light fittings broken / hanging from the wires or removed completely. Also in our room we had no cold water so could not have a cool shower which is needed after a day in the sun and a basic need. We couldn’t find the Kids Mini discothe first night at all... when asked it was on the tennis court no disco lights and with a staffs phone for music!! See pic Food selection was very poor nothing plain for the children and most dishes cold, kids corner in restaurant was closed off ? Children’s juices concerned us orange and mango stained the children’s faces and mouth after one glass with no fresh juice alternatives. Drinks warm and flat you have to ask for Ice, cheap replacements for all known brands of soft drinks Beers and wine where okay but spirts again cheap unbranded and revoulting The kids juices where used to make all the cocktails on offer. One small 500ml bottle of water per guest per day given, no mini bar and no snacks. I cannot describe how bad the bar food at the pool restaurant it was disgusting they give you half a burger in a bun. Very poor evening entertainment it’s resort staff, terrible unbelievably bad, a comedy act insulting all different cultures and nationalities extremely offensive. We had to leave as it was teaching the children horrendous actions An Animation team member took the children’s hands while we where at beach and said they want to come play game, we asked what the games will be he said we stand in a circle shoot a kid in the face and then have to shoot the people next to each other and all fall down!!!!! It’s very fun he added! 3rd morning daughter walks through puddle that was over the footpath at beach toilet this was raw sewage urine faeces and tissue paper staff said they knew about the problem but we could still use the toilet if we wanted! it was in constant use! Walking back from breakfast there was sick on the main path dried from evening before this was 10:30 am Animal faeces around kids splash pool found at the same time. See pics The children’s splash pool was freezing the kids where shivering within 10 minutes when advertised as a kids best water park In Marsa Alam it’s not at all what was expected Please be aware all inclusive is not that it’s €3 a glass of Fresh orange juice ! There is a “ultra all inclusive package” We were able to enjoy the day time pool party 3-5pm and show as it was nice to hear some music and watch the Jetski in the pool. Propelling an entertainer with a jet pack in to the sky was impressive. I am not of a worrying nature usually but this got so dangerous with vast amounts of foam on the water, they had two divers on the bottom of the pool to bring people up if they had drowned and all staff above the water had extremely worried and concerned looks on there faces. It was very hard to see who was drowning and who was having fun, being unable to see the edges of the pool and water over 5ft deep there was a lot of panic and extreme chance of serious accident or worse Other notes on Akissia ... The WiFi for the resort is unusable you can send a message but not browse internet or watch a video. Staff think it’s funny to impersonate British phrases “lovely jubbly” and “tally ho” constantly, we found this offensive, staff also harass guest to change up coins to paper money. Club akissia is a terrible resort I doubt it can achieve 1 star let alone 5! Club akissia has no atmosphere the manager said it was 3/4 full but It ft empty.. there is not enough activities nor facilities on or in use We left a 11 day holiday after 2/3 days (around 60 hours to be precise) here and moved to Jaz Lamaya