Blau Varadero

The Blau may claim to be 4 star but it's no more than a three star. The room we were allocated was appalling. There were fittings hanging off the wall. No light in the bathroom, the air con was leaking and had lumps of plaster falling of it. We requested a high floor when we booked over six months ago and we were put in a low floor room. The Blau may claim to be 4 star but it's no more than a three star , The drinks were disgusting and most of the toilets around the hoetl had no soap to wash your hands,The room we were allocated was appalling. There were fittings hanging off the wall.The air con was leaking and had lumps of plaster falling of it. We requested a high floor when we booked over six months ago and we were put in a low floor room, the drinks were disgusting as having visited Cuba before I was looking forward to the mojitos and daiquiris yet in the hotel they were vile compared to the bars in Havana and most of the toilets around the hotel had no soap to wash your hands. The entertainment room was empty every night as the shows and the standard of the room were pathetic and amateurish. The room we were allocated was appalling. There were fittings hanging off the wall.The air con was leaking and had lumps of plaster falling of it. We requested a high floor when we booked over six months ago and we were put in a low floor room. Considering we paid £3000 for this holiday, it was not value for money.I loved Varadero beach as it's one of the most beautiful beaches in the world. One thing that myself and my wife were appalled by was when we went on an excursion to a crocodile farm in Matanzas and saw the degrading treatment of a baby crocodile which had it's mouth tied up and handled very roughly whilst having a ridiculous mini hat put on it's head just to please some moronic tourists, The fact that this animal abuse was on a Thomas Cook excursion was appalling, which is why we will never go to Cuba again or use Thomas Cook.

Spent a week here was nice and relaxing, room a little dated but was clean and well presented! It’s the employees that make this place! Oxmara in the piano bar is a credit to you! Great choices for food and beverages, beach was fab.

Hola Reviewers As planned in 2017 we did a return Vacation to Blau Varadero from June 28th to July 4, 2019. My wife and I visited the Blau in October 2017 after Irma and promised to return. We traveled from Moncton NB via Toronto with WestJet Vacations / Redtag using our airmiles which all went off without a hitch. Thanks Redtag and WestJet. This was our 13th trip to Varadero so we have narrowed down 3 resorts as favorites and the Blau is on top for the wonderful staff, food, service and the beach. Our summer vacations usually are to celebrate birthdays and this year Rosie with guest services helped make it special. Thank You. When we arrived we were greated by the bell boy who helped us last visit ( the one that never needs a hair cut ) who welcomed us back and then we met Liuva who did our arrival info and was happy to see us again. We booked Superior Ocean View and had room number 708 with a wonderful view of the pool and ocean. Our room attendant Yipsi did a wonderful job and always surprised us with her towel art. It is fun for us to see what they can do with towels and bed covers, thank you. I will apologize to all the staff who cared for us, I didn't get names this trip and I am so sorry, they deserve better from me, I will next time and I will post a few pictures. The staff, I can't stress how much they want to make your stay comfortable and fun. We were recognized by most of the staff we met last time and they smiled and welcomed us back with hand shakes or hugs. Talk about feel welcome. They are such wonderful people and we miss them when we are home. The food is really good, we never left a meal hungry and were so satisfied. The morning chef doing eggs is the happiest man in Varadero, he was singing in October 2017 and still singing June 2019. Other reviewers cover most of the important stuff, i will say everything from the lobby to the hot sand was better than expected. We always have a wonderful time in Varadero. July is a great time to visit if you like heat, it is warm, shade is always welcome. We always bring a few items along to celebrate Canada Day and the staff have fun with it to. They really want us to have a good time. We did see they have a new food and beverage manager from Spain. He was around everyday and evening and took a minute to say hi most days. Nice young man, we wish him luck. The staff makes your stay good, they work very hard, are always happy and seem to love there jobs. They work 6 long days a week and some take 2 hours to travel home on the bus and then a taxi to get there. Some of my Canadian counterparts should learn lessons from the Cuban people. The grounds crew are always improving on the grounds, we watched them plant new trees and shrubs on the grounds and they are building a new Dive Center next to the beach bar. One new thing on the beach is the Sun Beds. You can rent them for the day, I think they are $15.00 cuc per day. Only little thing they block the view for some of the lounge chairs under the shade palms. I was up at 7 to save shaded chairs in the morning. I was usually one of the first to go, so if you went at 8 or even 9 you still had lots to chose from. There is plenty of shade area on the beach and they do have the more comfortable chairs ( the blue ones ). So in a nut shell we had a wonderful vacation, great service, good food, good weather and we had the pleasure to spend a week with all the staff at Blau Varadero. Will we return-------absolutly. Thanks To All The Staff If any viewers would like to ask about Blau or Varadero please feel free to ask, we would love to help.