Park Central

I was recently there for a couple of months as part of the covid-19 healthcare response team with Krucial Staffing. Nick helped ensure that I would receive a package that Was delivered there after I left. That was very appreciated!

The hotel has a covid -19 statement that implies they still have food service for hotel guests (who are obviously here only for work) socially distanced, cleaned etc. ..But implies still available. This is in fact not available..everything is closed up and outside food orders get dropped off on a table with everyone else’s orders, purchases, etc. I’m Disappointed & hungry but not surprised. Also, Rooms (while clean like you should expect anytime) are tight and bathroom door hits the toilet. So it’s a little crowded feeling for even average. And Glad I brought beef jerky

Park Central Hotel is doing a lot of good during this Covid-19 Pandemic of 2020 that most of us will remember in the coming years. Actually, they’re going just a bit further. Along with remaining open during these uncertain times when most of us were ordered to stay home, they are hosting Healthcare Workers, providing information regarding transportation to Hospital facilities and complimentary dinner for registered guests. These unsung heroes are coming into work everyday to support the Essential Workers currently at the forefront of this crisis. During my stay I had to make my Very First groggy noise complaint about a fellow guest in the middle of the night. I became frightened being woken up by what I thought was fighting or roughhousing at 12am and again at 3am. The Guest Service Agent who answered the phone was alert, professional, and patient when I called both times. I’d like to take this opportunity to mention: Q, Olivia, and Stacy (I may not have remembered her name correctly ☺️) who were professional and helpful. I read many years ago that 80% of loyalty to a brand is due to Service Recovery. As a traveler and simply as a human being, I’d like to share my favorite quote from Maya Angelou. “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Thank you so much Park Central Hotel!