Sunflower

It is a cheap hotel that needs help. The night porter was lazy and ignorant. The bathrooms need updating along with the beds. It is a hotel that has elderly people staying for months on end so it probably won’t get its facelift. All in all you definitely get what you pay for.

The bedroom had two single beds pushed together and not a double as we had requested. The lighting in the room was poor. The air conditioning and electricity only worked if we were in the room. We would have liked to have left a rechargeable phone battery to charge in the room when we were out but couldn't do this. The room was always very hot when we returned in the evening. It took about three hours for the room to cool to a reasonable level and the air conditioning was very noisy. There was no fridge or kettle in the room. The shower curtain did not reach the top of the bath so water went all over the floor whenever you had a shower. We were only given one bath towel and one sachet of shampoo for two of us. The wifi was very poor. The hall areas all had stained carpets and generally looked uncared for. The lift was tiny and often plunged us into darkness before we had a chance to select which floor we wanted. We did not use the pool but it was very small for the size of the hotel. The breakfast was limited. It may have been ok for a day or two but for a week it was monotonous. The food was of poor quality and there was not enough seating for the size of the hotel. On one occasion it was suggested that we stand and wait until somebody else finished their breakfast. The hotel was not too far from the front but the area was residential and a bit dirty. I did not feel particularly safe out at night.

Although our room was tidy and the breakfast buffet was very good , all you get is the basic, the very basic, in what a hotel provides. Clearly the hotel is in need of a reno. Here’s what contributed to our experience: Bathroom is badly outdated with very dim lighting.At times the water pressure was too low to have a shower or flush the toilet ( we had to pump the wobbly toilet in order to flush). Air conditioner is actually an industrial style blower with cooler turned on for a few hours after 6 pm. How can a hotel, in a hot country, turn off its A/C ? No complimentary water so we had to purchase our own BUT there was no mini fridge to store cool drinks or meds. The safe is extra,and with a deposit No blackout curtains Not enough outlets for your electronics WIFI is very intermittent, unless you are in the lobby or by the pool on the roof Drinking glasses were not cleaned or replaced on a daily basis Elevator doors closed too quickly and did not have appropriate safety sensors Finally we had the added bonus of cockroaches in the bathroom. We did not pay for Cockroaches!The response from the front desk was “it’s part of the Maltese culture” and “Malta has a terrible infestation”.So I was provided with a spray and had to control the critters myself. Clearly this hotel leaves a lot to be desired.