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Reviews
Tripadvisor Traveller RatingBased on 411 Reviews
Traveller ReviewsRanked #39 of 137 hotels in Turin
Traveller Rating
Excellent
127
Very Good
197
Average
57
Poor
18
Terrible
12
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Vladimir G said...
Very bad policy about the verification of the Bank Account
Travelled on 09/2025
I had a reservation that I was unable to make it and I canceld in the agreed terms without penalties. But the management of the hotel made a preautorization pay from my bank Account from booking, in the amount of 173 euro, and the hotel cancelled it in the same day of the cancellation on 12.09 and they send me proof of that. It is 24.09 and the amount has not reached my acount yet. I dont know with what bank they wo...
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MelanieO444 said...
Not bad
Travelled on 05/2025
I got a disability room, so I didn't really like the bathroom layout. It's great for accessibility, but I didn't require this and would have preferred a more normal shower. For me, the two most important things for any of my travels is the shower and the bed, so having a less pleasant shower is a 50% disappointing experience for me.
The bed, however, is fantastic. And there is a nice breakfast. The location is incre...
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Voyager45102800407 said...
Not recommended with kids
Travelled on 12/2024
We stayed at this hotel for two nights in December 2024. The staff was nice. However, the room was very cold and the floor was very dirty And the window curtains too.
I do not recommend it at all for staying with children.
There is no coffee maker in the room and one of the glasses was broken....
feedom said...
High quality service
Travelled on 08/2023
What a brilliant hotel we arrived later and stressed and the young gentleman who welcomed us was brilliant got us booked car parked and to our room extremely quickly got up in the morning breakfast was good staff were really friendly and welcoming the staff on the reception are absolutely fantastic they are a credit to the hotel sorted out tram tickets directions and food for us and ever day with a smile and professi...
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Wulfette8_1 said...
Kids and pet friendly, nice breakfast, large room
Travelled on 11/2022
Very nice and friendly place, they contacted me before arrival and knowing that Im bringing my cat, they prepared a cat sand box and food bowl in the room! The only small problem, we were told we could stay until 1pm with our special package (that also includes candies for the kids and parking benefits) but the next day they told us they were very full so we have to leave at 12. Breakfast was included in the package...
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