Ocean Vista Azul

I visit a hotel whith a little uncomfortable, because I here before some problems. I chose i room a see views and level as hier option an was a very well surprise by the quality of food and mainly servis people after the long quarantine a friendly and ready to work For change this was a great experience. Thank you

I will preface this by saying I thoroughly enjoyed my trip and would love to go back to Cuba, maybe not here though. Couple things: -Rooms, facilities, pools...all clean. Great job by the staff here. -Some staff were great, Brunet by the pool was excellent and so where many of the fun loving bar staff with great attitudes. Some staff at the buffet and bars were totally rude and easily frustrated. One dinner the man at the grilling station gave me Tabasco spice for the plain chicken they serve because I asked nicely. The next day there was a robust angry looking woman quietly running the grill station, I politely asked her for sauce and she looked at me stone faced and said "no". ...like..okay? The a la carte's were first come first serve and were absolute ANARCHY. The linups started an hour in advance and then "privilege members" would swoop in awkwardly..and just walk ahead of everyone. It was super uncomfortable and created a lot of tension among the guests waiting inline who were hungry and frustrated. This resort really needs to figure out a better system here. -The snackbar food was..awesome (relative to expectation)! The only weird thing is that the cooks here have no idea how to cook a hotdog. There are still ridges on it when they serve it to you, I know hotdogs are pre-cooked but that was gross. - Lot of people could not stand the food. Let me be clear about this: I did not expect great food here, so I wasn't overly disappointed. I just stuck to the few foods at the buffet that you cannot screw up I.E Pizza and chicken, it was fine. -The bar by the hotel reception is far and away the best one in the resort! Drinks are way better. Pool bar it's like: "here's your glass of rum with a sprinkle of coke. - The night shows and the snack bar parties were good, I enjoyed them. Overall, This resort is decent....but has some very addressable issues. Namely, the jaded, stuck up staff members who resent guests because they perceive them as spoiled and entitled need to stop ruining it for the NICE staff (there are lots). The nice staff who are friendly and great hosts can make your trip so much better, and do. Thank you Vista Azul for your hospitality.