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Reviews
Tripadvisor Traveller RatingBased on 794 Reviews
Traveller ReviewsRanked #26 of 101 hotels in Montpellier
Traveller Rating
Excellent
255
Very Good
325
Average
126
Poor
47
Terrible
41
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
joeruzvidzo said...
Deposit not refunded
Travelled on 12/2023
Stayed here over New Year's. They took a 300 Euro deposit off our (Swiss) card. It's now THREE WEEKS since we checked out, and they said they'd refund us immediately. We don't have our money back, and they completely refuse to be of any assistance. "If you don't have your money after 30 days, contact your bank, it's a foreign card." I don't recommend this hotel AT ALL, and despited repeated attempts to get help from ...
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zineb82 said...
Sincere thanks to Mrs. Alexia Desandre for her help!
Travelled on 07/2022
I would like to sincerely thank Mrs. Alexia Desandre for her professionalism and reactivity. I had issues with the hotel which she promptly took care of. I don't know what I would have done without her help!...
Thomas V said...
Worst hotel out of 7 in two weeks
Travelled on 07/2022
The pros: Has a pool. Ok rooms and sleeping quality.
The cons:
The lunch by the pool was a joke. Expensive beyond belief with very little selection (just attempted "posh" food). It took 45 minutes to get the food (there were 2 other customers at the same time). And once it arrived half of it was cold (proper cold... not just luke warm). Half of the dishes were mixed up (wrong conduits). The meat was dry and not a c...
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Trekker2020 said...
Could he so much better and much cleaner
Travelled on 04/2022
The only saving grace of this hotel is its location. A quick stroll through the park will put you at the Place de Comedie with all its shops and restaurants. The hotel is overpriced for what it offers: decaying rooms that are not properly clean or maintained. It seems management is not interested in providing a good experience for guests or investing in maintenance and cleaning supplies. We couldnt wait to leave and...
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Escape34007 said...
Poor
Travelled on 08/2021
This hotel has gone downhill . The room good the hot water wasnt hot enough to run a bath and the maintenance said its hot enough !! . The Tv in the bedroom pixilated unwatchable. Kids running up and down the passages screaming. The bar run out of certain wines . A 2 star at best !...